Customer Testimonials

The ambience and the attitude, the prompt service and the fact that my car was not smudged inside as it had been the last time I took car to be serviced at NTB. Was impressed overall and look forward to returning.

(The only thing that slightly bothered me was that, on the receipt, it was written that I had declined replacing brake fluid without mentioning WHY I declined. I declined because I had explained to CBA that both the brake fluid and the transmission fluid had been serviced only 7,000 miles earlier at the dealer's service shop.)

Had CBA said I NEEDED that service because brake fluid looked dirty, I would have agreed to change out fluid. But with CBA stating only that it was time for that particular service due to mileage accrued, I declined. Therefore I really did not see the need to mention our brake service exchange at all.

**So please CALL me from 844 Eldridge shop if in fact the brake fluid looked suspect because I did not hear that presented as to why the service was being offered.**

Apart from that, I was pleased with my experience!

They are always so friendly and funny. Also, my car is done when they promise.

Work very well explained, also gave me insight knowledge on my second car.

Willingness to inspect my car even though it was late in the day and you were already booked for the rest of the day.
You saved me a return trip for the next day. Thanks!

Service staff and technicians are always friendly and knowledgeable. Always a great experience.

Great customer service

Very thorough, respectful, and friendly service. They provide lifts to and from their shop, and offer complimentary bottles of water. They actually let me see the issues with my car, and don’t take advantage of their customers. Plus, I love the warm atmosphere, and the Christian music. They are the tops in car service.

The staff work

Quick turnaround. Complimentary pickup.

The technology

The advisors are always so helpful!

Fast service

Everyone was very nice. They allowed me to see other problems that was happening with my car, and informed me of future issues that could arise. They had to work on my car for another issue and provided a ride for me to work. The atmosphere inside the building was so calming and inviting. I really appreciated the customer service.

Honesty. Reliability. Affordable. Shuttle me home and back because I didn't have my car. Will DEFINITELY recommend to friends and family

Straight forward, they explained what they would do & approximate costs.
Answered all my questions .
And they were really nice guys!

I had alot of work done on my car. They were quick and efficient. Now my car runs great.

Service was good and everyone was professional.

Always efficient and friendly

Very professional and great deal on a synthetic oil change.

Friendly and knowledgeable staff, knew exactly what to do for my Mercedes-Benz, got parts delivered and finished work ahead of schedule. The customer restroom and waiting area were the best I’ve seen in an auto repair shop. This was my first time to Christian Brothers Automotive, they exceeded all my expectations, and I’ll definitely return!

I loved that I was provided with the solution for my car issue in a quick manner, and even though it was a big issue they were able to fix it really fast.

Communication and follow ups were really good.

Staff was friendly and helpful.

The entire staff is just fantastic. Every time I've gone, I feel like family.

I am a long time customer. They take excellent care of my car I trust them all. Greay guys!!!!

The knowledge, respect, professionalism that the employees show. If there is an issue, they show you and explain it to you. They let you know what is priority and what can wait. There is no pressure at any time.

Friendly, courteous personnel and a pleasure to deal with. They perform quality work as well!

Good work and very timely

Very experienced, trustful, and helpful working staff.

Been going there for years because they go through your vehicle inside and out

So far so good. Services was explained, pictures were sent regarding repairs. I was updated and it was done quickly. They seem very professional and competent.

Great customer service