based on 9632 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Lower costs
Teachers.
Clean, friendly, excellent teachers.
I sent an email about my membership which went unanswered.
Clean, comfortable and nice peaceful vibe
I love the studio but am disappointed that in recent months the etiquette has declined. People enter rooms disregarding rules for being quiet, and I have had several instances where people bring in their mobiles. The few times I have mentioned this to staff I have felt as if I am the one inconveniencing people.
Great space. I've only had one Pilates teacher, Alex but she was fantastic.
Very expensive.
Offer different passes options at lower prices.
The hot 30 degree yoga seems a bit cool. Would be nice to have hotter.
Smaller class maybe? Or have assistant teacher avaliable to help adjust students
Great yoga teachers, great studios & locations, variety and times of yoga classes, value for money
The website is difficult to use on mobiles when booking for classes. With both apps now discontinued it would be a good idea to improve the experience on the mobile site
So many wonderful class to choose from and at lots of different times of day. The teachers are super friendly and give great instruction. Studios are lovely and bright and well laid out....I've only been to the surry hills but love it!
Some of receptionists do not look really welcome, they look imtimidating which made me feel unwelcomed.
The studio is great, looks good and feels cozy. Liked the meditation class and that the instructor took the time to discuss individuals experience after the class.
Atmosphere!
I’m usually a Potts Point customer and used the Surry Hills studio as PP was closed for renovations. Loved the facilities, great to have so much space. Body Mind Life studios are really well run and offer some fantastic facilities - would and will highly recommend it to friends and family.
Teachers are really good and inspiring,
People are friendly
All is well organised
Showers are nice
Studio is sometimes a bit too small, but nothing to do about it
Music is relaxing
Change rooms are very small, not enough lockers
Great customer service, always welcomed when walk in with a big smile
Beautiful space and facilities, great teachers
I thought it was more like classic pilates method.
Very welcoming and i enjoy the classes
Staffs are very professional
Very disappointed that you no longer use mind body app. Feel that good customers are being punished for actions of others. Have newborn twins at home and the convenience of the app was invaluable
Excellent teachers. Excellent facilities
Great Pilates class
More affordable passes, bigger space for waiting as area is a bit cramped, better quality yoga mats, no hire fee for use of yoga mats
All staff are pleasant to deal with. They are always welcoming and have a smile on their face. Something which I think is very important in any business.
Convenience, serenity, park outlook, fresh modern building, new machines