ServiceMaster AAA Restoration
28 Rancho Circle
Lake Forest
CA 92630
United States
  • Phone: (949) 855-8623

Customer Testimonials

Report a concern   September 30, 2014 — Rated 9 out of 10 by J.S.R. ServiceMaster AAA Restoration
What do you like about our restoration services?

I definitely was impressed with the quality and professionalism of the service representative, Ken. He responded to the call placed to ServiceMaster by my insurance company, Farmers. Ken was efficient, empathic and patiently answered all of my questions. The company provided more than adequate equipment and Ken monitored the drying process on a daily basis. He was very cooperative about setting a time that was compatible with my work schedule. My impression of your restoration services are a direct reflection of the impression I have of Ken.
The only point I would like to note is that my grandfather clock has stopped and I can't coax it into working. Ken had to move it away from one very wet wall. Once that issue is resolved and I figure out the electrical bill reimbursement process, I will make that "9" a "10!" Thank you very much for helping me with a difficult and unexpected situation.

Report a concern   September 29, 2014 — Rated 10 out of 10 by M.J. ServiceMaster AAA Restoration
What do you like about our restoration services?

Javier, your technician, was friendly and fun to visit with as he had me fill in paperwork. I really enjoyed getting to know him!

Report a concern   September 27, 2014 — Rated 10 out of 10 by S.E. ServiceMaster AAA Restoration
What do you like about our restoration services?

Scott was so pleasant to work with and took care of everything, making it stress free for me as a customer.

Report a concern   September 24, 2014 — Rated 10 out of 10 by Paulette Myers ServiceMaster AAA Restoration
What do you like about our restoration services?

Promptness, explanation of what needs to be done, staying with the project till completed.

Report a concern   September 11, 2014 — Rated 9 out of 10 by R.A.B. ServiceMaster AAA Restoration
What do you like about our restoration services?

Very flexible scheduling.

Report a concern   September 11, 2014 — Rated 10 out of 10 by C.M.H. ServiceMaster AAA Restoration
What do you like about our restoration services?

ServiceMaster was out right away to get any water cleaned up and to remove wet carpet and drywall. They were back everyday to check on the progress and removed the fans as soon as the walls dried. Everything was kept clean and organized and even though I was in a mess I didn't get overwelmed.

Report a concern   September 5, 2014 — Rated 10 out of 10 by Harvey Armburst ServiceMaster AAA Restoration
What do you like about our restoration services?

The personal touch of our rep Scott. He was very clear about what had to be done and why.

Report a concern   September 3, 2014 — Rated 10 out of 10 by J.W. ServiceMaster AAA Restoration
What do you like about our restoration services?

Extremely thorough and professional.

Report a concern   August 28, 2014 — Rated 10 out of 10 by Kenneth Pavia ServiceMaster AAA Restoration
What do you like about our restoration services?

Prompt, on time, professional

Report a concern   August 27, 2014 — Rated 10 out of 10 by T.H. ServiceMaster AAA Restoration
What do you like about our restoration services?

Honestly, Josh was a great guy and walked me through a trying time every step of the way. I always felt informed.

Report a concern   August 26, 2014 — Rated 10 out of 10 by L.T. ServiceMaster AAA Restoration
What do you like about our restoration services?

YUAN WAS VERY FRIENDLY AND ACCOMODATING. HE ALLOWED ME TO USE HIS LOCK BOX FOR AS LONG AS I NEEDED.

Report a concern   August 11, 2014 — Rated 9 out of 10 by M.M. ServiceMaster AAA Restoration
What do you like about our restoration services?

Friendly

Report a concern   August 7, 2014 — Rated 10 out of 10 by J.J.G. ServiceMaster AAA Restoration
What do you like about our restoration services?

Service master (specifically Javier) came in to preformed the cleanup within hours of us opening up a claim and by the time time I came home from work there were 20 fans, 2 dehumidifiers running and the house sealed off. Javier explained the process and said he would be back periodically to check on things.

Report a concern   August 3, 2014 — Rated 10 out of 10 by D.S. ServiceMaster AAA Restoration
What do you like about our restoration services?

