Patient Testimonials
The nurse was clear, and very professional.
Doctor was very professional and personable.
Did not drag students in with my appointment which I find very unusual and distracting with other Baptist appointments. Have NEVER encountered this until I moved to FL this year.
It surprised me early on here, especially since I’m not a charity patient AND I was not asked in advance if it was acceptable. Seems rather inappropriate to assume it’s ok.
X
Easy scheduling and pre/in person check-in. Friendly team if caregivers.
Kind, patient, knowledgable and oh so very professional! I trust I’m getting the best advice and treatment possible. Dr.
Hasting’s and Bailey are 10’s in my book.
Friendly at the main desk, nurses and doctors were prompt, kind, knowledgeable and did not keep me waiting long.
Very impressed with Chris (Dr. Kaplan's associate)
Well organized check in, practical and professional advice from Doctor who listened to my questions.
prompt curtious service. expert care
I like the staff and my doctor.
Great staff! Very professional and friendly
Efficient, friendly staff- most of them.
Great experiences and results w/ Dr. Kevin Kaplan although he is leaving. I will be following him. Dr. Yorio has been my doc for 8 years +. Only good things to say about him. Rare to have a doc who truly cares about patients and their issues. He listens !! Dr. Pujadas is a first class doc and gentleman. PA's, staff and assistants are respectful and helpful.. Thank you all.
Established patient.
Most Doctors Are Excellent To Talk To Discuss Your Health Issues & Dr Perry Is Exceptionally Good.
Everyone is very professional and helpful!
Everyone that works there.
JOI staff is always welcoming and very professional. I saw Tanner and he was knowledgeable and explained several treatment options. I highly recommend Tanner.
The time, the clarity of details the honesty reply for option. The care attention given to my 88 year old mother.
Compassionate caring doctors
Excellent front desk service. Almost no waiting around. Great physical therapists!
Friendly staff, Dr Young has a good bedside manner and trusting knowledge of his trade.
When walking into the receptionist desk, I felt very welcome. The receptionist I spoke with was friendly, welcoming, and very knowledgeable and professional.
Now getting to the back waiting for the Doctor. The first person I met was the Medical Technician. She showed me friendly, concern, and very knowledgeable and professional. Next I met with the imaging technician. He made me feel very welcome. He was very respectful, professional and knowledgeable of what his job description was. Now induction to my orthopedic doctor. Dr. Crenshaw, was awesome. This is a professional and knowledgeable doctor. Thank you all at Jacksonville Orthopedic Institute. Your the best
He is very kind and reassuring. He gave full detail on what he was going to do during my procedure. He was very conscious of my discomfort and fear.
On time, friendly and professional.
Courteous personnel , minimum waiting time, the physician very informative pleasant and explaining about my problem!
Fast.. professional and quality of doctors and staff.
Everyone there is always courteous and on point.
Punctuality and professionalism of the doctor to the staff.

Location, doctors, entire support stake, proximity to OT and PT providers.