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Amount of time cleaning crew spends on the floors. Actually vacuum the whole floor vs quickly randomly swiping through the area. A staff member was in the office when the cleaning crew was here. She was not impressed with the lack of thoroughness to the floor care. Question whether the hard floors are mopped regularly as contracted. Workstation areas have been left messy (ie: wastebasket left in the middle of the workstation instead of under the desk, wastebasket left without a liner in basket, phones and other items left sideways after wiping countertops).
Generally the office is in good appearance however the times it is not makes me wonder how quickly the crew speed through the duties. The expectation is that the surfaces and floors are truly being cleaned. Hoping they really are. It is hard to find motivated and dedicated staff thus I understand turnover and short staffing issues.
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