- Phone: (949) 855-8623
Customer Testimonials
Mark from Service Master was very professional and hardworking. We were very pleased with his service.
Promptness and consideration for property
Elias was very professional, thorough and knowledgable. His services were more than outstanding. We are very pleased and satisfied with ServiceMaster's services.
Throughness of work
Great follow-up and easy to work with.
Straightforward and to the point, systematic and organized
The communication
Workers were pr0fessional, efficient and did a thorough job of cleaning.
Quick to respond. Great communication.
I can not say enough positive things about my experience with Service Master. Juan, our coordinator, was just wonderful. He went above and beyond the call of duty to make sure the stress of dealing with major water damage was minimized. He explained everything in full from the initial testing to a step by step of account of the repair process.The machines used were highly effective. I can't say enough about the excellent customer service we received from Juan and the other two gentleman, Javier and Mark. I highly recommend your company and services to anyone who is in need of restoration.
My contact person was Scott who I worked with. He was kind and caring about my problem and repair. Scott is very courteous and the entire process and staff was professional.
The representative was very polite and professional, and explained the process well.
Our technician was thorough and careful. He explained the process and was very patient with our questions.
You got the job done in a timely manner
Juan was a pleasure to work with and should be considered a real asset to the company. If tearing stuff out can be called good....Juan is the best. Minimal nonrelated damage (none), expert remediation, fast and dependable. If Juan said he was going to something, he did. All of our questions and concerns were put to rest by Juan's patience, clear explenations and courtious professionalism. We would highly recommend ServiceMaster and Juan to anyone needing dependable expert service.
Your representative was professional and thorough. At a time of great stress I felt my home was in good hands and everything necessary to clear up the problems was done effeciently. Thank you ServiceMaster.
Many things: starting from a quick response, attentive, polite, and friendliness of the staff. Making you feel like you are valuable as a customer.
When Steve arrived he was very knowledgable and polite. All the technicians I met were neat and respectful and understanding. They tried not to inconvenience me any more than I already was. I was very impressed with this service. Thank you.
That your employee was very nice and showed up when he said he would.
Scott was very pleasant, excelent customer service. He explained clearly the entire process. Highly recommanded.
On-Time service, technicians arrived when they said they would and called before arrival.
Polite service and professional. Everyone made the experience tolorable. The after support for carpet cleaning was much better than expected. Our carpets look better than when they were new.
On time and explained everything well
Very professional, calm and reassuring. Thank you!
Excellent service and employee's.
Response was immediate. Daily check on progress. Very neat and clean. Kept my home free from dust during the process.
The client service is excellent. There is good communication between the office, the service representative and the home owner. The service representatives are on time, polite and respectful. I was never in doubt of what was happening in my home or the quality of work being performed. Thank you.
They do what they say they will do. The show up on time. They make the place look like nothing happened. We were completely satisfied.
Prompt response, thorough and clean work, rapid, efficient and courteous technicians
Mark, Steve, Scott, and Elias were all prompt every day. They were friendly, knowledgable, and very thorough. They were very neat and didn't mess up my house any further than it already was (due to the water damage). The fans were noisy, but they got the job done. I was very pleased with ServiceMasters.
Angel and Scott were communicating each step of the process, they were professional in their approach and did everything they said they would.