We really appreciated our sales person, Yorkshire Dave. He was friendly and didn't show us a bunch of trailers that wouldnt fit our needs. The finance manager was also very helpful. The one great disappointment were the things that needed repairing when we signed the purchase agreement and the things we noted in the walk thru before we finished signing everything. The large shades were never repaired or adjusted to go up and down, and the rubber gasket on the outside front was not repaired. We have NOT been able to get the shades up on either large window, which is one of the reasons we liked the unit - the large windows.
Jared is a great asset for your team!! Even meeting under erroneous circumstances; he made things right and stayed in touch with us through the whole process. Being new to RV life; we were apprehensive about making such a large purchase with our proceeds from selling our home of 27 years. Jared was receptive to our concerns and sought answers to all of our questions.He was transparent and honest with us from the start which calmed our anxiety and we purcjhhĥuuihased
I appreciated Jared Jirau’s excellent customer service from initial scheduling of my visit and demo of unit; through the purchase agreement; to addressing all punch list items; and the thoroughness of the final 2-hour training session provided by Ryan prior to taking the RV.
They are very willing to do what ever they can to get you into an rv. Very friendly and out going personal on there staff. It was a little over welming but they were very patient and willing to stay with you until you felt comfortable.