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Client Testimonials
Bryan was quick efficient and my carpets look new. No bad smell is left afterwards from the cleaning products. It was a great use of my money. I will use them again.
I am very happy with your carpet cleaning -- the process is incredible. my carpet looks fantastic!! I will be using your company again and telling all my friends about you.
thank you Name removed
They came in the time frame they said, the person got right to work & finished it up quickly & efficiently. He removed all the stains that I had on my carpet. I am really pleased with the service.
Ryan was great. Made my sofa look new. Good company, great service.
A day later, carpets look brand new and smell clean
Quick, friendly
Edwin was very thorough and explained everything he did. We were very happy with the job.
My carpet is the cleanest its ever been. They do a great job!
Cleaned up piles of cat hair that was deep inside the carpet. It looks so much brighter
Everything. The process is quick and simple.
the orderly way they approached the cleaning and safety. My husband has cancer. This young man took great care with the cleaning even with me though i was unable to be in the room directing him. VERY, VERY, PLEASEED.
The carpets looked wonderful! Thank you for such a great job. There were a few stains that I thought were never going to go away and they did!
I will definitely be using you again and making recommendations.
Nice, polite service man. Did a good job on my carpet and couch.
Outstanding service. Our carpets look great!
They are good, honest people at Zerorez. They remember you when you call back. The service is excellent and they try their best to accommodate your needs
No odor; not sticky,
Your scheduling staff and carpet cleaner were friendly, professional, and efficient. They let us know before they arrived and got right to work. Our carpet, couch and chair look like new. Thank you so much!
The gentleman was very polite and did a great job. Will call again when I need my carpet cleaned again.
Extremely polite, professional and detail oriented technician. Great work! Did take some time for our carpets to dry completely but worth it to have them clean!
Great job on my carpets and upholstery! Highly recommend Zerorez
I like the fact that they don't leave a cleaner residue in your carpets.
The person who came to clean our carpets was great!! He was very professional and did a great job. We had a red spot of paint on the carpet and he kept going back to it and working on getting it out. I appreciate the extra effort!!!
They communicated accurately about arrival times, listened closely to my wants, performed the job quickly. Carpets are cleaner than they have been in years.
Rryan was very professional and capable. He explained each step of the process. Carpet does not look new but looks great especially since the carpet was installed in 1996. Very pleased with the results and well worth the 2 year wait for service in Lacey WA.
Service was outstanding. Technician was very polite and did a great job.
The Zerorez machine is really outstanding. cleans well and does not leave a sopping mess of water. I also had my couch cleaned and the upholstery tool did a good job of cleaning. My couch was dry and usable within a couple of hours.
I would highly recommend Zerorez Puget Sound for the customer service and outstanding cleaning machine.
thank you,
Stephanie
Snohomish, WA
Our technician was on-time, efficient, thorough, polite, and kept his mask on while in our house. He even called ahead with a time estimate for his arrival! The office called me as well about an hour and a half ahead of time with an update about our technician's current location and estimated arrival. I'm not at all used to such great communication when you know you are looking at a large blocked window of time for services (12 - 4 PM or 2 - 7 PM, like with cable/internet companies...), but the Zerorez technician and office communicated so well and were both very polite. I'd be happy to use their services again, based just on that.
Also, the recliner we had cleaned smells clean and looks great. And they were able to get a long-standing pet stain out of our carpet hallway downstairs. Thanks for your help and great work!
I like the process that you use and the fact that the carpet dries quickly. Your operators are always polite. Thanks
Your technician showed up on time he got the job done quickly and the job was satisfactory
They clarified the scope of the cleaning after they saw my closets (which were not walk-in but I signed up for that), and I only had 2 rooms to clean instead of 3 so they lowered my bill and that was really good. The carpet was really clean and they used their own water.

Matt was awesome. He detailed all the options. And so before we spent several hundred dollars, he did a test run on one of the pet stain spots, to see if the solutions would work, since the stains were 3 to 4 years old. The results could be iffy. So we opted just to clean the carpet with the surface pet stain removal as we had originally planned. Matt went work. He was thorough and did the job. One would never know that the pet stains were ever there. The carpet looks great. Matt was great, very nice and polite. I will use Zerorez again. Thank you.