based on 208 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have done business with Steve Thatcher (Betts) for about 12 plus years. Steve Thatcher is honestly the BEST parts, personnel I have ever dealt with. He has always gone out of his way for me. When I need a part I need it now! And he always performs. I know that he has moved to a different position, and Jarred has taken over. Jarred has also been outstanding! You can tell he was trained from Steve. The only problem I have with Steve is he hunts too much, and comes into my territory to hunt. Please do something about that! Thanks, First name removed
Bett's has a crew of very professional, knowledgeable staff and they stock quality USA made parts. I highly recommend them.
Service
Service
always on time with delivery and very friendly venders
PARTS QUALITY, SELECTION, IN STOCK % PRODUCT SUPPORT. I AM RESALE CUSTOMER AND RECEIVE GOOD INPUT FROM YOUR STAFF.
Friendly staff Jack in parts is Awesome.
Helpful people and good parts!
The customer service is awesome in the phoenix location
Good pricing and fast turnaround. John Reyes is a good guy to deal with!
Good competitive pricing.
Willing to bring in specialty products for stock for their customers.
Knowledgeable counterpersons.
good inventory.
Experienced staff . Well trained
Keith and Patrick are a very good team for me
Great service. Sometimes I could not do my job without their help.
Betts is fast courteous and accurate.
Customer service
your service is excellent. Thank you, for helping us out always
the sales department is very helpful and you stock the common parts we need.
Great Job guys. Jeff is the best salesman ever in the history of sales!!
Delivery twice a day. Good inventory of parts & price
Not real friendly have stood at counter for several minutes before someone would say anything
Jack the manager and his staff
Your staff is very knowledgeable and helpful.
Great salesmen and prompt delivery
hector and gene are very good on the counter and phones.very knowledgeable as well.they always follow through with the order.until its 100% complete.other places forget to follow up quite a bit.then your stuck on the phone chasing the rest of your order.
Service is always prompt and professional.
after spending $3700 at another auto place that could not fix the problem with my steering AFTER 4 MONTHS !!!! Mike and his boyz made the time to look at my truck (keep in mind that they specialize in tractor trailers) and mine was a dodge ram 2500
worked on my truck for 1 hr and diagnosed the problem , not expecting to get the job of fixing it knowing I didn't have the money, were nice enough to show me what the problem was, and I was able to fix it myself saving me a lot of $$ I didn't have, now my steering is working great , I WOULD RECOMEND BETTS TO ANYONE I MEET, thank you mike and your boyz.GREAT JOB THANK YOU !!!!
you guys are quick service is great
It's fast and they do come in under budget most times.
WHAT CAN I SAY. IT IS GOOD TO DEAL WITH YOU. GOOD SERVICE. GOOD PARTS AVAILABILITY. REASONABLE PRICES. WHAT MORE COULD I WANT ?
Name removed