Client Testimonials
Always easy to make an appt and staff is super attentive and friendly.
Staff is amazing! Ashleigh the manager I think goes an extra mile always and all the staff seems to have a good radar on what to ask and they all do it with a smile! Attitude is everything and I have yet to meet a naysayer at your downtown location!!! Love the big waiting area to diffuse and have snacks and magazines to read. I can't think of one negative comment or even a positive suggestion. My experiences have always been great and I tell everybody about you!!! I'm about to book a double massage with my boyfriend for two hours!! I will be requesting Tim amd Roberta. And merideth is amazing also!
I've been to spas in Santa Fe and California, Virgin Islands and Utah and urban ranks right there with them!!!
First name removed Wilson
Margaret, my massage therapist, is excellent!!
Highly professional services performed in a luxurious serene environment. With showers!
Great conversation while I was getting my hair on my legs rip off. Lol
Service was on time, friendly , and results were great!
The atmosphere sets the perfect tone, and all the staff is very professional. My therapist was Olivia, and she did a wonderful job.
Megan made me as comfortable as possible. One of the least painful brazilians I've had!
Very relaxing
The complementary shower and home looking bathroom
Virginia gives great facials, she is quiet when I'm in the mood to be quiet and she talks when I'm in the mood to talk which is great because I don't always want to be silent the whole time.
Peaceful, Tranquil, excellent service, timely, trained staff
I love the atmosphere
Quality and comfortable
I love when I have a stylist who is creative and knows what would and would not work for me. I love that Lauren had great ideas for my hair and knew exactly what I was trying to do. She took her time and made sure everything was perfect.
Friendly greeting, nice atmosphere. Organized and of course knowledgeable staff.
They were accommodating and professional
Convenient appointment. Therapist addressed my problem areas.
The atmosphere was wonderfully relaxing, the people were friendly and professional, and my skin felt wonderful for days after my treatment.
Very nice and friendly. I had never done anything like this and did not know what to expect.
I like the friendliness and helpfulness of the people who work in the front. I like the ambiance of the spa area and every massage therapist that I have seen has been wonderful.
Calm, relaxing atmosphere with professional techs.
I like the different options/services that you offer as well as the products that you use.
Very professional. Excellent massage.
The care and professionalism I receive consistently from Mahlia. She is the reason I keep coming back!
Quality stylists, friendly staff, nice facility
Extremely relaxing, very soothing, no rushing around and fantastic friendly employees. If I had the money I would come back every single day.
Everytime that I come it's always such a nice experience.
I thought my therapist was fantastic. She was interested in what made me feel the best and delivered it expertly.
Very professional, friendly & clean