Floor Coverings International Cleveland West
681 Moore Road, Unit E
Avon Lake
OH 44012
United States

Customer Testimonials

Report a concern   June 14, 2019 — Rated 9 out of 10 by R.L.G. Floor Coverings International Cleveland West
What do you like about our products and services?

Good product and staff worked with us well.

Report a concern   June 14, 2019 — Rated 10 out of 10 by F.H. Floor Coverings International Cleveland West
What do you like about our products and services?

Good products. Darrel presented our options and was informative without being pushy. He followed up on some questions we had. And he's a friendly, helpful person. Carpets were quickly ordered and installed. Rob was a pleasure to have in our house as he worked. Wendy kept in touch with us about when each step would happen. In every way, this was a good experience for us.

Report a concern   June 4, 2019 — Rated 10 out of 10 by Sharon Farago Floor Coverings International Cleveland West
What do you like about our products and services?

You made the installation of my laminate flooring a pleasure from start to finish. I can’t say enough about Jim McConnell who did the installation. A perfectionist and it shows in the finished product. Darrell answered any questions I had and some I didn’t. A quality company.

Report a concern   May 28, 2019 — Rated 10 out of 10 by A.S. Floor Coverings International Cleveland West
What do you like about our products and services?

Very easy to work with. Loved the convenience. I could look at the samples at my home rather than going back and forth from a flooring company with samples. Ease of scheduling. This was so convenient for my very busy lifestyle.

Report a concern   May 22, 2019 — Rated 10 out of 10 by M.S. Floor Coverings International Cleveland West
What do you like about our products and services?

Very professional, organized, trustworthy, reasonable prices, latest, up-to-date products.
Our representative was knowledgeable, personable and sincere. We enjoyed meeting him and working with him preparing for our install and choosing our new flooring.

Report a concern   May 6, 2019 — Rated 10 out of 10 by Phil & Dawn Henry Floor Coverings International Cleveland West
What do you like about our products and services?

The installation process was wonderful. The installers were prompt, professional and friendly. They took great care in every aspect of the process from moving furniture to removal of the old carpet and laying the new floor. Our new floor looks wonderful! We highly recommend this company!

Report a concern   May 6, 2019 — Rated 10 out of 10 by B.G. Floor Coverings International Cleveland West
What do you like about our products and services?

Personal attention in home service

Report a concern   April 5, 2019 — Rated 10 out of 10 by M.S. Floor Coverings International Cleveland West
What do you like about our products and services?

On time and good job

Report a concern   April 1, 2019 — Rated 10 out of 10 by Rick & Linda Shaw Floor Coverings International Cleveland West
What do you like about our products and services?

Good products, good advice, good install crew.

Report a concern   March 31, 2019 — Rated 10 out of 10 by P.Y. Floor Coverings International Cleveland West
What do you like about our products and services?

Fantastic way to shop for carpeting. John was very professional,knowledgeable and easy to work with. No hidden charges. Install was also professional, Rob even vacuumed the carpet when finished! Highly recommend for all your flooring needs

Report a concern   March 22, 2019 — Rated 10 out of 10 by Bob Tuma Floor Coverings International Cleveland West
What do you like about our products and services?

I have never been more impressed with a company as I have with Floor Coverings International ...From the start of this process there has been open communication & all involved were available to answer any questions ...The owner ,John Toth was very on target with what we needed..Note: We were in a tough situation because of a couple pets with special needs during the installation process of both our floors & carpets..John came over beforehand with a few ideas about how they could make this work....What a success He took the time to do this which is very rare..As far as his staff goes.. Both the floor installer , Dave & the carpet installer, Rob (and Rick) were on task, ready to work and very considerate of our special situation with the animals...It was also very clear that they were all big animal lovers & went to great lengths to make sure that everybody felt safe & comfortable during this process..I would actually say "above & beyond"...If this was not enough, WOW...What fantastic job..This place looks like a new home .My wife and I are so happy with the wonderful work that was done Both my wife (Liz) and myself would highly recommend John , Floor Coverings International for anybody who need floors or carpeting....Keep up the great work guys..Jungle Bob Tuma..

Report a concern   March 21, 2019 — Rated 10 out of 10 by R.P.M. Floor Coverings International Cleveland West
What do you like about our products and services?

Excellent service and work. The finished project looks fantastic!

Report a concern   March 6, 2019 — Rated 10 out of 10 by Kelly Cottrell Floor Coverings International Cleveland West
What do you like about our products and services?

You have a great customer service and the installer did an awesome job. Whenever I called to check on something, the sales rep or manager always got back to me promptly. Very friendly staff.

