- Phone: 217-330-9904
Customer Testimonials
Great quality, friendly staff, and lots of variety.
The customer service was excellent. I was listened to and they spent time with me to find a shoe that worked best for what I needed. The footwear and other products they carry are well priced & I love shopping local. Thank you.
The staff is personable, knowledgeable and helpful. You're treated not just as a customer, but as a friend. If they don't have the product I want, they are willing to research and find it. Very accommodating with returns/exchanges.
It's always a pleasant, and usually expensive, experience when I step into the store! lol
The sales person was very attentive to what my needs were in buying a new tennis shoe. He didn’t try to sell me something I didn’t want. Very good experience at Fleet Feet!!
One on one personal help. Staff was very helpful and friendly.
Knowledgeable and super friendly staff.
Great products sold locally.
Running programs for all runners.
Very helpful and very good service
Knowledgeable and friendly associates.
Having a running store invested in our community in Decatur is great. I won’t buy running shoes without trying them on, and I always get excellent, friendly, and patient assistance from the staff.
A: You carry a women’s size 12! Most businesses do not.
B: You had the product I was looking for.
C: I was custom fit with arch insoles.
D: Kind, knowledgeable and helpful staff!
Service
Friendly staff and quality merchandise.
Excellent customer service at Fleet Feet is why I don't shop for shoes online. The employees are all very knowledgeable about feet, shoes, and the activities specific to each customer. You won't get that online!
Great service! We drove from Auburn, Il and we will definitely be back!!!
The associate that sold me the shoes was very knowledgeable and helpful!
The service is always friendly. Everyone is quite knowledgeable.
Fleet Feet Decatur has always been a great store. From product offerings, to customer service, to staff knowledge they are second to none.
The associate who worked with me was very knowledgeable and friendly. I appreciated the time spent making sure I was happy and comfortable with my purchase.
I appreciate the service and product
That the shoes are fit to my foot
Knowledgeable and friendly staff. Good products. Trained staff and equipment to help get the best and correct shoes for the individual.
Jan was very helpful and patient since I tried on about 45 pairs of shoes! Ha! The owner, Tyler, was great as well. I will be back!
The owners and employees are always so helpful. They help me find exactly what I need, and all of their products are top quality.
I love the staff and the personal attention to my fitness journey right now. I am just getting back into fitness. They found some great shoes for me and encouraged me to do their winter training clinic.
The staff is friendly and always very helpful.
The staff was great! Very helpful & insightful.
Wonderful knowledgeable people!
Service was great! The woman that helped me was very knowledgeable of the shoes. She was as patient while I tried on several pair. Wasnt not pushy. I've always had great service here!
Kind staff who were helpful and willing to answer questions and offering advice.
Hannah was such a positive person who was extremely knowledgeable! I love my new shoes!