Customer Testimonials

The crew was absolutely professional. They quickly and thoroughly remediated the water damage. I'm impressed.

prompt service and great communication.

Very prompt, quick, and thorough.

Very professional and hard working.

The reslect of my property. Hard working and polite staff.

I was extremely impressed with the team's professionalism. The crew was able to come within a few hours of making the initial call. They explained the restoration process very thoroughly and worked with us to make sure we were up to date on a daily basis regarding the status of the drying process. I will definitely recommend ServiceMaster to friends and family. Cesar, Jose, and Eric were a please to work with.

Prompt curtious service

quick and efficient service. Very helpful representative who described the whole process

Friendly, quick - detailed

Crew showed up on time and did a nice job.

A lot of things. First, you had a crew out so quickly when I called about my basement flood. Also, everyone on the team worked quickly and diligently and did everything needed to bring some "order" to the mess. The entire team were very polite, courteous and very respectful of being in my home. Lastly, the follow-up (i.e. coming by every day to move and then pick up the fans went very smoothly and I appreciated that, even with the lock box, they worked around my work schedule so I could be home. Overall, communication was excellent. I worked primarly with Cesar, the "team lead" and could not have asked for better service from him. Compliments to everyone-from phone contacts, crew and especially Cesar! Thank you.

knowledgeable, trough, courteous, on-time staff

Staff was at my house within 30 minutes of my call. Very polite, and very assuring that everything will be ok.

Quick, knowledgeable and professional.

Worked was performed on a Sunday and you called each day and showed up on time.
Very happy with progress.

Eric was incredibly friendly and professional. He answered all my questions and explained everything thoroughly.

The 2 person crew showed concern, were quick, efficient, and clean.

I loved that within an hour of me calling, your team was here and getting straight to work. The teams speed and dedication allowed us to save all our carpets.

Crew was professional, knowledgeable, and took great care to protect home finishes and carpet. The oak flooring that was seriously "cupped" do to a water leak was substantially restored to near original condition using unique floor mats to draw out the moisture.
Outstanding job!

Professional and thorough.

Fast, friendly and professional.

Your employees were courteous and very efficient. I was very pleased with the service.

Responded very quickly - employees were great to work with. Did a great job.

Very professional,pleasant to deal with,especially Eric. Came on time both days. Great service all around

The team was thorough, quick, courteous and neat. I sincerely appreciated the service.

Very responsive, quick, friendly service

Everything was done with care.

careness

Staff were efficient and courteous. Kept us informed throughout the process.

I have to say that I was pleased with the responsiveness to my urgent situation. I had my basement flooded by a burst water pipe thanks to the 2014 Artic Vortex conditions, not fun.. Called the Centreville/Herndon Servicemaster after not having any luck with any other Servicemaster location. They came through to save the day. Ceaser and his crew were great! He explained everything that needed to be addressed and was able to answer any of my questions. I work in residential/commercail electrical industry and my customers only get the best. So I know when I see someone or company that provideds the same, meets or eceededs my expectations. The office team at the Centreville/Herndon Servicemaster was Great! The follow up appointment went well, passed the dryness test and now I can move forward with demo and rebuild. Job Well Done!