Tarpley

Average rating: 9.4 out of 10 based on 475 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 6, 2022 — Rated 10 out of 10 by A.S. School of Rock Southlake/Keller
What do you like about our programs?

the instructors are the THE BEST.

Report a concern   October 5, 2022 — Rated 10 out of 10 by I.P. School of Rock Southlake/Keller
What do you like about our programs?

School of Rock Southlake/Keller has been a home away from home for our children for nearly a decade now. It's the people-the instructors and staff are amazing! Because of SOR our children have developed lifelong skills and a love of music that will stay with them forever, and for that I am so grateful. Just the best people ever!

Report a concern   October 4, 2022 — Rated 10 out of 10 by Anita Singh School of Rock Champion Forest
What do you like about our programs?

Emily and Kamyn at the front desk at School of Rock are awesome!! I had a million questions to ask and they were always very polite and gave me all the information I needed.

I have always wanted to be part of a band and never had the courage to do it. Both Emily and Kamryn were extremely encouraging and let me come observe the band several times and stay as long as I wanted.

The music school has a lot of parking available and is always humming with excitement!!

Doxey, the band director is fabulous!! Not only is he a fantastic guitarist and vocalist, he is an awesome band director. He always has constructive feedback to give the band members and clarifies any questions we have.

It is so much fun playing with the band and I really look forward to rehearsal every week. It is the most fun day of the week for me!!

I highly recommend this awesome music school!!

Report a concern   October 4, 2022 — Rated 10 out of 10 by G.B. School of Rock Southlake/Keller
What do you like about our programs?

The instructors are great. Bri is very easy to work with for scheduling and the mandatory shows promote personal growth.

Report a concern   October 3, 2022 — Rated 10 out of 10 by Jennifer Chapman School of Rock Champion Forest
What do you like about our programs?

Great instructors and staff. It is the highlight of my daughter's week.

Report a concern   October 2, 2022 — Rated 10 out of 10 by Gina Shayib School of Rock Champion Forest
What do you like about our programs?

We LOVE the instructors! They are engaging, fun, and good at their job. They listen to the students and work with them at their level. We highly recommend SOR!

Report a concern   September 22, 2022 — Rated 10 out of 10 by Lonnie Ybarra School of Rock Southlake/Keller
What do you like about our programs?

Friendly teachers. Great atmosphere for children and music lovers. Phenomenal program for everyone.

Report a concern   September 15, 2022 — Rated 10 out of 10 by Wendy Parrish School of Rock Southlake/Keller
What do you like about our programs?

Teachers are patient and awesome! My 6 year old is LOVING it!

Report a concern   August 28, 2022 — Rated 10 out of 10 by Patricia Scherer School of Rock Champion Forest
What do you like about our programs?

Camila started playing drums and since day one she went into "action" just after 2 weeks she started, she played in public in a show! amazing! !!!! Really one of the best experiences she had!! I highly recommend School of Rock .. because it is not just learning in a class, it is actually performing in a group, making the kids self-confident and feeling that they need to practice and learn more because always there is a public event coming up!!!!

Report a concern   August 24, 2022 — Rated 10 out of 10 by A.D. School of Rock Southlake/Keller
What do you like about our programs?

everything

Report a concern   August 22, 2022 — Rated 10 out of 10 by Frank Norman School of Rock Southlake/Keller
What do you like about our programs?

The people are great. Learning a ton. Having a blast.

Report a concern   August 16, 2022 — Rated 10 out of 10 by Natasha Pascetta School of Rock Southlake/Keller
What do you like about our programs?

I love the adult band program! I've been involved in the adult program for over eight years now. Great place to socialize, have fun, learn a skill, and play music with other like-minded people!

Report a concern   August 12, 2022 — Rated 10 out of 10 by V.G. School of Rock Southlake/Keller
What do you like about our programs?

Bri, program manager, is exceptionally kind and accommodating. My kids LOVE going to southlake school of rock. They are so much more confident from their stage performances that are as real to being a true rock star as you can get! It is certainly a monetary sacrifice but worth every penny. Thank you school of rock, for sharing your love for music, you guys are all amazing!

Report a concern   August 10, 2022 — Rated 0 out of 10 by B.P. School of Rock Southlake/Keller
How did we disappoint you and what can we do to make things right?

Teacher watched her phone lot during class.

Report a concern   August 4, 2022 — Rated 10 out of 10 by S.V. School of Rock Cypress
What do you like about our programs?

My son’s teacher Caleb. He has a passion for music.
The front desk and administrations are very accommodating and kind.

Report a concern   July 29, 2022 — Rated 10 out of 10 by J.G. School of Rock Champion Forest
What do you like about our programs?

Outstanding instructors who know how to make it fun!

Report a concern   July 25, 2022 — Rated 8 out of 10 by O.L. School of Rock Champion Forest
What could we do to improve?

Lower the price a bit :-)

Report a concern   July 22, 2022 — Rated 10 out of 10 by Sandra Andrews School of Rock Cypress
What do you like about our programs?