Not only was your company extremely prompt, but I especially liked how you were able to coordinate the services of other companies, such as mold testing and remediation companies.

Report a concern   July 26, 2014 — Rated 10 out of 10 by J.C. ServiceMaster AAA Restoration
What do you like about our restoration services?

how friendly every one is,

Report a concern   July 24, 2014 — Rated 10 out of 10 by R.H. ServiceMaster AAA Restoration
What do you like about our restoration services?

Efficinecy, quick response, new equipment, attention to detail

Report a concern   July 23, 2014 — Rated 10 out of 10 by A.G. ServiceMaster AAA Restoration
What do you like about our restoration services?

It is nice to have a cleanup service where their employees are curtious, friendly and professional. I was nothing but pleased with ServiceMasters and their entire staff. They were there emediately when our house flooded, and stayed all the way through the dry out, making a chaotic situation tolerable.

Report a concern   July 21, 2014 — Rated 10 out of 10 by D.R. ServiceMaster AAA Restoration
What do you like about our restoration services?

It was done quickly and the workers were all polite and prompt.

Report a concern   July 17, 2014 — Rated 10 out of 10 by A.U. ServiceMaster AAA Restoration
What do you like about our restoration services?

The concern and respect that I received from the contractors that I had to deal with. They showed lots of patience and answered every question I had for them. They also called and kept their appointments with me on time. All in all, I have so far been satisfied with the service.

Report a concern   July 16, 2014 — Rated 10 out of 10 by E.H. ServiceMaster AAA Restoration
What do you like about our restoration services?

Prompt attention to our needs

Report a concern   July 16, 2014 — Rated 10 out of 10 by E.E. ServiceMaster AAA Restoration
What do you like about our restoration services?

Quick and timely response - level of service and care for personal items and household goods was by far, the most satisfying! Thank you!

Report a concern   June 25, 2014 — Rated 9 out of 10 by D.W. ServiceMaster AAA Restoration
What do you like about our restoration services?

Pleasant, professional staff that worked at our house

Report a concern   June 11, 2014 — Rated 10 out of 10 by A.C. ServiceMaster AAA Restoration
What do you like about our restoration services?

I liked how responsive everyone was - Lena, Anita, and especially Esteban. Esteban was so great in reassuring us that we would be taken care of and very respectful of our time and home.

Report a concern   June 9, 2014 — Rated 10 out of 10 by C.W. ServiceMaster AAA Restoration
What do you like about our restoration services?

did a through job. came on time, and called daily.

Report a concern   June 6, 2014 — Rated 10 out of 10 by K.T. ServiceMaster AAA Restoration
What do you like about our restoration services?

Professional, efficient, polite, result oriented.

Report a concern   June 2, 2014 — Rated 10 out of 10 by Jennifer Do ServiceMaster AAA Restoration
What do you like about our restoration services?

very excellent services ... the project manager , Javier Garcia is very professional , knowlegeable and very well communication .

Report a concern   May 27, 2014 — Rated 10 out of 10 by Sheryl Griffin ServiceMaster AAA Restoration
What do you like about our restoration services?

The service was very prompt & immediate. I received a call within 1 hour of my submitting the claim and Jaview showed up with equipment within 3 hours. He and his crew worked into the night to begin the restoration of my flooded home. All of the team was very professional and respectful of my possessions. The packing crew was extremely careful & thorough in packing all of my items.

Report a concern   May 24, 2014 — Rated 10 out of 10 by G.C. ServiceMaster AAA Restoration
What do you like about our restoration services?

Very thorough and professional. My project manager was helpful and informative. He worked extremely hard to make sure my needs were met.

Report a concern   May 21, 2014 — Rated 10 out of 10 by Marvin Marshall ServiceMaster AAA Restoration
What do you like about our restoration services?

Javier Garcia is super!

Report a concern   May 16, 2014 — Rated 9 out of 10 by J.L. ServiceMaster AAA Restoration
What do you like about our restoration services?

Your team was very prompt and efficient. Very helpful and knowledgeable.


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