Customer Testimonials

I really appreciate Mike & Donna professionalism & focus on every detail and making sure our removal of the Bio-hazard remains & the restoration of our house was completed correctly & in a timely fashion !!

Mike keep us abreast on all details, which was especially apreciated in thatb we were out of state

Great JOB !!!

quick and thorough

Quick response, knowledgable staff

Your prompt response and daily monitoring through a holiday weekend was much appreciated! It was a pleasure working with Michael and his team - from my initial phone call through to completion. I would not hesitate to recommend ServiceMaster of Newark to family, friends and others needing their services.

They were able to work and not inconvenience me. I especially like how friendly there were which made me feel comfortable.

I would HIGHLY recommend ServiceMaster of Newark. Although, my first experience with ServiceMaster of Brandywine was horrible. My insurance company contacted the Brandywine branch soon after our home caught on fire. I received a phone call from ServiceMaster of Brandywine later that evening. The next morning “Big John” and his assistant came and placed air scrubbers in my home. The air scrubbers sat in my home for over a week! No one came to clean. The lack of communication, poor professionalism, and unacceptable work habits should not be tolerated. I made multiple attempts to reach “Big John”. Finally, my adjuster was successful in contacting the Brandywine branch. He was told “someone” should be onsite working. No one came to work, clean, or remove items. No one showed up. Eight days later, my adjuster contacted ServiceMaster of Newark. I must say, we were extremely apprehensive. Later that afternoon, I received a phone call from Mike Miles. I was advised by Mike that he had already spoken to the contractor and my adjuster. Mike scheduled a meeting at the home to do an assessment and provide a plan. Immediately, my concerns were put to ease. Within 3 days, my house was empty! A few days later cleaning was completed and our home was ready for the contractors. Mike provided me with updates every 48hrs! ServiceMaster of Newark should be the only branch State Farm should refer their clients to. I would also like to recognize and express my gratitude to a few of the ServiceMaster of Newark’s employees: Brandon, Kevin Knotts, Ahab Zobani, Silvia Perez, Jake Anderson and Dan Johnson. These individuals were professional, prompt, dedicated, and expressed pride in their jobs. Many thanks to the ServiceMaster of Newark! Mike Miles and his team are phenomenal!

prompt response and ease of doing business. second to none.

quick service
thoroughly explained process
given choices
work done as promised
professional, clean, polite workers

It was a pleasure to have the compassionate help that Service Master provided. They made me feel very cared for during a time of great stress. The staff and the work completed were top notch.

quick and easy

We haven't gotten most of our stuff back yet, but our initial meeting with your team was very pleasant. Everyone was sympathetic to our situation, and very friendly. I had zero expectations going in (I've never experienced a fire) and your team went above and beyond any expectations I could have had.

We had a great experience with ServiceMaster of Newark! They had an incredibly quick response time, the staff was knowledgeable and thorough. They made sure that the job was done correctly and in a timely manner. Thanks for doing a great job!

They know how to handle the problem with expertise and on time while being professional.

The response was quick and professional. The clean-up was done in a speedy manner.

The team (Ahab and Sylvia) worked very diligently to ensure everything was clean. They were very neat, and tried their best to do the excellent job they did.

I like the way Mike handles things himself instead of passing you off to someone else.

I like the service that you do and I highly recommend your serviceto others.

The professionalism of the staff and kindness and thoroughness

quick, thorough. Knew the insurance process and were helpful to me in working out a terrible situation where we had just finished a renovation and had a leak from another unit mess it all up.

Everyone has made this process extremely easy and stress-free. I also felt that I could trust that everything was being handled with care and professionalism.

All restoration work was done well with those doing the restoration being very courteous and knowledgeable. People were here when they said they would be!!!

you are pefect on everithing. fast, clean, perfect job

Professionalism, prompt response time, very knowledgeable, work completed to my satisfaction. Thanks Mike and the guys!

Mike was extremely knowledgeable and very friendly! He was very helpful.

The company thorough