Fleet Feet
1090 W Wood St
Decatur
Illinois 62522
United States
  • Phone: 217-330-9904

Customer Testimonials

Report a concern   July 12, 2019 — Rated 10 out of 10 by B.G. Fleet Feet
What do you like about our products and services?

The sales girl was very knowledgeable and helpful

Report a concern   July 12, 2019 — Rated 10 out of 10 by M.M. Fleet Feet
What do you like about our products and services?

I had the opportunity to talk with Shawn from Fleet Feet at a Safety Week vendor promotion in my building at work. It was opportune as I was seeing my Orthopedic Dr. the next day for a foot problem. I mentioned I might be in to see him soon. As it turned out, 30+ days later, I was recommended for orthotics for my feet to help with a diagnosis of Tarsal Tunnel in my left foot. So, I made a trip to visit Shawn. He remembered me and helped me to find the right inserts and shoes to help me. His service was exemplary and he reminded me more than once to come back and see him if I had any problems at all. They provide a warranty. That's pretty amazing, especially when you need to spend a few extra dollars to get good shoes and accessories for whatever your need might be. They want to make sure you and your feet do well! I had a wonderful experience. Thank you!!

Report a concern   July 12, 2019 — Rated 10 out of 10 by Peggy Haycraft Fleet Feet
What do you like about our products and services?

Can always count on what I buy to be high quality. The sales people & owners at the Decatur, Il store care about their customers & make you feel welcome the moment you walk in the store.

Report a concern   July 11, 2019 — Rated 10 out of 10 by S.G. Fleet Feet
What do you like about our products and services?

The shoes are the best! I walk 12 miles a day for my job and couldn't do it without my hokas.
The staff is knowledgeable and friendly. They always treat me fantastic. It is always a pleasure to go to fleet feet!
I also love the rewards program

Report a concern   July 10, 2019 — Rated 10 out of 10 by V.S. Fleet Feet
What do you like about our products and services?

Customer service was excellent,,,first time there still getting used to the flip flops hopefully I will have happy feet soon🤗❤️❤️❤️

Report a concern   July 9, 2019 — Rated 10 out of 10 by J.K. Fleet Feet
What do you like about our products and services?

Super friendly and knowledgeable staff

Report a concern   July 9, 2019 — Rated 9 out of 10 by D.K. Fleet Feet
What do you like about our products and services?

The personal service.

Report a concern   July 7, 2019 — Rated 10 out of 10 by Mike Stubblefield Fleet Feet
What do you like about our products and services?

The staff was incredibly knowledgeable and helpful.

Report a concern   July 7, 2019 — Rated 10 out of 10 by R.P. Fleet Feet
What do you like about our products and services?

Products good and service great. Nice people.

Report a concern   July 7, 2019 — Rated 9 out of 10 by T.P. Fleet Feet
What do you like about our products and services?

Awesome place and great people to help find the shoe that fits

Report a concern   July 7, 2019 — Rated 10 out of 10 by V.P. Fleet Feet
What do you like about our products and services?

Personal service was excellent.

Report a concern   July 7, 2019 — Rated 10 out of 10 by L.C. Fleet Feet
What do you like about our products and services?

I love how helpful everyone is at the store. They always guide me toward the right type of shoe for my foot And I love the way my new shoes always feel so comfortable

Report a concern   July 6, 2019 — Rated 10 out of 10 by Joan Durchholz Fleet Feet
What do you like about our products and services?

Very trusting!!!!!! I appreciate their suggestions for what I need. I recommend Feet Fleet especially to patients of our office who have neuropathy.

Report a concern   July 3, 2019 — Rated 10 out of 10 by Denna Williams Fleet Feet
What do you like about our products and services?

High quality shoes and very knowledgeable staff. Always go above and beyond to help me

Report a concern   June 29, 2019 — Rated 10 out of 10 by B.S. Fleet Feet
What do you like about our products and services?

The quality is great and the staff is friendly and helpful!

Report a concern   June 28, 2019 — Rated 10 out of 10 by R.H. Fleet Feet
What do you like about our products and services?

Hoka is the most comfortable sneakers I have ever owned. So good I bought a second pair and will continue to buy them. Fleet feet is a great place to do business with.

Report a concern   June 28, 2019 — Rated 10 out of 10 by Sharon Jones Fleet Feet
What do you like about our products and services?

Very good service and products!!!! Enjoyed my experience!!!

Report a concern   June 28, 2019 — Rated 10 out of 10 by J.K. Fleet Feet
What do you like about our products and services?

I was very impressed with my sales associate. She quickly found shoes that fit me, working with my wide feet and my brace that I always have to wear. She was courteous and attentive. I have been to a rival store in Normal and have not been as pleased. Their shoes really never fit me. My Hokas from Fleet Feet fit like a glove, are attractive, and are a reasonable price. I will be returning in a few days to pick up the 2 pairs I special ordered. Thank you, Fleet Feet!

Report a concern   June 27, 2019 — Rated 10 out of 10 by Jackie Robley Fleet Feet
What do you like about our products and services?

Customer service was top notch!! I appreciated the analysis and Shawn’s knowledge. He was not intimidating and addressed my needs in a professional manner.

Report a concern   June 27, 2019 — Rated 10 out of 10 by Erika Belskamper Fleet Feet
What do you like about our products and services?

Everyone is extremely nice and helpful, when I have no idea what I am looking for!

Report a concern   June 27, 2019 — Rated 10 out of 10 by S.K. Fleet Feet
What do you like about our products and services?

First time I left work without my feet hurting yeah!!!!!
Sales lady. Don’t know her name was wonderful

Report a concern   June 24, 2019 — Rated 10 out of 10 by Jordan Stoune Fleet Feet
What do you like about our products and services?

Service was beyond exceptional. I’ve had trouble finding shoes for 30 years and Shawn was able to set me up with two pair! Plus, he recommended the socks you carry and they are wonderful.

Report a concern   June 23, 2019 — Rated 10 out of 10 by K.T. Fleet Feet
What do you like about our products and services?

I explain my foot issue and they find a shoe to fix it.

Report a concern   June 22, 2019 — Rated 10 out of 10 by N.G. Fleet Feet
What do you like about our products and services?

Products are top level. Our Decatur, IL staff is knowledgeable, courteous and always focused on customer satisfaction. The store promotes and advertises local running and fitness events as well.

Report a concern   June 20, 2019 — Rated 10 out of 10 by Randy & Mary Hartman Fleet Feet
What do you like about our products and services?

Friendly, knowledgeable staff

Report a concern   June 20, 2019 — Rated 10 out of 10 by J.T. Fleet Feet
What do you like about our products and services?

The salesman seemed to be knowledgeable about my issue

Report a concern   June 19, 2019 — Rated 10 out of 10 by Ben Holman Fleet Feet
What do you like about our products and services?

The employees are knowledgeable and friendly. The service is GREAT. They have a good selection of shoes.

Report a concern   June 18, 2019 — Rated 10 out of 10 by C.P. Fleet Feet
What do you like about our products and services?

Great service getting new fitted by a knowledgeable salesman

Report a concern   June 15, 2019 — Rated 9 out of 10 by E.V. Fleet Feet
What do you like about our products and services?

Great service. Very helpful

Report a concern   June 14, 2019 — Rated 10 out of 10 by Robin Campbell Fleet Feet
What do you like about our products and services?

I like the way Amy knew her products & felt confident in that knowledge. I liked the techy way of evaluating your feet & Amy understood how the evaluation affected my daily life.


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