Customer Testimonials

Good service, honesty and very nice people.

Fast friendly service

Its always a pleasant experience with no hassles or upsetting which is why I value your business ethics.

No pressure staff, very friendly and explained the issue with my car.

Going the extra mile!

Customer Service was excellent. People were friendly. The job was accurately diagnosed, and the repair was done quickly.

Good reliable service by knowledgeable people

Ability to make appointments online
Inspection was fast

The employees and work.

Nice guys, clean waiting room, bibles on the table, Christian music.

Fast, courteous, they explained clearly, applied my AAA discount without me having to ask. The shuttle drivers were very nice.

Friendly, honest and willing to answer all my questions

Work was done quickly. Offered recommended service but didn’t try to over sell additional services. My last two experiences have been great.

The prompt friendly service and their ability to listen to my concerns. All that and top notch dependable repair and maintenance work.

Great service, every time. Very knowledgeable team, and top tier service all around, no matter who takes your inquiry.

I really liked the diagnosis using the smoke test. It pointed me in right direction. I went to the Toyota dealer and ordered the vacuum switching valve that's part of the Charcoal canister. So I did NOT have to buy the whole Charcoal canister. I also bought a gas cap which is also what the smoke test indicated. I'm very happy so far.

Very easy to schedule appointment. Friendly staff. I feel like they were telling me the truth without overselling.

Prompt services.

Very good service, always efficient! Very clean waiting area. Best place to get regular oil changes.

Easy to schedule appt, prompt and courteous on arrival. Very helpful when I asked questions and sought clarification. I was also given accurate cost and time estimates. No upselling. And comfortable waiting area!

Professional response and fair prices.

Speed of required repairs and keeping me informed of all diagnostics. No surprise or hidden cost in billing. Very easy to deal with and professional

Staff, quality of work, prices

The people are very friendly, knowledgeable and professional. The vehicle was repaired in a timely manner.

Overall great service

Able to schedule oil change in advance, prompt service on arrival, quick completion of work while I waited, courteous staff and fair pricing.

Very friendly, clean and offered me a water. I recently moved to the area and plan on using your for our auto needs!

You are informed in a timely manner what specific work is required and an approximate time frame for the work to be completed. What is greatly appreciated is the communication from all at the front counter via telephone calls when contact was necessary. Their work is great and all involved are as professional as one would hope. No need to look elsewhere.

Everything went well

Good service

Pricing was made clear from start

Repair is solid, fixed the problem

I’m a loyal CBA customer. This last visit was off from my typical experience. I was quoted one price for a Transmission Fluid switch out, but when I got to the shop the team apologized and said it was the wrong price, and it was really double the first quote.

I appreciated that they were up front before they actually started the work. I had planned to have CBA also do one other service item, but with the added cost needed to pass for budget reasons.

I requested that the technician take a before & after photo of the Transmission Pan. Unfortunately when I returned to get my vehicle, no photos were taken.

During out-processing I asked if the test drive went well. The person checking me out said “yes, if there had been a problem it would have been it would be noted on the report.” I accepted that an drove home. Later while putting away the receipt, I noticed the in & out mileage was the same.

I’d be really surprised if the test drive was less than a mile.

I’m still a CBA customer, this wasn’t the best effort.