- Phone: 217-330-9904
Customer Testimonials
I went in to Fleet Feet looking for a sandal that would help with Plantar Fascistic. Heather was very understanding of my problem and helpful in helping me pick out the correct shoe for the problem. I purchased Oo fos. She is also going to notify me when other colors come in. Great first time experience in the store. I was telling a friend and she would also like to check out the selection at the store in the near future.
I called & my question was answered very well. I showed up at the store, greeted warmly & I was helped in a timely fashion. I have just had knee surgery, so I was not really up for shopping much & they made the process easy. Jennifer was friendly, helpful & brought the shoes out to me of just what I needed. The sizing & scanning was painfree! And I would totally recommend this store to anyone.
Excellent personalized customer service! Will return.
The Oofos is the first shoe I have had that gives such overall comfort with an arch support. I have neuromas in my feet and most all shoes really hurt my feet, but Oofos so far do not. My foot doctor also recomends them
Outstanding collection of high quality shoes and expert fitting advice.
Knowledgeable staff, good service, and good products.
Hannah did an excellent job from start to finish helping me get properly fitted for new running shoes. She figured out what size and style or brand would be best. She also suggested inserts that are a great help. We tried different shoes until we found the best fit. I appreciated the time she spent helping me find the best fit.
Comfortable shoes. The help was friendly and helpful
Good materials great salesperson
Friendly staff, good product selection, easy return policy with fleet feet, local small business.
The staff is always very friendly and knowledgeable. I love the Hokas and Oofos!
Great service leads to products available which fit individual needs.
Excellent products and amazing Customer Service
The person that waited on us was very knowledgeable and helpful. We had multiple options to choose from and she helped us narrow it down to the best products for us.
Personal, patient fitting is not something we get anywhere else
Helpful salesperson. Always feel welcome
Customer service is amazing. Loving my new Hokas! Thanks Fleet Feet!
the time devoted to personal satisfaction and shoes that make my feet happy
Shawn was wonderful working with my husband and me!
Love the products and customer service!
Outstanding Customer service, friendly, helpful, knowledgeable
Very helpful finding shoes and willing to work with my kids too.
The product selection was great and the service was outstanding. I highly recommend Fleet Feet in Decatur, Illinois.
Amy treated me so kindly making sure my shoes based on my foot scan fit perfectly. Other workers helped entertain my kids which they did not have to. Everyone so kind it was great experience I will recommend anyone that can benefit to your store.
It was interesting to see the technology of the foot.
The foot scan and pressure scan were great. The sales person was very informative.
The folks that waited n us were very knowledgable and listened to us. They then made recommendations without pressuring us in any way! will now be my go to store for anything athletic!
The personal service
Super knowledgeable and friendly staff!
The selection