Fleet Feet
1090 W Wood St
Decatur
Illinois 62522
United States
  • Phone: 217-330-9904

Customer Testimonials

Report a concern   April 19, 2021 — Rated 10 out of 10 by M.L. Fleet Feet
What do you like about our products and services?

Friendly, knowledgeable staff and great selection that you wouldn't get at a large department store.

Report a concern   April 18, 2021 — Rated 10 out of 10 by L.D. Fleet Feet
What do you like about our products and services?

Had great help finding the right fit and proper shoe needed for the way I walk.

Report a concern   April 18, 2021 — Rated 10 out of 10 by Jamie Cross Fleet Feet
What do you like about our products and services?

Sean was so helpful! He provided amazing knowledge. Got me a pair of shoes that worked to help my ankle issues!

Report a concern   April 17, 2021 — Rated 10 out of 10 by M.H. Fleet Feet
What do you like about our products and services?

Personalized service

Report a concern   April 15, 2021 — Rated 10 out of 10 by Linda White Fleet Feet
What do you like about our products and services?

My feet feel so good. Well worth the trip to you shop

Report a concern   April 13, 2021 — Rated 10 out of 10 by N.B. Fleet Feet
What do you like about our products and services?

The staff was super friendly and very knowledgeable about their shoes. I had a wonderful experience!

Report a concern   April 10, 2021 — Rated 10 out of 10 by J.B. Fleet Feet
What do you like about our products and services?

It was all good, except Kyle couldn't come out to see me. 🤓

Report a concern   April 9, 2021 — Rated 10 out of 10 by Randy Raley Fleet Feet
What do you like about our products and services?

Everything

Report a concern   April 8, 2021 — Rated 10 out of 10 by A.K. Fleet Feet
What do you like about our products and services?

Friendly, knowledgeable, easy to talk to, clean store

Report a concern   April 8, 2021 — Rated 10 out of 10 by bridget ploessl Fleet Feet
What do you like about our products and services?

I like the helpful customer service and quality products, and I'm very grateful they are starting to keep wide sizes in stock!

Report a concern   April 7, 2021 — Rated 10 out of 10 by Emma Snearly Fleet Feet
What do you like about our products and services?

Super easy to be fitted, super knowledgeable staff, good experience!

Report a concern   April 7, 2021 — Rated 10 out of 10 by B.H. Fleet Feet
What do you like about our products and services?

The attention that was paid to finding the right fit for me...

Report a concern   April 7, 2021 — Rated 10 out of 10 by Kenny puckett Fleet Feet
What do you like about our products and services?

Their products really helped my feet.

Report a concern   April 5, 2021 — Rated 10 out of 10 by P.H. Fleet Feet
What do you like about our products and services?

The only place in town to buy Hoka's... Good shoe, great service at our local store (Decatur),

Report a concern   April 5, 2021 — Rated 10 out of 10 by J.S. Fleet Feet
What do you like about our products and services?

Very knowledgeable staff, plus great tools to help me find just the right running shoe.

Report a concern   April 4, 2021 — Rated 10 out of 10 by W.P. Fleet Feet
What do you like about our products and services?

Staff was very knowledgeable about products and what I was experiencing with plantar fasciitis. Shared tips to help while at home and of course had great customer service. Love the store and will be back.

Report a concern   April 3, 2021 — Rated 10 out of 10 by Melissa Thomas Fleet Feet
What do you like about our products and services?

The person that helped us was very knowledgeable and friendly. My 13 year old daughter has started her first year of track. She also has a disorder that causes hyper flexibility and extreme instability in her joints. He was very patient and explained every step.

Report a concern   April 3, 2021 — Rated 10 out of 10 by C.P. Fleet Feet
What do you like about our products and services?

The gentleman that helped me find the right shoes was very nice and knowledgeable

Report a concern   April 2, 2021 — Rated 10 out of 10 by D.R. Fleet Feet
What do you like about our products and services?

Good customer service and products

Report a concern   April 1, 2021 — Rated 10 out of 10 by Patricia Oldham Fleet Feet
What do you like about our products and services?

Great service and they know your name when you stop by!

Report a concern   March 31, 2021 — Rated 10 out of 10 by M.D. Fleet Feet
What do you like about our products and services?

Excellent quality of products.
Service is great. Attentive but not hovering.
Friendly and helpful who provide honest opinions when asked.
Do not provide my name publicly.

Report a concern   March 29, 2021 — Rated 9 out of 10 by T.K. Fleet Feet
What do you like about our products and services?

Great service!

Report a concern   March 29, 2021 — Rated 10 out of 10 by Cathy Cox Fleet Feet
What do you like about our products and services?

The service was amazing. I spoke with two associates and both were very knowledgeable of what I needed. The environment is professional and would/have recommended to friends.

Report a concern   March 29, 2021 — Rated 10 out of 10 by S.K. Fleet Feet
What do you like about our products and services?

Custom fitted
Personal very knowledgeable and friendly s d helpful

Report a concern   March 27, 2021 — Rated 10 out of 10 by K.M. Fleet Feet
What do you like about our products and services?

Very knowledgeable! I like the scanning option.

Report a concern   March 27, 2021 — Rated 10 out of 10 by J.G. Fleet Feet
What do you like about our products and services?

I am dealing with sciatic issues and called and spoke with a gentleman over the phone who was knowledgeable in different ways to help in regards to footwear. Amy was very informative and helpful and explained my foot scan. She choose styles of footwear that was appropriate for me. I ended up purchasing, my first ever purchase at Fleet Feet, a pair of shoes the next day. I will certainly be a returning customer!!!!

Thanks,
Name removed

Report a concern   March 26, 2021 — Rated 10 out of 10 by Steve and Sue Phillips Fleet Feet
What do you like about our products and services?

My new Brooks shoes feel wonderful!

Report a concern   March 24, 2021 — Rated 10 out of 10 by T.L. Fleet Feet
What do you like about our products and services?

The associate who helped me was very helpful and pleasant. She was also knowledgable about what running shoes were likely a good match for my particular running issues.

This was the first time I had been to Fleet Feet. It won't be the last.

Report a concern   March 24, 2021 — Rated 10 out of 10 by Angela & Patrick Corrigan Fleet Feet
What do you like about our products and services?

Staff are knowledgeable and friendly, offer options that suit my body and needs, and know my historical purchases. I had been having pain in my big toes and a scan and convo with staff showed that I was having arch and pronation issues. When addressed, the pain subsided. Back to running pain free and grateful for the solutions.

Report a concern   March 22, 2021 — Rated 10 out of 10 by T.G. Fleet Feet
What do you like about our products and services?

Staff is very knowledgeable!


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