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4377 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Rich was a so wonderful. He explained the products in detail and made sure I understood the pricing. Answered my questions and not once did i ever feel pressured into purchasing additional services. He was fast and efficient and i would definitely have him come back.
Tracy
The guy was fast and efficient in getting the carpet cleaned!
I probably added too much extra service to the cleaning, so the price was higher than I had hoped.
Rich was an absolute nice young man. He sure worked hard and did a fantastic job! He deserves a RAISE.
Don't try so hard to up-sell services.
Very friendly and did a great job. Talked
Me
Into a couple of different things I hadn’t planned on. We will be back
My carpets look AMAZING!!!!
Very prompt and professional and helpful. Very happy with the service and affordability
The service was great, it cleaned up very well. I'll use you again.
Punctual, professional, clean carpets!
Tyler was very helpful, polite, and efficient. Did an excellent job - we were very impressed with how nice our carpet looked after being way overdue for cleaning.
First of all, lest start from the beginning. We had one room, one loft, and one set of stairs. Less than the 3 rooms. We stopped by your booth at the home show, and you were running a special, 3 rooms for $99.00. You charged my wife $273.00. Then told her you took off $100.00 because I was a veteran. Now figure the math out on that. Thirdly all furniture was moved out except for one couch, which was on coasters or sliders. Two as which my ten-year-old nephew could slid out by his self. You guy's had two grown men and wouldn't slide it out. My wife slid one end out They cleaned it and slid it back. So, half of the back of the couch didn't get done. Fourth of all who does business without giving out a receipt. Fifth, When I came home over 24 hours later, I walked into a house that smelled like (S--T). Now you ask, how you can make things right, well I'll leave that one up to you. If I don't feel that your solution, whatever it may be a good one, well I'll just have to take my business elsewhere.
Carpet looks pretty good but the edges didn't appear to get clean. The carpet is a darker color next to the trim.
Our cleaner was fast, efficient and neat. Great job.
Quick and clean!
On time friendly carpets looked good when he was finished
We just moved into our home and weren’t knowledgeable of the possible pet stains and such that can come with ”used” carpet but our technician was great at explaining the process, recommendations to treat the carpet and was very considerate of my home. He was able to get out spots that I didn’t even see plus ones I could. I would highly recommend them!
I think there were a few stains that could have been removed with more effort, but overall I'm pretty pleased with the service and with Tyler. I will use you guys again.
Your representative was very courteous and professional and went above and beyond what was expected. A very pleasant person.
Fast and prompt. Great cleaning job
My carpet is quite striped in my family room as it wasn't before! A little bummed about that!
Excellent results, very professional service.
The initial quote vs the actual cost was a BIG difference!
Technician (Dominic?) was amazing. He was very polite, friendly, and thorough!!
Didn’t remove some easily removable soiled spots in my bedroom.
Dominic did a great job and was very helpful and nice. Thank you!
I always get very clean carpets. They dry quickly with no odor or crunchy residue.
Great workers. Kept in touch. Called was right on time excellent job
Adam did a very good job. I would recommend your services to friends.
I was very pleased with Tyler, he explained everything as he went along.
The stains were removed from my furniture and the service workers had amazing customer service; friendly, kind, and respectful.