Client Testimonials
The ability to schedule appointments online is so great. I also really like Urban Nirvana's hours. Both of these are wonderful customer service features. Thank you!
quick service is great on busy days!
The environment is warm and calm. The employees are polite. And everything is planned and time and made relaxing.
Efficient - calming environment - great therapist in Robbin.
Love the friendly, efficient staff, excellent service; I feel great every minute I'm there.
Both my massage and facial were great. I liked that the esthetician recommended products to me, but when I went to the front counter, the girl was not pushy at all. She explained all the products to me and then let me make my decision. She informed me that all the info would be in my file in case I wanted to come back and get something else.
always on time-very comfortable and relaxing
Nice, clean rooms. Relaxing. Therapists and staff were very friendly.
Very professional and efficient services. I am always treated kindly and with respect from the ladies at the front desk to working with my esthetician Brooke who does a wonderful job!
personal attention
It's always a pleasant experience, everyone is friendly and professional
I loved everything about my massage. Minnie was very professional and knowledgeable. Minnie address all my problem areas, what a great massage. I will be back!KB
Comfortable relaxing environment. Nice staff
Easy to schedule. Personable staff. Calming atmosphere.
Very friendly, professional and efficient staff
I like the relaxing atmosphere and the wonderful people I meet each visit
Friendly staff always does an excellent job.
I love the relaxing atmosphere, the variety of services and the knowledgable staff!
Very professional. Excellent job!!
Wonderful atmosphere, staff and services. I felt so pampered and great.
My appointment was right on time. Everything was clean and fresh. Jennifer Talbot was my technician. It was the best waxing I have ever had. And no redness or burning after. I knew I was in good hands.
The relax room is nice to wait in. Checking out was easy too.
Personal attention. Been coming here for years. Always top quality!
1- Friendly & professional staff
2- Cleanliness of facility and environment
3- Customer satisfaction is a priority
Ease of scheduling.
Everyone was so nice and very professional
Loved the haircut and was happy with the price.
My facial was wonderful!
y'all have good people who are great at cutting hair and waxing.
The staff is always helpful and friendly. The environment is soothing, welcoming, and helps you feel like you are really treating yourself when you get a massage with the relax room and bathroom facilities (as well as the employees demeanor).
Friendly personnel, clean environment and knowledgeable staff.