Client Testimonials
The friendly faces. I always feel challenged and get a great workout.
Great spin class workouts! Welcoming atmosphere! Good value!
Friendly receptionist and excellent energetic instructor!
The types of classes offered, and the instructors are great.
Variety of fitness offerings for cardio and strength training, low maintenance and knowledgeable instructors, overall gym focus is on health and fitness (vs image and style), and I really like that it is intimate and small -- and not mass. I like that the members are focused on hard core workouts and that Michael will open the gym early for those that need to start their day early. The customer service is great, Aidan is super service oriented which I like. The team is flexible and accommodating.
Two things that need attention:
1. Regularly check the monitors. I've been on several bikes lately that are not calibrated or worse, not working
2. You've got to fix the online membership point of sale process -- a 30 day pass should trigger on the expiration date of prior month pass, not on sale date of new pass. As a result, I am often double paying for 1-2 weeks of classes each month
One suggestion:
The 20% discount on the anniversary date was a nice benefit. I would also include a free pass for members to send to a friend (or 3 free classes). It's a good opportunity to increase loyalty and drive new customer acquisition.
EVERYTHING
Love Kristin's class!! However, it would be nice if someone reminded Katie that if she's still on her bike at 8:27am, there is no possible way for Kristin to start her class promptly at 8:30. It's one reason I sometimes go to Yogaworks instead of spin class- I hate to be annoyed first thing Saturday morning by Katie's inability to be respectful of other people's time.
Staff is friendly and welcoming
FUN! And a great workout!
location and great bikes
LOVE, LOVE, LOVE the teachers and how everyone at the studio goes out of their way to make you feel comfortable and welcome. I also love that there is a supportive environment to push yourself or try alternatives to prevent injury, learn an exercise, etc.
I love the warm, friendly environment! The instructors are fantastic. I always leave Fit On feeling great!
really good workout
Friendly atmosphere, great teachers with a variety of styles.
Fantastic instructors and many class times to choose from.
Friendly staff, upbeat and encouraging class
Great instructors in a fun, clean environment.
Incredible studio with incredible people.
The location, available parking, can walk into a class without signing up online , friendly instructors, variety of class options....love it!
Friendly staff, good teachers, all skill levels accommodated and not intimidating.
Friendly, welcoming, clean, energetic, great environment!
friendly, enthusiastic, supportive and flexible
personal, good vibe, good instructors, tough workouts, clean
Good local feel; some high quality instructors to choose from; good range of instructor styles; convenient location
Great instructors, a wide array of classes and times available and everybody is friendly and inviting. Great studio. Best equipment by far!!!
Aiden was an awesome instructors.
Friendly yet professional environment with awesome instructors and management. Great location. Members like that you know your clients by name.
Instructors
Class size
Energy
How nice and welcoming everyone is!
Great instructors