ServiceMaster Of Alexandria
7551 Fordson Road
Alexandria
VA 22306
United States
  • Phone: (703) 212-7000

Customer Testimonials

Report a concern   November 23, 2015 — Rated 10 out of 10 by M.N.L.N. ServiceMaster Of Alexandria
What do you like about our commercial restoration services?

Very attentive to my needs and concerns.

Report a concern   September 10, 2015 — Rated 10 out of 10 by C.C. ServiceMaster Of Alexandria
What do you like about our commercial restoration services?

Extremely professional, courteous and nonintrusive while working

Report a concern   September 1, 2015 — Rated 10 out of 10 by Theresa Cathell ServiceMaster Of Alexandria
What do you like about our commercial restoration services?

The quick response to my needs.

Report a concern   August 20, 2015 — Rated 10 out of 10 by J. D. Williams ServiceMaster Of Alexandria
What do you like about our commercial restoration services?

Well, let me mention that I have received, excellent, first rate and positive attitudes from every one that I interacted with. I know I will miss some names of your people in your organization, but here goes: First contact was Dianne Anderson, Henry Martinez (job # 47607),
then this current job at 6309 Baltimore Ave your best did great work: Carlos, the project manager, Chris McNutt did extra good work, then Anna and Kingston did the garage ceiling in a very clean and neat and safe way, finally, Ms Maritza Kephart. Everyone was all working as a TEAM to get the job done. I am impressed Thank you ServiceMaster Restore You all do great work. Thanks for being there. JD Williams

Report a concern   August 9, 2015 — Rated 10 out of 10 by M.G. ServiceMaster Of Alexandria
What do you like about our commercial restoration services?

I appreciate how quickly they were able to help remediate the our issues. That is a huge help to us and keeping us on schedule

Report a concern   July 31, 2015 — Rated 10 out of 10 by D.C. ServiceMaster Of Alexandria
What do you like about our commercial restoration services?

Extremely quick response and very efficient.

Report a concern   July 30, 2015 — Rated 10 out of 10 by C.M. ServiceMaster Of Alexandria
What do you like about our commercial restoration services?

Everything

Report a concern   July 10, 2015 — Rated 10 out of 10 by E.F. ServiceMaster Of Alexandria
What do you like about our commercial restoration services?

They went above and beyond of what we could expect from anyone.

Report a concern   June 4, 2015 — Rated 10 out of 10 by L.B. ServiceMaster Of Alexandria
What do you like about our commercial restoration services?

Staff, service and response time

Report a concern   March 31, 2015 — Rated 10 out of 10 by F.P. ServiceMaster Of Alexandria
What do you like about our commercial restoration services?

Prompt & friendly service

Report a concern   March 27, 2015 — Rated 10 out of 10 by P.D. ServiceMaster Of Alexandria
What do you like about our commercial restoration services?

Everyone is has a great deal of knowledge in their field, and are very professional.

Report a concern   March 27, 2015 — Rated 10 out of 10 by J.F. ServiceMaster Of Alexandria
What do you like about our commercial restoration services?

ServiceMaster provided timely, quick, and efficient service. All of the technicians were friendly and knowledgeable.

Report a concern   February 25, 2015 — Rated 10 out of 10 by E.N. ServiceMaster Of Alexandria
What do you like about our commercial restoration services?

very fast and efficiant

Report a concern   January 28, 2015 — Rated 9 out of 10 by D.W. ServiceMaster Of Alexandria
What do you like about our commercial restoration services?

The people on site were very professional and also very honest about which property and equipment was theirs and which was ours. They did a very complete job and were always interested in our feedback as whether were were completely satisfied.

Report a concern   January 26, 2015 — Rated 9 out of 10 by E.C. ServiceMaster Of Alexandria
What do you like about our commercial restoration services?

Quick response

Report a concern   January 19, 2015 — Rated 10 out of 10 by D.M.A. ServiceMaster Of Alexandria
What do you like about our commercial restoration services?

