Patient Testimonials
Great communication & surgery preparation
How nice everyone was and how I explain what I have to have done to my shoulder. And he made me feel very comfortable with the prospects of the surgery.
Doctors are knowledgeable and efficient. Office staff is very friendly
Very professional and friendly
I arrived early for my appointment. I was taken in early to the doctor's examination room, and I saw the doctor before I expected to see him. He was kind, professional, competent, respectful, seriously interested in my welfare, and sympathetic. He was not hurried but gave me as much time as I needed to ask all the questions I needed to ask. I am impressed.
Caring, listens and on time
on time, physician listened, office staff personable
Doctor was knowledgeable and excellent personality!
Very efficient, no long waiting times, nice nurses and doctor.
Professional, kind and courteous
Fast from to back was very nice
Quick service
Excellent customer service
Very professional staff
Very professional, polite and fast service. The doctors & staff are wonderful. Been a very long time patient.
I am so grateful to Dr . Lance Last name removed for diagnosing the cause of my hip pain & remedying it so effectively.
Thanks,
Name removed
The doctor was very informative and I felt all my questions were answered.
The best doctors. They explain everything to you.
Checking in as a first time patient was quick and easy. Wait time was very reasonable. The nurses and staff were very friendly. Dr Kaplan listened to my issue and the attention he gave me was very good. Great experience!
Professional and very efficient. Plus very patient friendly
Doctors are very professional
Timely appointments, staff always very friendly. Dr Smith explains each treatment.
It is rare to find consistency in medical organizations. They usually do a good job once or twice but end up being a disappointment. JOI is the opposite. I have been going there a few years now and it is consistently excellent. The staff is “always“ friendly and caring. I have received care from two doctors and I couldn’t be more impressed. They actually take the time to listen, and they make you feel comfortable and confident with their care. They never disappoint.
Professionalism
Efficient and direct care. Doctors are top notch.
Friendly staff
The Dr. I had an appointment with was knowledgeable, attentive, and took the time to listen to what I had to say and was worried about
Friendly staff. Prompt.
Everyone was so professional and friendly at same time.
The first thing that struck me was that the whole process of the appointment was very efficient. I was seen right around my scheduled time, didn’t wait long, and was only there for a total of an hour. PA John Tierty and his nurse were very helpful, reassuring, and professional. I felt seen and heard and I was very satisfied with the solutions provided to me and for the clear and easy to understand explanation of my latest imaging results. I came in very anxious and left feeling extremely reassured. I now know I am in good hands and am looking forward to starting PT downstairs later this week. Thank you, JOI San Marco!
Consult with Dr Kaplan