We really enjoyed the program and plan to return next summer. My son loved being exposed to so many more instruments and connecting with other kids w/similar interests.

Report a concern   July 22, 2022 — Rated 10 out of 10 by Neil Nussbaum School of Rock Southlake/Keller
What do you like about our programs?

Everything. Private lessons have been great- as an intermediate adult taking lessons from Layne, I've really enjoyed how he lets me decide the direction of our lessons.

Group lessons are amazing! Highlight of my week. Tim, Melissa, and Matt make it fun, and really get us sounding good. I like the approach, the set lists- pretty much everything. No complaints- couldn't recommend more highly.

Report a concern   July 21, 2022 — Rated 10 out of 10 by Stephen Holmes School of Rock Southlake/Keller
What do you like about our programs?

Great social and educational outlet for kids. It’s an after school hangout / music school, which teaches kids to express themselves, and have fun at the same town. My child is a computer loving introvert, but loves his time playing with his group, even the private tutoring. No talent required to start. They’ll find your hidden talent!

Report a concern   July 18, 2022 — Rated 9 out of 10 by S.D. School of Rock Southlake/Keller
What do you like about our programs?

My son had a blast! Learned a lot and is excited to do more.

Report a concern   July 15, 2022 — Rated 10 out of 10 by N.P. School of Rock Cypress
What do you like about our programs?

Good class for beginners and experienced musicians alike

Report a concern   July 9, 2022 — Rated 6 out of 10 by J.M. School of Rock Cypress
How did we disappoint you and what can we do to make things right?

So far, my son seems to be enjoying his class and from what I observed (at the very first session) his instructor, Sean, is able to get across to the kids pretty well and doing a good job.

My two daughters don't seem to be enjoying their class experience, however.
They seem disengaged at best.
I don't want to blame it on their instructor, Bryn, because I certainly have nothing against her but, for whatever reason, she is not getting through to my daughters and I don't want to spend good money if they aren't getting anything out of it.
I was able to sit in on the first class but since the policy of School of Rock is that parents need to stay out of the rooms, I'm not able to really tell what Bryn is attempting to teach the kids on a week-to-week basis but, whatever that is, her style/personality isn't breaking through to them.
As a side note, the week before July 4th, Bryn ended the class at least 10 minutes early because she said the kids weren't really engaged.
Today, she brought the girls out about 10 minutes before the end of class and told my wife they were just sitting there doing nothing for the last 30 minutes. Why did Bryn wait so long to tell her that? If they were doing that even for only 5 minutes, she should've simply signaled to my wife they weren't cooperating rather than everyone's time being wasted.

The (first) week that I did sit in I wasn't finding the session particularly engaging either.
It might be made more difficult because Bryn is having to work with a special needs child as well.
The first few times the mother and the father were both there in the class with him so if one of them had to leave the other one was there to keep an eye on things.
However, today, only the father showed up. At one point he had to leave to go to the restroom. My wife happened to be in there briefly because the girls weren't engaged - she was trying to get them more involved. Once the father left the child started throwing a tantrum and this, of course, made my daughters become more apprehensive.
All that said, I want to see if I can change my daughters to a different instructor.
If that can't be accomplished, then please consider this notice of cancellation for them.

To clarify, I'd rate my son's experience at around 8 or 9 but my two daughters' experience at around a 2. All that combined is why I answered the cumulative experience as a 6.

Report a concern   July 6, 2022 — Rated 10 out of 10 by J.B. School of Rock Southlake/Keller
What do you like about our programs?

Learning an instrument and actually using what you learn while playing with a band. Having the responsibility to learn your songs to play them live in a few weeks creates a great commitment to learning and practicing.

Report a concern   July 5, 2022 — Rated 10 out of 10 by Nicki Streb School of Rock Southlake/Keller
What do you like about our programs?

James is AMAZING! He takes his time with my child and makes sure that there is a complete understanding of the material. They absoutely love coming!

Report a concern   July 2, 2022 — Rated 10 out of 10 by T.T. School of Rock Southlake/Keller
What do you like about our programs?

Convenient location, nice staff

Report a concern   July 1, 2022 — Rated 10 out of 10 by Jennifer Chapman School of Rock Champion Forest
What do you like about our programs?

I love the positive encouragement and energy in the studio. I love that there is a place for everyone no matter your age or skill level. It's not your ordinary music school!

Report a concern   June 28, 2022 — Rated 10 out of 10 by I.P. School of Rock Southlake/Keller
What do you like about our programs?

This has been one of the best decisions our family has ever made! Our children love music and learning and performing in a group because of Southlake/Keller School of Rock and its sensational instructors and staff. Our family has been with SOR for nearly a decade now, and it feels like a second home. Such a gift!

Report a concern   June 25, 2022 — Rated 10 out of 10 by A.M. School of Rock Cypress
What do you like about our programs?

Competent and professional teachers and staff

Report a concern   June 22, 2022 — Rated 10 out of 10 by Gabriel Bono School of Rock Southlake/Keller
What do you like about our programs?

The instructors are excellent and encourage the kids to challenge themselves and try new instruments.


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