- Phone: (301) 333-0400
Customer Testimonials
They came on time and explain the whole process
Friendly, professional and effective.
The they work putting things in other also they’re on time
#1. We have had previously had their work on several occasions.
#2. My experience has been from the young and older, is that they are very
courteous and respectable.
#3. It appears to me that they are willing to do their assigned work.
The work is good just a little
Slow.
The staff was professional and courteous. They talked me through the process and thoroughly explained everything.
professional staff and get the work done in a timely matter
The fact that items are boxed by packers.
The request was made during a very busy period (February 2015), ServiceMaster was the first to respond. (The average wait time during this busy period was indicated as being between 2 to 4 days.) The team arrived at the time indicated and quickly went to work to move furniture to place the exhaust fans appropriately were needed.
I liked the efficiency. The quickness in drying my home.
Good service
Professional and completed in a timely manner. Equipment also functioned properly.
West & his team were knowledgable, professional and had great customer service skills!
You were thorough, and your technicians were courteous and prompt. Keep up the tremendous work.
Name removed
Very responsive to questions by client when workers were on site.
Please do NOT share my name.
Professional
During my time of tragedy I really appreaciate how ServiceMaster came in quickly and started the cleaning process of my home. I felt like they were treating my house as if it was their own. I also loved the fact that they keep in contact with me every step of restoring my home.
Professionalism and efficiency
Prompt, efficient and very customer oriented. You guys did a wonderful job, in my time of stress. Thanks!
The young men who did the work were very good at what they did...worked quickly but efficiently. The one problem I had when I had a question I was not able to talk with Mr McCain...the owner of this paticular ServiceMaster in Capitol Heights Md. I would not hesitate to recommend but I feel Mr McCain be more accessible.
I appreciate the fact he came to my aid when no one else would.
Thank you
Ms. First name removed V Last name removed
They came the very same day I had water damage and removed the damaged furniture.
Thoroughness and the care that they gave and how they took care of my possessions
the owner's kind words during our time in need
honest and professional
ServiceMaster responded immediately to my call after I had waited over two days for a call from ServPro (which never bothered to call back).
Torrey was excellent in his conduct, response, politeness, and clean-up. Even though I know he was extremely busy with other customers, he went out of his way to attend to my minor problems compared to others.
Excellent Interpersonal Skills by your customer service representative
The people u sent out were very informative. They were very careful in handling my personal property. They were also very kind and courteous and fast. Thanks for doing a fantastic job.
compassionate to my pain, fast workers, knowledgeable, and courteous.
I was extremely impressed with all the of the service master reps I worked with. They were all extremely professional, very responsive, proactively called me to give me updates. They by far exceeded my expectations
Thoroughly detailed and respectful