Zerorez Puget Sound
11807 NE 112th Street
Kirkland
WA 98033
United States

Client Testimonials

Report a concern   November 28, 2020 — Rated 10 out of 10 by Michael Macklin Zerorez Puget Sound
What do you like about our products and services?

Matt was awesome. He detailed all the options. And so before we spent several hundred dollars, he did a test run on one of the pet stain spots, to see if the solutions would work, since the stains were 3 to 4 years old. The results could be iffy. So we opted just to clean the carpet with the surface pet stain removal as we had originally planned. Matt went work. He was thorough and did the job. One would never know that the pet stains were ever there. The carpet looks great. Matt was great, very nice and polite. I will use Zerorez again. Thank you.

Report a concern   November 27, 2020 — Rated 10 out of 10 by chelsea valadez Zerorez Puget Sound
What do you like about our products and services?

Bryan was quick efficient and my carpets look new. No bad smell is left afterwards from the cleaning products. It was a great use of my money. I will use them again.

Report a concern   November 27, 2020 — Rated 10 out of 10 by N.C. Zerorez Puget Sound
What do you like about our products and services?

I am very happy with your carpet cleaning -- the process is incredible. my carpet looks fantastic!! I will be using your company again and telling all my friends about you.

thank you Name removed

Report a concern   November 27, 2020 — Rated 10 out of 10 by K.W. Zerorez Puget Sound
What do you like about our products and services?

They came in the time frame they said, the person got right to work & finished it up quickly & efficiently. He removed all the stains that I had on my carpet. I am really pleased with the service.

Report a concern   November 26, 2020 — Rated 10 out of 10 by G.J. Zerorez Puget Sound
What do you like about our products and services?

Ryan was great. Made my sofa look new. Good company, great service.

Report a concern   November 26, 2020 — Rated 10 out of 10 by Mary Colis Zerorez Puget Sound
What do you like about our products and services?

A day later, carpets look brand new and smell clean

Report a concern   November 26, 2020 — Rated 10 out of 10 by T.K. Zerorez Puget Sound
What do you like about our products and services?

Quick, friendly

Report a concern   November 26, 2020 — Rated 10 out of 10 by N.S. Zerorez Puget Sound
What do you like about our products and services?

Edwin was very thorough and explained everything he did. We were very happy with the job.

Report a concern   November 25, 2020 — Rated 10 out of 10 by D.M. Zerorez Puget Sound
What do you like about our products and services?

My carpet is the cleanest its ever been. They do a great job!

Report a concern   November 25, 2020 — Rated 10 out of 10 by S.W. Zerorez Puget Sound
What do you like about our products and services?

Cleaned up piles of cat hair that was deep inside the carpet. It looks so much brighter

Report a concern   November 24, 2020 — Rated 10 out of 10 by E.A. Zerorez Puget Sound
What do you like about our products and services?

Everything. The process is quick and simple.

Report a concern   November 24, 2020 — Rated 10 out of 10 by Shelia Spenser Zerorez Puget Sound
What do you like about our products and services?

the orderly way they approached the cleaning and safety. My husband has cancer. This young man took great care with the cleaning even with me though i was unable to be in the room directing him. VERY, VERY, PLEASEED.

Report a concern   November 24, 2020 — Rated 10 out of 10 by Dawn Fields Zerorez Puget Sound
What do you like about our products and services?

The carpets looked wonderful! Thank you for such a great job. There were a few stains that I thought were never going to go away and they did!
I will definitely be using you again and making recommendations.

Report a concern   November 23, 2020 — Rated 9 out of 10 by J.H. Zerorez Puget Sound
What do you like about our products and services?

Nice, polite service man. Did a good job on my carpet and couch.

Report a concern   November 23, 2020 — Rated 10 out of 10 by M.S. Zerorez Puget Sound
What do you like about our products and services?

Outstanding service. Our carpets look great!

Report a concern   November 22, 2020 — Rated 10 out of 10 by N.D. Zerorez Puget Sound
What do you like about our products and services?

They are good, honest people at Zerorez. They remember you when you call back. The service is excellent and they try their best to accommodate your needs

Report a concern   November 22, 2020 — Rated 10 out of 10 by C.S. Zerorez Puget Sound
What do you like about our products and services?

