Customer Testimonials

The guys were very kind and reassuring, and very thorough! I felt like they cared about our house as if it were their own.

Friendly service, prompt response

They were very quick. And were able to answer all my questions.

Came out right away. Easy to work with

Very friendly, thorough and extremely concerned about our "situation"!!!!

Fast and friendly

There people know what there very knowledgeable

Very prompt. Came when they said they would be there. Pleasant and kept me informed about what was going on.

Fast, friendly, professional and proficient service! Both gentleman were sympathetic to our situation, they took time explaining what needed to be done and how they planned on accomplishing their goal. Not only would I recommend ServiceMaster of Ottawa & Allegan, but I have already done so! They went above and beyond to make our house damage and repairs as easy on us as possible.

Thank you to Mark and Del!!!!

Sincerely,

Jimmy & Martie

In the face of an overwhelming loss of most of my house and possessions immediately after a devastating loss of a loved one, ServiceMaster did everything they could to put my mind at ease and assure me that they would work with me and help me through the restoration process. They extended great kindness to me by feeding me whenever I showed up to my house and repeatedly asking if I had any questions they could answer or if there was anything else they could do for me. They were complete strangers, but treated me like family. I feel very fortunate to have received the benefit of their extensive experience, knowledge, hard work, and support.

Efficient, pleasant workers.

Good thorough job in a timely manner.

Beyond my expectations which were high to begin with.
Team was considerate,and respectful and knew exactly how to get us back up amd running,
I have worked with many companies and this was by far the best,

We were very impressed with the timely service we received on a weekend call. We would recommend you to anyone who has water/flooding problems. On the other hand Statewide Restoration I would "not" recoommend. I realize everyone was busy at our time of flooding but the communication was not good at all. The owner on vacation,we were put on the back burner as far as getting the job done when we let them have the job with no other quotes, just not acceptable. We actually are doing the job ourselves after waiting for them for 2 1/2 months.

Professional, honest and dedicated to getting the job done as efficiently and quickly as possible.

The men who came were very friendly,knowledgeable and professionable. They did a good job.

Work is done fast and very timely with care to the property

Everything was done with excellence! Don't know how anything could have been done better. Kudos!

Promptness

Prompt and professional. Crew did a terrific job of clean up and smoke/smell removal. They also contacted, the insurance claims adjuster, drycleaning company and furnace duct cleaning, who all responded immediately, relieving us of additional stress. We are very pleased and impressed with your team getting our home back to some normality, after the fire. Thank you so much and Merry Christmas to all.

Great people to work with and very friendly.

Prompt, friendly service. Excellent work.

pleasant, efficient people

I liked the speed with which ServiceMaster responded, the professionalism, and the compassion displayed.

There work and there people were realy great and they were good at answering all of our questions