- Phone: 866-937-6739
- Visit Website
4334 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly, great job
Super easy to book your appointment. Customer service is amazing. Professional team, and the job they do as always the best.
I was very pleased with the results. Better than I had hope for. The explanation of all the step were clear and easy to understand
Due to Covid, it has been several years since our carpets were cleaned so our high traffic areas were soiled. Rich took his time, worked hard, and made the carpets look new again.
Crew was terrific. Very friendly explained what they were doing, very professional and efficient.
Mae was efficient, timely and did a good job. I'd have her return when needed. Thamks.
Very happy with the service, thanks!
Prompt courteous service. The young man, Tyler, & his assistant were very sweet. Job well done
Rich was super courteous and professional.
great product, great value and great service tech.
You did a very good service I will tell others about it.
Called on a Monday and carpet specialists were there the very next morning to clean the carpets. Very pleased with the results.
This was my first time using Zerorez Eugene - at the recommendation of my sister and my daughter. The young man who came to my house, Chris, was very professional and respectful of being in my home. He did a great job, both in explaining what he was going to do and actually doing the job. He was an excellent representative of your company. Very pleased with the results.
Your employees are courteous and competent, and your price structure honest.
Quick and easy to work with.
I’m very satisfied w the results!! And the day of cleaning they were able to adjust their schedule to accommodate an unknown obstacle- a last min notice the power would be shut down later that morning. Thank you so much!!
No residue, less likely for mold
The technician was super helpful and respectful. I was working at home while the cleaning took place and he was thoughtful and respectful when I was on the phone, etc. He did a great job with the cleaning as well!
My carpet was crunchy. I paid extra for high traffic cleaner and it still looks dirty. I have done a better job when I rent a rug doctor. Not what I expected from such a highly recommended company.
Our tech went above and beyond. We were so impressed with all that he did as well as the results, and will absolutely be using Zerorez again. Best carpet cleaning experience I’ve had!
Tech was friendly and professional
My office floor never gets cleaned
Friendly and timely
The people I interacted with were very friendly and knowledgable, 10/10 customer service. My only issue is that the smell is still in the carpet.
The technicians make certain the customer is satisfied. We had some stubborn stains and Dominic returned cheerfully to see the job through.
They worked quickly and did a great job. Carpets looked great! Will use again.
Wonderful smell after
Just the expense was too high.
Professional, friendly, on time, quick and no bad smells left behind.
You need to go over the carpets after shampooing with suction only to extract more water. My carpets were saturated and took from 10am until the next morning to dry.
The cleaning was great.