Absolutely positively exceptional service. Truck was delivered on-time, on-price, and on-spec. Truck runs perfect and I was continually informed of progress during the day. The pundits who fixed my truck are smart, knowledgeable, professional, customer-focused, quality-oriented, and compassionate about doing it right the first time. I won’t go anywhere else to get any of my vehicles fixed. I trust them to get it done and they deliver with 100% satisfaction every time. You can count on them. #1 in automotive service.
There were very welcoming and friendly to me and actually taught me a few things! Also while my car was being repaired they had a shuttle take me back home so I could still get things done. After my car was finished they even gave me a ride back to pick up my car.
Very thorough, answers all your questions, explains options, clearly documents all work performed, provides warranty on all work performed, and does everything with a satisfied customer focus.
Everyone was kind and positive. I love that I can drop my vehicle off and get a ride to work. The text communication is great and the pictures they provide of the service needed.
They were understanding of my situation (had to tow car in) and they identified the problem and had a recommendation for repair within a couple hours. They were also understanding when I explained that I wasn’t going to get it repaired due to the cost of the repair and tried to work to bring the price down. Ultimately I decided to tow the vehicle to my house and repair it myself, and the worked with me to accomplish that goal too. Great company to work with!
Great customer service when I called, when getting my car serviced, and as follow up. There was clear communication throughout the entire process. Warm cookies while waiting was also a bonus!