No odor; not sticky,

Report a concern   November 22, 2020 — Rated 10 out of 10 by G.L.N. Zerorez Puget Sound
What do you like about our products and services?

Your scheduling staff and carpet cleaner were friendly, professional, and efficient. They let us know before they arrived and got right to work. Our carpet, couch and chair look like new. Thank you so much!

Report a concern   November 22, 2020 — Rated 10 out of 10 by M.E. Zerorez Puget Sound
What do you like about our products and services?

The gentleman was very polite and did a great job. Will call again when I need my carpet cleaned again.

Report a concern   November 22, 2020 — Rated 10 out of 10 by J.G. Zerorez Puget Sound
What do you like about our products and services?

Extremely polite, professional and detail oriented technician. Great work! Did take some time for our carpets to dry completely but worth it to have them clean!

Report a concern   November 22, 2020 — Rated 10 out of 10 by A.G. Zerorez Puget Sound
What do you like about our products and services?

Great job on my carpets and upholstery! Highly recommend Zerorez

Report a concern   November 22, 2020 — Rated 10 out of 10 by R.M. Zerorez Puget Sound
What do you like about our products and services?

I like the fact that they don't leave a cleaner residue in your carpets.

Report a concern   November 22, 2020 — Rated 10 out of 10 by Carolyn Rice Zerorez Puget Sound
What do you like about our products and services?

The person who came to clean our carpets was great!! He was very professional and did a great job. We had a red spot of paint on the carpet and he kept going back to it and working on getting it out. I appreciate the extra effort!!!

Report a concern   November 22, 2020 — Rated 10 out of 10 by S.C. Zerorez Puget Sound
What do you like about our products and services?

They communicated accurately about arrival times, listened closely to my wants, performed the job quickly. Carpets are cleaner than they have been in years.

Report a concern   November 21, 2020 — Rated 10 out of 10 by B.N. Zerorez Puget Sound
What do you like about our products and services?

Rryan was very professional and capable. He explained each step of the process. Carpet does not look new but looks great especially since the carpet was installed in 1996. Very pleased with the results and well worth the 2 year wait for service in Lacey WA.

Report a concern   November 21, 2020 — Rated 10 out of 10 by Stephanie Scott Zerorez Puget Sound
What do you like about our products and services?

Service was outstanding. Technician was very polite and did a great job.
The Zerorez machine is really outstanding. cleans well and does not leave a sopping mess of water. I also had my couch cleaned and the upholstery tool did a good job of cleaning. My couch was dry and usable within a couple of hours.
I would highly recommend Zerorez Puget Sound for the customer service and outstanding cleaning machine.

thank you,
Stephanie
Snohomish, WA

Report a concern   November 20, 2020 — Rated 10 out of 10 by Jessica Babb Zerorez Puget Sound
What do you like about our products and services?

Our technician was on-time, efficient, thorough, polite, and kept his mask on while in our house. He even called ahead with a time estimate for his arrival! The office called me as well about an hour and a half ahead of time with an update about our technician's current location and estimated arrival. I'm not at all used to such great communication when you know you are looking at a large blocked window of time for services (12 - 4 PM or 2 - 7 PM, like with cable/internet companies...), but the Zerorez technician and office communicated so well and were both very polite. I'd be happy to use their services again, based just on that.

Also, the recliner we had cleaned smells clean and looks great. And they were able to get a long-standing pet stain out of our carpet hallway downstairs. Thanks for your help and great work!

Report a concern   November 20, 2020 — Rated 10 out of 10 by L.M. Zerorez Puget Sound
What do you like about our products and services?

I like the process that you use and the fact that the carpet dries quickly. Your operators are always polite. Thanks

Report a concern   November 20, 2020 — Rated 10 out of 10 by M.B. Zerorez Puget Sound
What do you like about our products and services?

Your technician showed up on time he got the job done quickly and the job was satisfactory

Report a concern   November 19, 2020 — Rated 10 out of 10 by B.C. Zerorez Puget Sound
What do you like about our products and services?

They clarified the scope of the cleaning after they saw my closets (which were not walk-in but I signed up for that), and I only had 2 rooms to clean instead of 3 so they lowered my bill and that was really good. The carpet was really clean and they used their own water.


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