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no residue feeling in the carpet, the carpets look and feel clean and bright.

I was told that I would be provided with a fan since it is a highly used area and there are kids. Evidently there was no note on the order for a fan. The service guy was not helpful with the fan thing. He said if it's not requested no fan. He could have at least called to check. Not that big of a deal, the carpet dried pretty quickly. Since I'm in alumni relations at a university I'm big on customer service. We were told there would be a fan so the tech could have made a call and at least apologized for it not being on the order.

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