Guest Testimonials
Everything! The team knows my dog well, they are all warm, friendly and caring people!
The employees seem to really like our doggies! And the staff is very friendly and accommodating. We hope Camp BowWow will recover quickly and have a more profitable year in 2021!
Excellent service, staff and care for my dog.
They get to know my pup and take care of him like he’s one of their own. And he always comes home exhausted!
We love Camp Bow Wow! Our Bella is always so excited to go to camp and we know that she will be well cared for at camp.
love to see her on the camera, that is the best thing
i like she is also supervised and surrounded by her little fellow campers that one day hopefully she can warm up to
The people are great! My puppy is happy:)
Everything!
Awesome place for my girl Molly!
Excellent customer service. Staff know my dog’s name and preferences; they look forward seeing him and are excited when he arrives. They take photos on his birthday and remind us about upcoming expiration dates of vaccines.
Even though they work with dozens of other dogs, they always make me feel as if my dogs are the only ones there. Love that special one on one service
Staff extremely friendly and very welcoming to my dog.
The staff is great, pickup and drop off are a breeze. My puppy loves it!
The staff are very friendly and really like my dog. I have been using the boarding nearly every weekend since October due to lots of traveling.
The main issue I have had is with the trimming of my dog's nails. There were two visits when her nails were not trimmed. The first time, the gentleman took her back and did them nicely after he noticed also that they weren't trimmed at all when I picked her up. The second time, the girl who checked her in noted on the sheet that I wanted a nail trim, but that same girl checked me out when I picked her up and said she didn't see where a nail trim was noted (I told her she was the one who checked me in). So she said they'd do it on her next stay - I don't think a note was in the system about that needing to be done and I requested that it be free due to it being overlooked again.
This last visit I was told that not all her nails could be done because of the quick in her nails, however, she'd been getting regular nail trims about every 2-3 weeks because her nails were initially very long back in October. Some of her nails are now longer than others. I've gotten the feeling that some of those who trim nails may not be as good at it as others.
One person who checked me out thought I had to give a tip in cash to the person who did the nail trim, so I explained to her about being able to leave a tip on the checkout.
Besides the nail issues, I'm happy with the visit.
Everytime is great, this time was made even better by receiving pictures of their enrichment!
We love bringing Finn here. He has a great time with the other dogs and gets all the social time he could ever want.
Charlie loves it here! If we even say the name, Camp Bow Wow, he gets excited and looks happy. Great team at the camp.
Friendly staff. My dog loves her time there. I really like the cameras and being able to check on her.
Gabe loves to come there any day!
that you are interactive with the dogs
Friendly, kind and helpful staff!
Love camp bow wow, every time has been a great experience and while definitely recommend.
The staff and facility are great. Our dog feels at home when she visits.
Everyone I met was very friendly and helpful and seemed to care about the dogs. Great experience overall.
Personal attention to our dog! Everyone knows him by name!!
Everyone is so friendly and our dog, Ryder LOVES going to camp. He's had to take a few weeks off until he has his neutering surgery, but he will be back soon.
Logan, the trainer in Concord is AMAZING. He is very helpful and we see improvements each week as he works with Ryder.
Hours of operations is convenient, daily rate for daycare is affordable, and the facility is nice.
I like that you have enhanced services available and the staff is very friendly. And I love the Christmas photo !
The availabiity, the location, the business time, the other services they offer.
The counselors always take good care of Denali.