What our clients think of us!

Superb studio layout.
Great teachers and polite front of house team.
Really enjoyed my visits so far.
Thank you!

Everything! Thank you for keeping me healthy and sane!

Instructors

Communication in the studio including the shower facilities are clear.
Having fewer students and fewer classes at the same time is nice for a return to the studio.
Additional distance between the reformers makes everyone, including the teacher, life easier.
You can focus on your practice without thinking about the physical distancing.

Thanks for the great job.

Classes are great, but there is real improvement needed in the change rooms in term of social distancing.

I love the surry hills and Redfern studio (Potts point ore pandemic was too crowded with reformers close together - sometimes wasn’t space to do exercises like snake etc that are partially off the machine). I would love though if once we are able to have tea again if you could use biodegradable ones

Professional yoga teaching

Everything

Welcoming, friendly, clean

I love your teaches and the studio rooms.

Friendly staff and good hygiene

Teachers are top notch with great energy in the studio. Nice clean and bright studio space and change rooms too.

Types of classes - more stretching type and yin classes maybe.

I am a bit unsure if BML is such a good fit for me at the moment.I do enjoy the different teachers and array of the skills the have, but have found there is not much incentive for long term members and that the pricing is a little steep in light of how much good content there is available online at the moment

Great teachers, variety of classes and environment. Would like classes to be more heated though.

I live the teachers and the space. I actually weirdly love the way you get charged if you don’t show... i find it extremely motivating!! I like that the classes aren’t too big

The booking system is very slow. MINDBODY app would be much easier.

Excellent

Love the classes but you guys need to do something about the website. Its so time consuming to book a class because it takes ages to navigate through to the right place. 9/10 there’s some sort of glitch on the website and I can’t book, or my bookings don’t appear right, so i have to switch devices.
Booking via app, or making the timetable on the home page would be suuuper helpful if you could do that - making in to the matt would have one less obstacle!
Love your classes and everything else. X

Beautiful studios, awesome instructors (Vee is my favourite) and convenient, easy to book classes.

I always recommend bml to friends as the best yoga/pilates in Sydney. It's pricey- so sadly I've recently had to cancel due to effects of COVID- but that's standard for any yoga/pilates in Sydney.

I was supposed to be back home in France with my family right now and sadly cannot be due to COVID. I have been struggling as have felt disconnected with my family, friends, community. Going back to the studio this week has provided me with the warmth (emotionally and physically), security and connectedness of 'home' and reminded me that the BML community is a form of home for me. Thank you for providing such a warm, loving, space for the local community, a place we can all call home.

Mel's Yin classes are the BEST I have ever experienced

Service is always amazing and all of the management and adaptability during COVID has been great to see! So glad you are open again! 😊

Keeping us updated with info esp during the past 3 months.
A good range of classes to suit everyone and it’s not expensive.

Great teachers, beautiful studio and caring community.

At times the classes are way too crowded to the point where you can’t actually hold poses because another body is so close to you. This has obviously changed with the new regulations but it was a huge issue in the past.

I love that you’re back open :D I love the pace!! And the teachers personalities shining through and aum-ing altogether again <3 At home it is easy to sink into your natural tendencies and get a bit sloppy. So grateful to be back in the studio with my favourite teachers who managed the filming and in class students wonderfully.

I am unable to book a class! Even though I have had a membership for OVER 2 YEARS! The web site is saying I have no membership or passes. BML has been happily taking my money over the lock down and I WAS happy to support you guys but now I feel I should have just suspended and saved myself hundreds of dollars. I can't get a hold of anyone to help me with the problem. It's frustrating. It's about time BML had decent customer service to help in these situations.

Friendly
Clean
Professional

Thank you for reopening, life almost feels normal !