Grease Monkey
302 N. Mulford Rd.
Rockford
IL 61107
United States

Customer Testimonials

Report a concern   January 14, 2018 — Rated 10 out of 10 by J.H. Grease Monkey

The guys were very friendly! Greeted me with a smile and we're quick to change my oil. They let me know that I needed to get my breaks done and even changed out my front windshield wipers which were free for becoming a new customer. :)

Report a concern   January 12, 2018 — Rated 9 out of 10 by C.H. Grease Monkey

I had a surprise car problem. Being a Grease Monkey customer for several years I chose to go the nearest location. Store 181 in Rockford, IL. I was greeted immediately by Shane and the other staff members. They investigated the car problem, told me I was fine to drive but to find a place to do the service needed that they could not do. I have done so and have an appointment in several days.
Very helpful, very friendly, knowledgeable. Is why I choose Grease Monkey for my vehicle work.

Report a concern   January 11, 2018 — Rated 10 out of 10 by N.R. Grease Monkey

The experience I received here was great!! Shane was very friendly and honest and one great salesman. Didn't push me on any service and let me make the decision. Shop was clean and the service was EXCELLENT!!! A++

Report a concern   January 10, 2018 — Rated 10 out of 10 by J.C. Grease Monkey

Got in quick, respected my budget and went above and beyond to accommodate the urgent items to be taken care of quickly.

Report a concern   January 8, 2018 — Rated 10 out of 10 by R.B. Grease Monkey

I like the fact because they’re not pushy Trying to sell you something that you don’t need They always do a good job for me I’ve tried other places in the past and I like Grease monkey I will always come back and Recommend to others

Report a concern   December 7, 2017 — Rated 10 out of 10 by J.C. Grease Monkey

I was the first customer in at 9 am and they were very professional. The employees greeted me at the door and told me to come inside and get warm. They handle my vehicle as if it was their own. I was very impressed with how they conducted themselves and me as a customer! A++ will be back!!

Report a concern   October 9, 2017 — Rated 10 out of 10 by J.K. Grease Monkey

The staff was very friendly at this location. I was in and out in 15 minutes!

Report a concern   September 27, 2017 — Rated 10 out of 10 by J.G. Grease Monkey

Quick and up front

Report a concern   September 6, 2017 — Rated 10 out of 10 by B.R. Grease Monkey

Quick and professional service

Report a concern   July 8, 2017 — Rated 10 out of 10 by E.R. Grease Monkey

The commitment of the technician to the job the best he could. Awesome job

Report a concern   June 28, 2017 — Rated 10 out of 10 by L.J. Grease Monkey

My husband always uses you for oil changes and loves the service. Friendly and efficient. To day I went with my new used car for an oil change because my reminder in the car said I needed it. The tech checked my oil and said it wasn't necessary as the oil looked very new. It seems when the oil was last changed the tech at dealership didn't reset the reminder correctly. They could have just kept quiet and taken my $89.99 but they didn't. I was pleasantly surprised. I will certainly share my experience with friends and come back here for all my oil changes and bulbs etc. Give the guys at N Mulford in Rockford a big high five.

Name removed

Report a concern   May 19, 2017 — Rated 9 out of 10 by A.M. Grease Monkey

Fast and friendly service as always!

Report a concern   April 25, 2017 — Rated 10 out of 10 by J.S. Grease Monkey

timing

Report a concern   April 21, 2017 — Rated 10 out of 10 by A.H. Grease Monkey

Quick

Report a concern   March 29, 2017 — Rated 10 out of 10 by S.O.N. Grease Monkey

Great team. Very Happy

Report a concern   March 26, 2017 — Rated 10 out of 10 by R.V. Grease Monkey

Service is done quickly and accurately.

Report a concern   March 10, 2017 — Rated 10 out of 10 by A.H. Grease Monkey

they know what their doing an in an out fast

Report a concern   March 4, 2017 — Rated 10 out of 10 by A.J. Grease Monkey

The mechanics were great and did a good job throughout. They kept me informed and were very nice

Report a concern   February 20, 2017 — Rated 9 out of 10 by S.K. Grease Monkey

Very thorough and friendly. No pressure to have service I could not afford at the time. Great communication about any concerns with my vehicle.

Report a concern   February 9, 2017 — Rated 10 out of 10 by M.M. Grease Monkey

Great customer service. Provided excellent status report for my vehicle. Offered current promotions. Very professional, courteous and accommodating service. Both service attendants were very attentive. Don and I apologize I do not recall the other gentleman's name. Dark hair, wore glasses.

Report a concern   February 3, 2017 — Rated 10 out of 10 by W.T. Grease Monkey

The employees are always friendly and helpful. I know they know I have no idea about the mechanics of my vehicle but I never leave feeling like an idiot. This past visit they found a mouse nest in my engine. This city girl pretty much had a meltdown in the waiting area and the guys were really nice about it. They laughed, (even I think it will be comical after more time has passed), but they made sure I felt comfortable enough to get back in my car and drive away.

Report a concern   January 24, 2017 — Rated 10 out of 10 by C.A. Grease Monkey

Everyone was pleasant and efficient.

Report a concern   January 13, 2017 — Rated 10 out of 10 by R.P. Grease Monkey

Employee friendly n let u know what's the right thats wrong with ur car

Report a concern   January 2, 2017 — Rated 9 out of 10 by D.T. Grease Monkey

The time that the technicians are able and willing to spend to help and explain the work they are doing or are suggesting to do.

Report a concern   December 8, 2016 — Rated 10 out of 10 by B.P. Grease Monkey

N/A Everything good

Report a concern   December 1, 2016 — Rated 10 out of 10 by Y.B. Grease Monkey

Had a great experience at this location. Staff is very polite and knowledgeable.

Report a concern   November 28, 2016 — Rated 9 out of 10 by G.S. Grease Monkey

I brought my Saturn in for brake checkup on Saturday and received great service. Turns out my brakes didn't need replacement, just a good cleaning through the brake line. Competent service, very polite personnel and I drove away without a brake screeching sound happy as could be. Excellent job. I will return to GM again and again.

Report a concern   November 15, 2016 — Rated 10 out of 10 by A.F. Grease Monkey

These guys are the real deal. They go above and beyond every time I come in. Being a woman, sometimes you get that feeling you're being talked down to, but never here. No high pressure to have things done I don't need. They are great at providing customer service, and this is why I keep coming back.

Report a concern   November 15, 2016 — Rated 10 out of 10 by K.W. Grease Monkey

customer service

Report a concern   November 10, 2016 — Rated 9 out of 10 by T.N. Grease Monkey

Pleasant


Privacy Policy