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The owner was the one who did my three do to some scheduling problems with some of the help. I did not know that until part way through the work and we were talking about various things. I did limited carpet cleaning work many years ago and had some familiarity with different processes so we talked some about the technology he was using. I added the carpet treatment after the cleaning and now we are interested in seeing how it maintains itself relative to spills, etc. over the next couple of years.

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