Kingsley Group
TN
United States

Customer Testimonials

Report a concern   March 19, 2020 — Rated 9 out of 10 by Marcia Greenbaum East Coast Wings + Grill - Johnson City, TN
What do you like about our dining experience?

Your food is awesome but a few things need to be tweaked to bring my rate my experience a 10. The carpet in the entrance way was worn and dirt and had a slight odor. The music was way too loud and annoying. Not everyone can be please by the choice of music but it is not conducive to having a pleasant leisurely dining experience. The floor under my table was dirty as well as the window ledge. The flatware did not look clean at all.
The service was great. The server Lana, was polite and did everything to accommodate me, but overall I was disappointed on the lack of cleanliness. .

Report a concern   March 17, 2020 — Rated 10 out of 10 by Karen Fredrick East Coast Wings + Grill - Johnson City, TN
What do you like about our dining experience?

Excellent service and employees and awesome food!

Report a concern   March 16, 2020 — Rated 10 out of 10 by B.B. East Coast Wings + Grill - Johnson City, TN
What do you like about our dining experience?

Great food with a moderate price tag, selections are good, wings on the money, Amy is a great bertender!!!

Report a concern   March 15, 2020 — Rated 10 out of 10 by D.W. East Coast Wings + Grill - Kingsport, TN
What do you like about our dining experience?

Quality food reasonable prices service is great

Report a concern   March 15, 2020 — Rated 10 out of 10 by Autumn McConnell East Coast Wings + Grill - Kingsport, TN
What do you like about our dining experience?

Good food!

Report a concern   March 14, 2020 — Rated 10 out of 10 by T.B. East Coast Wings + Grill - Kingsport, TN
What do you like about our dining experience?

Just do pick ups on the way home...always happy!

Report a concern   March 14, 2020 — Rated 10 out of 10 by B.R. East Coast Wings + Grill - Kingsport, TN
What do you like about our dining experience?

Service is top notch. Shane, Randy, Lono, and Kayla , you guys rock!

Report a concern   March 14, 2020 — Rated 10 out of 10 by Russell Johnson East Coast Wings + Grill - Kingsport, TN
What do you like about our dining experience?

Everything!!!! Food was amazing service was amazing will be back this week 💯 PERCENT

Report a concern   March 13, 2020 — Rated 10 out of 10 by Christy Lyons East Coast Wings + Grill - Kingsport, TN
What do you like about our dining experience?

We came in late, which we hate to do, but couldn't make it in earlier. The girl that greeted us was less than enthusiatic and told us "we close in 10 minutes". However all that negativity changed when Randy started taking care of us. He was welcoming and wonderful. He told us not to rush eating and to take our time and enjoy.our meal. What a true asset to your business. We did enjoy our meal and appreciated that someone seemed to appreciate our business. Hated to keep anyone late but appreciated a delicious meal and warm welcoming serrvice..Thanks Randy!

Report a concern   March 13, 2020 — Rated 10 out of 10 by J.O. East Coast Wings + Grill - Kingsport, TN
What do you like about our dining experience?

The employees first and foremost. Obviously the food.

But my first complaint ever. Bring BACK the old beer cheese. That new stuff is like dipping chips in warm thick, repeat thick, goop.

Report a concern   March 13, 2020 — Rated 10 out of 10 by B.S. East Coast Wings + Grill - Kingsport, TN
What do you like about our dining experience?

Friendliness of the employees from the hostess to the server and or bartender. Everyone is very efficient and knowledgeable of the menu. I always enjoy the food and the service!!!

Report a concern   March 13, 2020 — Rated 10 out of 10 by Rj Williams East Coast Wings + Grill - Kingsport, TN
What do you like about our dining experience?

It was great

Report a concern   March 11, 2020 — Rated 10 out of 10 by D.K. East Coast Wings + Grill - Kingsport, TN
What do you like about our dining experience?

Good service good food and you feel welcome , They treat you like family everybody treats you that way, Yes even Shane sometimes

Report a concern   March 9, 2020 — Rated 10 out of 10 by M.G. East Coast Wings + Grill - Kingsport, TN
What do you like about our dining experience?

Food and service was amazing. Will be returning.

Report a concern   March 9, 2020 — Rated 10 out of 10 by V.B.S. East Coast Wings + Grill - Kingsport, TN
What do you like about our dining experience?

Love going to this location. Our server at the bar was great. Always have great service when he is there. I live closer to another location but prefer to go to this one.

