Fleet Feet
1090 W Wood St
Decatur
Illinois 62522
United States
  • Phone: 217-330-9904

Customer Testimonials

Report a concern   January 10, 2018 — Rated 10 out of 10 by S.K.F. Fleet Feet
What do you like about our products and services?

Great service & good selection of merchandise

Report a concern   January 25, 2018 — Rated 10 out of 10 by Nick Spannaus Fleet Feet
What do you like about our products and services?

Love the store and the fact you get to test drive the shoes pre purchase. only game in town, but they don't make you feel that way.

Report a concern   January 23, 2018 — Rated 10 out of 10 by Sonja Coon Fleet Feet
What do you like about our products and services?

Good quality and I liked that you have someone to help customize the experience to get the right shoe.

Report a concern   January 28, 2018 — Rated 10 out of 10 by B.L. Fleet Feet
What do you like about our products and services?

Great but pricey

Report a concern   January 26, 2018 — Rated 10 out of 10 by T.L. Fleet Feet
What do you like about our products and services?

Just well served by my sales person. She knew her stuff! Was very patient with me, too.

Report a concern   January 23, 2018 — Rated 10 out of 10 by Sandy & Bart Cole Fleet Feet
What do you like about our products and services?

The staff is always friendly and helpful. They really measure your feet to make sure what tennis shoe is right for you. We also bought our bikes next door.

Sandy and Bart Cole

Report a concern   January 26, 2018 — Rated 10 out of 10 by M.P. Fleet Feet
What do you like about our products and services?

The service was above and beyond what you receive in most stores.

Report a concern   January 21, 2018 — Rated 10 out of 10 by Chris and Danielle Seider Fleet Feet
What do you like about our products and services?

We love everything about Fleet Feet! The staff is very knowledgeable about the products they carry and want to get each customer what they need; not the most expensive things in the store. We trust their expertise and judgment regarding all of our running needs.

Report a concern   January 10, 2018 — Rated 10 out of 10 by Michelle Buckner Fleet Feet
What do you like about our products and services?

I highly recommend going to the store. The lady that helped me I think went above and beyond with her service. She was very helpful and answered all my questions. We will be back!!!

Report a concern   December 23, 2017 — Rated 10 out of 10 by G.S.R. Fleet Feet
What do you like about our products and services?

Good friendly service

Report a concern   December 30, 2017 — Rated 10 out of 10 by Kate Schabbing Fleet Feet
What do you like about our products and services?

Very professional and they took the time to find the right shoe for me

Report a concern   December 30, 2017 — Rated 10 out of 10 by T.P. Fleet Feet
What do you like about our products and services?

Great customer service

Report a concern   December 20, 2017 — Rated 10 out of 10 by D.M. Fleet Feet
What do you like about our products and services?

Merchandise is good quality brand name products that are very appropriate for this type of store.
Staff is knowledgeable and pleasantl to work with.

Report a concern   December 17, 2017 — Rated 10 out of 10 by M.C. Fleet Feet
What do you like about our products and services?

Knowledgeable, helpful and friendly

Report a concern   November 10, 2017 — Rated 10 out of 10 by A.S. Fleet Feet
What do you like about our products and services?

Personalized service

Report a concern   November 19, 2017 — Rated 10 out of 10 by C.S. Fleet Feet
What do you like about our products and services?

The shoes fit very well and I love the customer service. The staff is extremely friendly knowledgeable and helpful !

Report a concern   November 15, 2017 — Rated 10 out of 10 by L.I. Fleet Feet
What do you like about our products and services?

Finally...A shoe store that will watch you walk, measure your feet, and actually check to make sure the shoe fits properly. Thank you!

Report a concern   November 9, 2017 — Rated 10 out of 10 by M.G. Fleet Feet
What do you like about our products and services?

Very knowledgeable and helpful employees!

Report a concern   December 1, 2017 — Rated 10 out of 10 by Cody webster Fleet Feet
What do you like about our products and services?

I just bought my first official pair of running shoes about a month ago. I am in love! I had one on one assistance to help me choose what would be the best fit for me. The staff is very knowledgeable about their products and being runners themselves can relate well to the customer. Fleet Feet initially attracted me because of the great community events they host. They have fun ways to promote a local running community. Very impressed! Thank you.

Report a concern   November 11, 2017 — Rated 10 out of 10 by M.K.T. Fleet Feet
What do you like about our products and services?

Good quality products.
Friendly, knowledgeable and fun staff.

Report a concern   October 30, 2017 — Rated 10 out of 10 by K.S. Fleet Feet
What do you like about our products and services?

Customer service with great products!

Report a concern   November 8, 2017 — Rated 10 out of 10 by M.S. Fleet Feet
What do you like about our products and services?

High quality products the staff is very friendly and informative not pushy but suggestive!!

Report a concern   November 4, 2017 — Rated 10 out of 10 by D.M. Fleet Feet
What do you like about our products and services?

Great experience in your store! Never felt rushed. He took his time and helped me with my purchase

Report a concern   October 15, 2017 — Rated 10 out of 10 by M.G. Fleet Feet
What do you like about our products and services?

The person who helped me was very friendly and took the time to make sure I had the shoe I needed and wanted!

Report a concern   October 29, 2017 — Rated 10 out of 10 by J.A.B. Fleet Feet
What do you like about our products and services?

They are the only place in town that sells these running products!!!

Report a concern   October 19, 2017 — Rated 10 out of 10 by W.R. Fleet Feet
What do you like about our products and services?

Amazing customer service! I will definitely return!

Report a concern   October 27, 2017 — Rated 10 out of 10 by J.W. Fleet Feet
What do you like about our products and services?

It's the first time I have been in the store. Very impressed with the neatness of the store and items available. I walk a lot and have been having problems with my left foot. Dr. Graham recommended HOKA shoes as a possible help. Decided to stop by and see what HOKA shoes looked like and check on price. Shawn was very helpful! Bought a pair. Wore them the rest of that day. Even did one of my daily walks which last for an hour plus. No problems. Very comfortable. Very good support!

Report a concern   October 22, 2017 — Rated 10 out of 10 by E.M. Fleet Feet
What do you like about our products and services?

I like the one on one the associate expresses to the customer, asks about what type of walking/running/exercise do you participate in. Happy that if a purchase does not work out that they gladly help you find another product, if product is not available they can order and try to get it within a week or soonest availability.
They are friendly. I have been shopping here for at least 2-3 years. I also like the classes, events that they have had at the store.
Would definitely recommend Fleet Feet!!

Report a concern   October 4, 2017 — Rated 10 out of 10 by M.B.M. Fleet Feet
What do you like about our products and services?

Superior service

Report a concern   October 11, 2017 — Rated 10 out of 10 by K.C. Fleet Feet
What do you like about our products and services?

Suffering from a bad case of plantar fasciitis~ I came in yesterday and met with Amy. She measured my feet, spoke with me about my concerns and then had me walk a bit while she watched. I tried on 4 different pairs of shoes. While they all felt great, I picked out the most comfortable pair. She explained some other options for orthodics and compression socks if the shoes alone aren't enough for relief. Extremely happy with my experience and will return very soon!


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