Rapid response, working with insurance

Report a concern   December 30, 2014 — Rated 10 out of 10 by W.T. ServiceMaster Of Alexandria
What do you like about our commercial restoration services?

Your promptness in responding; your professionalism; and your sensitivity to our needs.

Report a concern   December 9, 2014 — Rated 10 out of 10 by T.S. ServiceMaster Of Alexandria
What do you like about our commercial restoration services?

Quick response and thorough work

Report a concern   November 4, 2014 — Rated 9 out of 10 by S.T. ServiceMaster Of Alexandria
What do you like about our commercial restoration services?

Very thorough and customer service friendly.

Report a concern   October 12, 2014 — Rated 10 out of 10 by S.R. ServiceMaster Of Alexandria
What do you like about our commercial restoration services?

He was on time and did a good job. Also appreciated being invoiced instead of paying out of pockets

Report a concern   October 1, 2014 — Rated 10 out of 10 by D.N. ServiceMaster Of Alexandria
What do you like about our commercial restoration services?

Use them a lot and they take good care of us and my clients

Report a concern   October 1, 2014 — Rated 10 out of 10 by C.T. ServiceMaster Of Alexandria
What do you like about our commercial restoration services?

Respond quickly and dependable.

Report a concern   August 28, 2014 — Rated 10 out of 10 by Yolanda Vazquez ServiceMaster Of Alexandria
What do you like about our commercial restoration services?

Professional and knowledgeable

Report a concern   August 21, 2014 — Rated 10 out of 10 by Dale Bannon ServiceMaster Of Alexandria
What do you like about our commercial restoration services?

This ServiceMaster was thorough, timely and remedied the cleanup in time to save our carpet at one of our social service faciliites. You can also trust them to give you an estimate for what is needed and not pressure you for additional/non-essential services. Their customer service center is so easy to work with for scheduling. We called in the afternoon during a very busy season (massive flooding issues in our region) and they came on the same day at the exact time--you cannot get any better than that! The service technicians were also professional and and work with a sense of urgency.

Report a concern   July 31, 2014 — Rated 10 out of 10 by D.S. ServiceMaster Of Alexandria
What do you like about our commercial restoration services?

Good response and good job of clean up.

Report a concern   July 9, 2014 — Rated 10 out of 10 by H.A. ServiceMaster Of Alexandria
What do you like about our commercial restoration services?

Service Master provided a service and allowed my seller to pay with the proceeds from settlement. The guys were very professional.

Report a concern   July 2, 2014 — Rated 10 out of 10 by J.M. ServiceMaster Of Alexandria
What do you like about our commercial restoration services?

response, thoroughness, knowledge and efficiency

Report a concern   June 23, 2014 — Rated 9 out of 10 by E.R. ServiceMaster Of Alexandria
What do you like about our commercial restoration services?

You always have the right equipment to get the job done right the first time.

Report a concern   February 6, 2014 — Rated 10 out of 10 by N.M. ServiceMaster Of Alexandria
What do you like about our commercial restoration services?

TJ, Ronnie and Teclan - the staff who cleaned my brother's apartment. They treated him with respect and enabled him to feel comfortable enough to get rid of a lot of his stuff (junk). He is a hoarder. They were just wonderful!

Report a concern   December 10, 2013 — Rated 10 out of 10 by D.W. ServiceMaster Of Alexandria
What do you like about our commercial restoration services?

The special situation we had at First Christian Church on a Saturday evening in late November, that demanded immediate and professional attention. From the moment I contacted the Alexandria, VA based ServiceMaster team, and spoke with Robert Hoehn, I knew we would get through it. He dispatched an excellent Supervisor to review our situation, and then that supervisor scrambled a professional crew to address our situation. They arrived with all gear and equipment needed and immediately went to work. They were professional, technically proficient with addressing the issues, and worked through the night to fully resolve our serious backup issues. I couldn't have asked for better service or response, and the ServiceMaster team was superior in every category anyone could list. Thanks guys -- an awesome job, we are very grateful and you are now on our contractor special contacts list at the church. Name removed


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