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You provide the best carpet cleaning products and services I've ever encountered. Your commitment to the customer is evident in how you answer the phone, send a reminder, send complete information on how the customer should prepare for their appt, etc. Then, your technicians call before they arrive, provide fantastic service by assessing each situation and fully explaining what they plan to do and how much it will cost. Follow up is done with an emailed receipt, thank you and satisfaction survey. A++++

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