Fleet Feet
1090 W Wood St
Decatur
Illinois 62522
United States
  • Phone: 217-330-9904

Customer Testimonials

Report a concern   July 20, 2019 — Rated 10 out of 10 by Matthew Hullinger Fleet Feet
What do you like about our products and services?

So frustrated and let down by my visit with Amy.

I can’t believe I haven’t come here before.

Thank you again for the amazing service and care. Looking forward to dealing with your shop again.

10 / 10

Report a concern   July 18, 2019 — Rated 10 out of 10 by Chelli Branyan Fleet Feet
What do you like about our products and services?

Absolutely the best customer service around. If they don’t have they order it for you.

Report a concern   July 18, 2019 — Rated 10 out of 10 by A.S. Fleet Feet
What do you like about our products and services?

The knowledgable and personable staff.

Report a concern   July 16, 2019 — Rated 10 out of 10 by E.N. Fleet Feet
What do you like about our products and services?

The customer service is always top notch. They are knowledgeable and personable and I will not shop for my running gear needs anywhere else.

Report a concern   July 15, 2019 — Rated 10 out of 10 by Jackie Lawton Fleet Feet
What do you like about our products and services?

The sales person was very helpful. I found exactly what I was looking for!

Report a concern   July 14, 2019 — Rated 10 out of 10 by C.B. Fleet Feet
What do you like about our products and services?

Always great & knowledgeable while taking the necessary time

Report a concern   July 14, 2019 — Rated 10 out of 10 by Crystal Schaal Fleet Feet
What do you like about our products and services?

Staff was very helpful and knowledgeable. I came into the store for the first time unsure of what I needed to help out with pain I was having in my feet during workout. I left feeling confident that I know have the right shoes to help with my problem

Report a concern   July 12, 2019 — Rated 10 out of 10 by B.G. Fleet Feet
What do you like about our products and services?

The sales girl was very knowledgeable and helpful

Report a concern   July 12, 2019 — Rated 10 out of 10 by M.M. Fleet Feet
What do you like about our products and services?

I had the opportunity to talk with Shawn from Fleet Feet at a Safety Week vendor promotion in my building at work. It was opportune as I was seeing my Orthopedic Dr. the next day for a foot problem. I mentioned I might be in to see him soon. As it turned out, 30+ days later, I was recommended for orthotics for my feet to help with a diagnosis of Tarsal Tunnel in my left foot. So, I made a trip to visit Shawn. He remembered me and helped me to find the right inserts and shoes to help me. His service was exemplary and he reminded me more than once to come back and see him if I had any problems at all. They provide a warranty. That's pretty amazing, especially when you need to spend a few extra dollars to get good shoes and accessories for whatever your need might be. They want to make sure you and your feet do well! I had a wonderful experience. Thank you!!

Report a concern   July 12, 2019 — Rated 10 out of 10 by Peggy Haycraft Fleet Feet
What do you like about our products and services?

Can always count on what I buy to be high quality. The sales people & owners at the Decatur, Il store care about their customers & make you feel welcome the moment you walk in the store.

Report a concern   July 11, 2019 — Rated 10 out of 10 by S.G. Fleet Feet
What do you like about our products and services?

The shoes are the best! I walk 12 miles a day for my job and couldn't do it without my hokas.
The staff is knowledgeable and friendly. They always treat me fantastic. It is always a pleasure to go to fleet feet!
I also love the rewards program

Report a concern   July 10, 2019 — Rated 10 out of 10 by V.S. Fleet Feet
What do you like about our products and services?

Customer service was excellent,,,first time there still getting used to the flip flops hopefully I will have happy feet soon🤗❤️❤️❤️

Report a concern   July 9, 2019 — Rated 10 out of 10 by J.K. Fleet Feet
What do you like about our products and services?

Super friendly and knowledgeable staff

Report a concern   July 9, 2019 — Rated 9 out of 10 by D.K. Fleet Feet
What do you like about our products and services?

The personal service.

Report a concern   July 7, 2019 — Rated 10 out of 10 by Mike Stubblefield Fleet Feet
What do you like about our products and services?

The staff was incredibly knowledgeable and helpful.

Report a concern   July 7, 2019 — Rated 10 out of 10 by R.P. Fleet Feet
What do you like about our products and services?

Products good and service great. Nice people.

Report a concern   July 7, 2019 — Rated 9 out of 10 by T.P. Fleet Feet
What do you like about our products and services?

Awesome place and great people to help find the shoe that fits

Report a concern   July 7, 2019 — Rated 10 out of 10 by V.P. Fleet Feet
What do you like about our products and services?

Personal service was excellent.

Report a concern   July 7, 2019 — Rated 10 out of 10 by L.C. Fleet Feet
What do you like about our products and services?

I love how helpful everyone is at the store. They always guide me toward the right type of shoe for my foot And I love the way my new shoes always feel so comfortable

Report a concern   July 6, 2019 — Rated 10 out of 10 by Joan Durchholz Fleet Feet
What do you like about our products and services?

Very trusting!!!!!! I appreciate their suggestions for what I need. I recommend Feet Fleet especially to patients of our office who have neuropathy.

Report a concern   July 3, 2019 — Rated 10 out of 10 by Denna Williams Fleet Feet
What do you like about our products and services?

High quality shoes and very knowledgeable staff. Always go above and beyond to help me

Report a concern   June 29, 2019 — Rated 10 out of 10 by B.S. Fleet Feet
What do you like about our products and services?

The quality is great and the staff is friendly and helpful!

Report a concern   June 28, 2019 — Rated 10 out of 10 by R.H. Fleet Feet
What do you like about our products and services?

Hoka is the most comfortable sneakers I have ever owned. So good I bought a second pair and will continue to buy them. Fleet feet is a great place to do business with.

Report a concern   June 28, 2019 — Rated 10 out of 10 by Sharon Jones Fleet Feet
What do you like about our products and services?

Very good service and products!!!! Enjoyed my experience!!!

Report a concern   June 28, 2019 — Rated 10 out of 10 by J.K. Fleet Feet
What do you like about our products and services?

I was very impressed with my sales associate. She quickly found shoes that fit me, working with my wide feet and my brace that I always have to wear. She was courteous and attentive. I have been to a rival store in Normal and have not been as pleased. Their shoes really never fit me. My Hokas from Fleet Feet fit like a glove, are attractive, and are a reasonable price. I will be returning in a few days to pick up the 2 pairs I special ordered. Thank you, Fleet Feet!

Report a concern   June 27, 2019 — Rated 10 out of 10 by Jackie Robley Fleet Feet
What do you like about our products and services?

Customer service was top notch!! I appreciated the analysis and Shawn’s knowledge. He was not intimidating and addressed my needs in a professional manner.

Report a concern   June 27, 2019 — Rated 10 out of 10 by Erika Belskamper Fleet Feet
What do you like about our products and services?

Everyone is extremely nice and helpful, when I have no idea what I am looking for!

Report a concern   June 27, 2019 — Rated 10 out of 10 by S.K. Fleet Feet
What do you like about our products and services?

First time I left work without my feet hurting yeah!!!!!
Sales lady. Don’t know her name was wonderful

Report a concern   June 24, 2019 — Rated 10 out of 10 by Jordan Stoune Fleet Feet
What do you like about our products and services?

Service was beyond exceptional. I’ve had trouble finding shoes for 30 years and Shawn was able to set me up with two pair! Plus, he recommended the socks you carry and they are wonderful.

Report a concern   June 23, 2019 — Rated 10 out of 10 by K.T. Fleet Feet
What do you like about our products and services?

I explain my foot issue and they find a shoe to fix it.


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