Fleet Feet
1090 W Wood St
Decatur
Illinois 62522
United States
  • Phone: 217-330-9904

Customer Testimonials

Report a concern   October 11, 2017 — Rated 10 out of 10 by K.C. Fleet Feet
What do you like about our products and services?

Suffering from a bad case of plantar fasciitis~ I came in yesterday and met with Amy. She measured my feet, spoke with me about my concerns and then had me walk a bit while she watched. I tried on 4 different pairs of shoes. While they all felt great, I picked out the most comfortable pair. She explained some other options for orthodics and compression socks if the shoes alone aren't enough for relief. Extremely happy with my experience and will return very soon!

Report a concern   October 4, 2017 — Rated 10 out of 10 by M.B.M. Fleet Feet
What do you like about our products and services?

Superior service

Report a concern   September 14, 2017 — Rated 10 out of 10 by R.S. Fleet Feet
What do you like about our products and services?

Big Box stores have customers. Fleet Feet Sports in Decatur has Clients. - You may think that there is not that big of difference, but to me there is. - Big Box stores are happy to take your money - Fleet Feet Sports wants to earn repeat business. The staff at Fleet Feet took time to learn about me, learn about my needs, and listen to my concerns. I found a pair of shoes I never would have found elsewhere because it was a brand I had never heard of before. A few months later I went back and purchased a second pair! Yes I could have found the same shoes possibly cheaper online or at a Big Box store, but why should I when I get treated like a client instead of just an order fulfillment.

Report a concern   September 14, 2017 — Rated 10 out of 10 by H.D. Fleet Feet
What do you like about our products and services?

Great selection and great staff!

Report a concern   September 22, 2017 — Rated 10 out of 10 by D.E. Fleet Feet
What do you like about our products and services?

The associates were very knowledgeable, professional, and nice. The were a variety of running, hiking, and walking shoes. Also, many accessories for all types of issues.

Report a concern   September 20, 2017 — Rated 10 out of 10 by K.J. Fleet Feet
What do you like about our products and services?

Fantastic experience at your store. Heather was SO knowledgable and helpful for my sister. I've already recommended several friends to go to your store. I will certainly be back!

Report a concern   September 16, 2017 — Rated 10 out of 10 by M.B. Fleet Feet
What do you like about our products and services?

Everything. The store, employees, and the customer service is excellent.

Report a concern   September 15, 2017 — Rated 10 out of 10 by J.K.G. Fleet Feet
What do you like about our products and services?

Great service and good product

Report a concern   August 26, 2017 — Rated 10 out of 10 by A.L.L. Fleet Feet
What do you like about our products and services?

Very friendly and knowledgeable staff!!

Report a concern   September 6, 2017 — Rated 10 out of 10 by H.T. Fleet Feet
What do you like about our products and services?

I appreciate that the employees take time to watch you walk first, then pick a shoe to fit you best.

Report a concern   August 27, 2017 — Rated 10 out of 10 by H.D.R. Fleet Feet
What do you like about our products and services?

Great atmosphere and friendly servkce.

Report a concern   September 13, 2017 — Rated 10 out of 10 by J.L. Fleet Feet
What do you like about our products and services?

Everything!! Every pair shoes I have bought from there are great shoes and comfort for my feet!!

Report a concern   September 2, 2017 — Rated 10 out of 10 by C.R. Fleet Feet
What do you like about our products and services?

Your products are amazing.

Report a concern   August 25, 2017 — Rated 10 out of 10 by B.R. Fleet Feet
What do you like about our products and services?

Great service and how everything was explained. Wonderful personal service.

Report a concern   July 17, 2017 — Rated 10 out of 10 by J.A.J.E. Fleet Feet
What do you like about our products and services?

Store colleagues are very helpful, knowledgeable and friendly!

Report a concern   August 2, 2017 — Rated 10 out of 10 by L.M.W. Fleet Feet
What do you like about our products and services?

The customer service was excellent. I was fitted for the perfect shoe.

Report a concern   July 28, 2017 — Rated 10 out of 10 by S.O. Fleet Feet
What do you like about our products and services?

It was old fashioned service with a knowledgeable & friendly staff ..... Shure wasn't Al Bundy who helped me select my shoes !

Report a concern   August 23, 2017 — Rated 10 out of 10 by J.C. Fleet Feet
What do you like about our products and services?

Diane was Very friendly and was great help finding me a pair of comfortable shoes

Report a concern   August 12, 2017 — Rated 10 out of 10 by D.J. Fleet Feet
What do you like about our products and services?

Friendly, helpful staff. Great quality products.

Report a concern   July 31, 2017 — Rated 10 out of 10 by T.T. Fleet Feet
What do you like about our products and services?

I liked the way you honored your products.

Report a concern   July 17, 2017 — Rated 9 out of 10 by A.E.M. Fleet Feet
What do you like about our products and services?

Good products and customer service. Products aren't able to be purchased elsewhere in the area.

Report a concern   August 7, 2017 — Rated 10 out of 10 by E.F. Fleet Feet
What do you like about our products and services?

Excellent staff help.

Report a concern   August 5, 2017 — Rated 10 out of 10 by T.F. Fleet Feet
What do you like about our products and services?

Great knowledgeable staff!!

Report a concern   July 24, 2017 — Rated 10 out of 10 by D.O. Fleet Feet
What do you like about our products and services?

It was very nice to have someone take the time to listen to the issues I was having and was concerned with in buying a new pair of shoes. The young man took the time to bring out several different options and sizes.

Report a concern   July 16, 2017 — Rated 10 out of 10 by A.K. Fleet Feet
What do you like about our products and services?

Personal, knowledgeable, friendly
Service with plenty of inventory to choose from.

Report a concern   July 15, 2017 — Rated 9 out of 10 by B.F. Fleet Feet
What do you like about our products and services?

Well trained staff and high quality products!

Report a concern   July 16, 2017 — Rated 10 out of 10 by B.C. Fleet Feet
What do you like about our products and services?

Very knowledgeable staff. They were friendly and personable.

Report a concern   July 15, 2017 — Rated 10 out of 10 by P.O.C. Fleet Feet
What do you like about our products and services?

Great product knowledge and service from the staff.....thanks

Report a concern   July 1, 2017 — Rated 10 out of 10 by J.O.D. Fleet Feet
What do you like about our products and services?

The gal that helped me appeared to know what she was talking about. She was very helpful

Report a concern   July 14, 2017 — Rated 10 out of 10 by P.O. Fleet Feet
What do you like about our products and services?

I love the selection.....AND, I really enjoy the staff, they are super nice and VERY helpful. Shawn and Heather... great people!! I feel like we are best friends.
Great sport shop!!


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