Report a concern   March 7, 2020 — Rated 9 out of 10 by W.H. East Coast Wings + Grill - Kingsport, TN
What do you like about our dining experience?

Good food, great service.

Report a concern   March 6, 2020 — Rated 10 out of 10 by Kimberly Moore East Coast Wings + Grill - Kingsport, TN
What do you like about our dining experience?

Best sauces and best French fries! Try the Kamikaze sauce, you won't be sorry!

Report a concern   March 6, 2020 — Rated 10 out of 10 by V.B. East Coast Wings + Grill - Kingsport, TN
What do you like about our dining experience?

We love east coast wings the ppl and the food

Report a concern   March 5, 2020 — Rated 10 out of 10 by P.B. East Coast Wings + Grill - Kingsport, TN
What do you like about our dining experience?

Our server was very warm and attentive. The food was great and filling.

Report a concern   March 5, 2020 — Rated 10 out of 10 by T.J. East Coast Wings + Grill - Kingsport, TN
What do you like about our dining experience?

Atmosphere and knowledgeable and friendly staff. Good menu options.

Report a concern   March 5, 2020 — Rated 10 out of 10 by E.H. East Coast Wings + Grill - Kingsport, TN
What do you like about our dining experience?

Friendly staff quick service and good food

Report a concern   March 5, 2020 — Rated 10 out of 10 by C.M. East Coast Wings + Grill - Johnson City, TN
What do you like about our dining experience?

Consistent great service and good food!

Report a concern   March 5, 2020 — Rated 10 out of 10 by K.B. East Coast Wings + Grill - Kingsport, TN
What do you like about our dining experience?

This is our “go to” wing place!!! We love Suzanne and she is always on top of her game!! Everybody is very friendly. The wings are the best and if great quality.

Report a concern   March 5, 2020 — Rated 10 out of 10 by R.R. East Coast Wings + Grill - Kingsport, TN
What do you like about our dining experience?

Everything

Report a concern   March 4, 2020 — Rated 10 out of 10 by M.M. East Coast Wings + Grill - Kingsport, TN
What do you like about our dining experience?

It’s always relaxed and a chill environment. The food is always wonderful and the staff is always friendly.

Report a concern   March 3, 2020 — Rated 10 out of 10 by Philip Kappesser East Coast Wings + Grill - Kingsport, TN
What do you like about our dining experience?

With so many choices available you never run out of options to try and then you find something you like so much you don't really want to try anything else from Burgers to Wings you can't go wrong

Report a concern   March 2, 2020 — Rated 10 out of 10 by D.C. East Coast Wings + Grill - Johnson City, TN
What do you like about our dining experience?

Fries and wings

Report a concern   March 1, 2020 — Rated 10 out of 10 by J.W. East Coast Wings + Grill - Johnson City, TN
What do you like about our dining experience?

We love East Coast Wings! The food is great, and the staff is wonderful! Hey corporate, listen to the manager Andy; he has good ideas, from experience. If you do not listen to the people who are in the restaurant every day, you will fail. Making decisions from a removed environment of invalid confidence will ensure failure. We have seen this location fail and then try again. Do not let this happen once more. ECW in Johnson City has all the potential in the world. Listening to advice and suggestions is not a weakness; it's a strength. When you think you know it all, especially more than those who are there in the locale day in and out, then you have inflated your sense of knowledge and importance. My family and I go there EVERY week, because of the people and the food...make no mistake that when you do not listen to them and their suggestions from on the job EXPERIENCE you will fail. Is that your goal? Even the large corporation, Eastman Chemical welcomes advice and on the job knowledge from their employees, no matter their level or title, and they are a successful company. We love music at the local East Coast Wings...it's something Buffalo Wild Wings does not offer. Our Wild Wing Cafe offers it, and ask them how it helps their business! Your local employees and manager get first-hand feedback from customers like my family and I. If they pass it on, do not take a "we know more than you" stance. The customers know what they want...and they are the ones paying. Right?! Listen to those who deliver our messages. The Johnson City locale has made a great comeback...but if you listen to them, it could be much BETTER.

Report a concern   March 1, 2020 — Rated 9 out of 10 by Eloise Babb East Coast Wings + Grill - Johnson City, TN
What do you like about our dining experience?

Great time with our children. Great food.

Report a concern   March 1, 2020 — Rated 10 out of 10 by Joyce Smith East Coast Wings + Grill - Kingsport, TN
What do you like about our dining experience?

The food is so good and the staff is very friendly. The bartender Randy knows how to mix just about any drink you can think up. This is at the kingsport TN location


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