Grease Monkey
1700 E. Empire St.
Bloomington
IL 61704
United States

Customer Testimonials

Report a concern   January 16, 2018 — Rated 10 out of 10 by K.G. Grease Monkey

Thanks Chris and Blake!

Report a concern   January 16, 2018 — Rated 10 out of 10 by B.P. Grease Monkey

Very efficient. Great communication from the staff.

Report a concern   January 16, 2018 — Rated 10 out of 10 by K.B. Grease Monkey

Staff is super friendly & helpful!

Report a concern   January 14, 2018 — Rated 10 out of 10 by F.R. Grease Monkey

It was very quick service a nice clean friendly environment as well as affordable. The technicians gave me excellent service

Report a concern   January 14, 2018 — Rated 10 out of 10 by L.H. Grease Monkey

Fast, always have openings..

Report a concern   January 12, 2018 — Rated 10 out of 10 by S.F. Grease Monkey

The great job you do.

Report a concern   January 12, 2018 — Rated 10 out of 10 by M.D. Grease Monkey

Been going to this location for years. The guys are friendly and get me in and out very quickly.

Report a concern   January 12, 2018 — Rated 10 out of 10 by B.R. Grease Monkey

The Guys here in at E empire Bloomington are OUTSTANDING!
Would recommend everyone to check them out. The service was great and customer service extremely outstanding!

Report a concern   January 12, 2018 — Rated 10 out of 10 by B.L. Grease Monkey

Convenient and techs are willing to help anyway they can

Report a concern   January 11, 2018 — Rated 10 out of 10 by J.W. Grease Monkey

The Manager at this store and his employees know their stuff. I feel I can trust what they are telling me and never feel like they are trying to upsell me. They always do their best to get your car in and serviced in a timely manner, but I never feel rushed. They are always very personable.

At this particular visit, I had 2 other vehicles both in the repair shop at different local dealerships. I telling on of the employees about all the repairs they needed, he informed me that they could do those same repairs here and at a lower cost. He and the store manager prepared a quote for me to compare with the dealership's quote. If we decide to have the repairs done (versus buying a different vehicle) I will bring it here.

In thinking about my experience here today, I realized that I really like the idea of having 1 shop that can do all my repairs and maintenance. It's sort of like choosing a doctor - you get to build a relationship with them, and through experience, confidence and trust in knowing my vehicles are well taken care of.

Thank you for being a bright spot in my day!

Report a concern   January 11, 2018 — Rated 10 out of 10 by M.J. Grease Monkey

quick and friendly!

Report a concern   January 10, 2018 — Rated 9 out of 10 by J.G. Grease Monkey

quick, attentive and detail minded.

Report a concern   January 10, 2018 — Rated 10 out of 10 by S.M. Grease Monkey

My technician was great.

Report a concern   January 9, 2018 — Rated 10 out of 10 by J.K. Grease Monkey

I love the fact that I didn’t have to make an appointment. The customer service was amazing and my car was serviced very quickly!

Report a concern   January 7, 2018 — Rated 10 out of 10 by C.C. Grease Monkey

Man was nice enough to fill my tires and instruct me to come back later when there was less of a wait for service. That helped me out.

Report a concern   January 7, 2018 — Rated 10 out of 10 by M.L. Grease Monkey

Prompt professional service. Skilled technicians were very helpful to get my car fixed.

Report a concern   January 6, 2018 — Rated 9 out of 10 by K.W. Grease Monkey

Service was very good and friendly

Report a concern   January 6, 2018 — Rated 10 out of 10 by S.R. Grease Monkey

They were friendly and helped out with all my questions and made the visit comfortable. I was really pleased with the professional feedback and knowledge about what was wrong with my car. They were amazing!

Report a concern   January 5, 2018 — Rated 10 out of 10 by T.F. Grease Monkey

Don’t try to sell me services i don’t need. Very polite and prompt.

Report a concern   January 5, 2018 — Rated 10 out of 10 by C.L. Grease Monkey

Fast, friendly, and nice pricing!

Report a concern   January 1, 2018 — Rated 9 out of 10 by J.M. Grease Monkey

Quick and friendly.

Report a concern   December 27, 2017 — Rated 10 out of 10 by J.D.L.S. Grease Monkey

Because is friendly people and the good job and less the half for an hour

Report a concern   December 9, 2017 — Rated 10 out of 10 by M.R. Grease Monkey

It was quick and they were nice

Report a concern   December 6, 2017 — Rated 10 out of 10 by T.W. Grease Monkey

Guys at the shop were very timely and helpful. Showed me exactly what was wrong with my vehicle and were upfront and honest about everything. Most importantly, none of the guys seemed pushy or made me feel like I was being "sold" on anything. They seemed genuinely interested in helping fix the problems at hand in the most cost effective manner they could! Would definitely recommend to a friend!

Report a concern   December 3, 2017 — Rated 10 out of 10 by K.W. Grease Monkey

Always excellent service at our Grease Monkey here in Bloomington! Fast, good price and I trust their recommendations.

Report a concern   November 30, 2017 — Rated 10 out of 10 by M.M. Grease Monkey

Quick curtious friendly professional. Good hard working employees. No hassle.

Report a concern   November 25, 2017 — Rated 10 out of 10 by L.D. Grease Monkey

Visiting from out of state and headlight went out. Had 400 miles to drive back home. Called two other competitors who couldn't tell me whether the bulb I required in my 2003 was available. Grease Monkey briefly put me on hold and related they did have the bulb. They completed this change and a full oil change in less than 30 minutes. They were polite and friendly. Appreciated the clean waiting room with water and coffee.
Thanks!

Report a concern   November 4, 2017 — Rated 9 out of 10 by T.B. Grease Monkey

Everyone is very friendly & open. I don't feel like they're "talking down" to me or make me feel stupid.

Report a concern   October 31, 2017 — Rated 10 out of 10 by B.A. Grease Monkey

Very friendly service and educated staff.
They don’t sell you stuff you don’t need but do suggest relevant items that you do need. In short - it is the only oil change place that has been honest with me. I was getting my 2014 GMC Terrain oil changed every 3000 miles. The technician told me he would do it if I wanted, but the manufacturer only requires it every 5000 miles. It costs me $94 for an oil change so it was a huge savings. I moved 50 miles away and there isn’t a Grease Monkey in my town. When my oil needs changing, because of their integrity, I drive the 100 miles round trip for service. I also now use them for tire rotation, brakes and other services.

Report a concern   October 23, 2017 — Rated 10 out of 10 by E.B. Grease Monkey

Extremely helpful, fast, and very friendly crew. I felt like I received quality information in addition to my regular oil change. I will be back to this location in the future.


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