Fleet Feet
1090 W Wood St
Decatur
Illinois 62522
United States
  • Phone: 217-330-9904

Customer Testimonials

Report a concern   December 3, 2020 — Rated 10 out of 10 by R.N. Fleet Feet
What do you like about our products and services?

Hannah was such a positive person who was extremely knowledgeable! I love my new shoes!

Report a concern   December 3, 2020 — Rated 10 out of 10 by Brittney Padgett Fleet Feet
What do you like about our products and services?

Great quality, friendly staff, and lots of variety.

Report a concern   December 3, 2020 — Rated 10 out of 10 by H.G. Fleet Feet
What do you like about our products and services?

The customer service was excellent. I was listened to and they spent time with me to find a shoe that worked best for what I needed. The footwear and other products they carry are well priced & I love shopping local. Thank you.

Report a concern   December 2, 2020 — Rated 10 out of 10 by L.C. Fleet Feet
What do you like about our products and services?

The staff is personable, knowledgeable and helpful. You're treated not just as a customer, but as a friend. If they don't have the product I want, they are willing to research and find it. Very accommodating with returns/exchanges.
It's always a pleasant, and usually expensive, experience when I step into the store! lol

Report a concern   December 2, 2020 — Rated 10 out of 10 by K.B. Fleet Feet
What do you like about our products and services?

The sales person was very attentive to what my needs were in buying a new tennis shoe. He didn’t try to sell me something I didn’t want. Very good experience at Fleet Feet!!

Report a concern   December 1, 2020 — Rated 10 out of 10 by S.S. Fleet Feet
What do you like about our products and services?

One on one personal help. Staff was very helpful and friendly.

Report a concern   November 30, 2020 — Rated 10 out of 10 by lori griffy Fleet Feet
What do you like about our products and services?

Knowledgeable and super friendly staff.
Great products sold locally.
Running programs for all runners.

Report a concern   November 29, 2020 — Rated 10 out of 10 by Mike Machlan Fleet Feet
What do you like about our products and services?

Very helpful and very good service

Report a concern   November 29, 2020 — Rated 10 out of 10 by G.L. Fleet Feet
What do you like about our products and services?

Knowledgeable and friendly associates.

Report a concern   November 28, 2020 — Rated 10 out of 10 by John Reidy Fleet Feet
What do you like about our products and services?

Having a running store invested in our community in Decatur is great. I won’t buy running shoes without trying them on, and I always get excellent, friendly, and patient assistance from the staff.

Report a concern   November 27, 2020 — Rated 10 out of 10 by Michelle Tucker Fleet Feet
What do you like about our products and services?

A: You carry a women’s size 12! Most businesses do not.
B: You had the product I was looking for.
C: I was custom fit with arch insoles.
D: Kind, knowledgeable and helpful staff!

Report a concern   November 26, 2020 — Rated 10 out of 10 by N.B. Fleet Feet
What do you like about our products and services?

Service

Report a concern   November 24, 2020 — Rated 10 out of 10 by G.R. Fleet Feet
What do you like about our products and services?

Friendly staff and quality merchandise.

Report a concern   November 23, 2020 — Rated 10 out of 10 by Mavis Bradford Fleet Feet
What do you like about our products and services?

Excellent customer service at Fleet Feet is why I don't shop for shoes online. The employees are all very knowledgeable about feet, shoes, and the activities specific to each customer. You won't get that online!

Report a concern   November 23, 2020 — Rated 10 out of 10 by Mandy Alavazarez Fleet Feet
What do you like about our products and services?

Great service! We drove from Auburn, Il and we will definitely be back!!!

Report a concern   November 22, 2020 — Rated 10 out of 10 by S.S. Fleet Feet
What do you like about our products and services?

The associate that sold me the shoes was very knowledgeable and helpful!

Report a concern   November 21, 2020 — Rated 10 out of 10 by Elisabeth Phillips Fleet Feet
What do you like about our products and services?

The service is always friendly. Everyone is quite knowledgeable.

Report a concern   November 15, 2020 — Rated 10 out of 10 by Brandon Simmons Fleet Feet
What do you like about our products and services?

Fleet Feet Decatur has always been a great store. From product offerings, to customer service, to staff knowledge they are second to none.

Report a concern   November 14, 2020 — Rated 10 out of 10 by Teresa kinders Fleet Feet
What do you like about our products and services?

The associate who worked with me was very knowledgeable and friendly. I appreciated the time spent making sure I was happy and comfortable with my purchase.

Report a concern   November 14, 2020 — Rated 10 out of 10 by J.M. Fleet Feet
What do you like about our products and services?

I appreciate the service and product

Report a concern   November 11, 2020 — Rated 10 out of 10 by D.S. Fleet Feet
What do you like about our products and services?

That the shoes are fit to my foot

Report a concern   November 11, 2020 — Rated 10 out of 10 by D.H. Fleet Feet
What do you like about our products and services?

Knowledgeable and friendly staff. Good products. Trained staff and equipment to help get the best and correct shoes for the individual.

Report a concern   November 10, 2020 — Rated 10 out of 10 by C.B. Fleet Feet
What do you like about our products and services?

Jan was very helpful and patient since I tried on about 45 pairs of shoes! Ha! The owner, Tyler, was great as well. I will be back!

Report a concern   November 9, 2020 — Rated 10 out of 10 by Millie Walsh Fleet Feet
What do you like about our products and services?

The owners and employees are always so helpful. They help me find exactly what I need, and all of their products are top quality.

Report a concern   November 2, 2020 — Rated 10 out of 10 by Amy Chiligiris Fleet Feet
What do you like about our products and services?

I love the staff and the personal attention to my fitness journey right now. I am just getting back into fitness. They found some great shoes for me and encouraged me to do their winter training clinic.

Report a concern   November 1, 2020 — Rated 10 out of 10 by M.R. Fleet Feet
What do you like about our products and services?

The staff is friendly and always very helpful.

Report a concern   October 26, 2020 — Rated 10 out of 10 by Chelsea Mikalik Fleet Feet
What do you like about our products and services?

The staff was great! Very helpful & insightful.

Report a concern   October 24, 2020 — Rated 10 out of 10 by N.C. Fleet Feet
What do you like about our products and services?

Wonderful knowledgeable people!

Report a concern   October 24, 2020 — Rated 10 out of 10 by Candi Allen Fleet Feet
What do you like about our products and services?

Service was great! The woman that helped me was very knowledgeable of the shoes. She was as patient while I tried on several pair. Wasnt not pushy. I've always had great service here!

Report a concern   October 18, 2020 — Rated 10 out of 10 by C.T. Fleet Feet
What do you like about our products and services?

Kind staff who were helpful and willing to answer questions and offering advice.


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