Report a concern   February 28, 2019 — Rated 9 out of 10 by S.P. Floor Coverings International Cleveland West
What do you like about our products and services?

Good people to work with. Bathroom looks good. Thanks

Report a concern   February 8, 2019 — Rated 10 out of 10 by Neil Ruben Floor Coverings International Cleveland West
What do you like about our products and services?

Excellent, fast, friendly service! Best flooring experience we’ve ever had!

Report a concern   January 8, 2019 — Rated 10 out of 10 by Datko Residential Services Floor Coverings International Cleveland West
What do you like about our products and services?

We use Floor Coverings International for all of our renovation projects. Prices, service and installation are great. Highly recommend!!

Report a concern   December 5, 2018 — Rated 10 out of 10 by Rayburn Conway Floor Coverings International Cleveland West
What do you like about our products and services?

The installers are exceptional, they went beyond my expectations with precision, at least the ones I had. The sales and owners came to make sure everything was perfect, props to all of them.

Report a concern   November 27, 2018 — Rated 9 out of 10 by S.F.G. Floor Coverings International Cleveland West
What do you like about our products and services?

Excellent product knowledge and scheduling was very easy

Report a concern   November 8, 2018 — Rated 10 out of 10 by Carrie Cuomo Floor Coverings International Cleveland West
What do you like about our products and services?

Personal attention to detail. John has been patient throughout the process. The team has been kind an courteous during the install. It's hard to work around a busy household with 3 kids but they have been great.

Report a concern   October 28, 2018 — Rated 10 out of 10 by Jack Kerrigan Floor Coverings International Cleveland West
What do you like about our products and services?

Quality products and services

Report a concern   October 23, 2018 — Rated 10 out of 10 by B.T. Floor Coverings International Cleveland West
What do you like about our products and services?

I liked that you came to the house (to show products), were quick to get us on the schedule, and the installers were quick and professional. The carpet installers even cleaned out the registers!

Report a concern   October 22, 2018 — Rated 9 out of 10 by Ellen & John Daniels Floor Coverings International Cleveland West
What do you like about our products and services?

John Toth in sales, and others in office whom I do not know names, were wonderful. Installers were awesome. Brian makes promises without checking with installers, and that's a problem. The floor turned out great, I'm very happy with everything except the stress that Brian's scheduling caused.

Report a concern   October 15, 2018 — Rated 10 out of 10 by Custom Culinary Floor Coverings International Cleveland West
What do you like about our products and services?

The offices look great. Installers were very meticulas in their installation of our flooring.

Report a concern   September 6, 2018 — Rated 10 out of 10 by J.H. Floor Coverings International Cleveland West
What do you like about our products and services?

I was very happy with the installers. They were friendly and did a good job. And they adjusted their work schedule to accommodate my wife's health needs.

Report a concern   September 4, 2018 — Rated 10 out of 10 by E.R. Floor Coverings International Cleveland West
What do you like about our products and services?

Very nice job and very nice people

Report a concern   August 29, 2018 — Rated 10 out of 10 by M.T. Floor Coverings International Cleveland West
What do you like about our products and services?

Darrell gave an excellent presentation, and really listened to what I was looking for. He came prepared after I sent him some images of floors I liked. The floor I ended up with is perfect and exactly what I wanted.

Report a concern   July 29, 2018 — Rated 10 out of 10 by Linda Chambers Floor Coverings International Cleveland West
What do you like about our products and services?

The two installers were absolutely meticulous in their work. We are extremely pleased with the outcome.

Report a concern   July 24, 2018 — Rated 9 out of 10 by J.B. Floor Coverings International Cleveland West
What do you like about our products and services?

Convenience and selection

Report a concern   July 4, 2018 — Rated 10 out of 10 by T.K. Floor Coverings International Cleveland West
What do you like about our products and services?

We selected floor coverings international based upon excellent reviews. All true and in fact exceeded all expectations from start to finish. Based upon my description John was able to show me exactly what I was looking for in carpet. So easy! And the installation was flawless. The installer Rob is a perfectionist and left no detail unfinished. They placed the furniture back and cleaned everything up before they left leaving us nothing to do but enjoy our new carpet. No hidden costs, no hassles, and everything delivered and installed as promised. Plus the carpet is so beautiful!

TK

Report a concern   June 29, 2018 — Rated 10 out of 10 by Joseph Kean Floor Coverings International Cleveland West
What do you like about our products and services?

Easy to work with. Quality work! Reasonable prices! They transformed some basic carpeted stairs into a beautiful hard wood stair case.


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