From the perspective of this satisfied customer, every person and practice at the Hoover, AL Christian Brothers location is directed toward on building trust and customer loyalty. As opposed to other shops I’ve used, these folks put service first with no hint of upselling.
CBA were absolutely amazing. They were so helpful and repaired my car very quickly. Mark and William were the two that worked on my car specifically. Very kind, thoughtful and professional throughout the entire process. I also really admire their values as well. Thank you!
No upfront fees that would be collected regardless of service (Chevy currently is charging $185)
Very professional employees - did not seem to be annoyed with my super basic questions, I do not know a lot about cars - took the time to make sure I understood what I was being told and paying for.
Like the texting feature.
Really like the follow up summary with pictures and recommendations.
Thanks.
Excellent, knowledgeable, personable staff. Kept me updated on the progress of the repairs. Did a very good job getting my car repaired and back to me in a short time without sacrificing work quality. Recommend highly.