based on 1698 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Classes and not crowded and there are shower facilities and lockers
Professional,friendly,clean exercise environment.
too crowded
The team are so friendly and haoto chat, the space itself is light and breezey and feels less sterile and oversized like the surry hills space which is now too big in my opinion
I feel the penalty for not making a class or cancelling after the 2 hours is very harsh. 2 hours is too much notice given most of us during the week are working and meetings run over all the time. $25 is alot on an already expensive weekly cost. There are some classes that do book up but many that dont.
Also its very hard sometimes to contact the centre by phone in the above instances, i myself was in this situation and tried for 30 minutes to get through with no luck, emailed to see if i could attend a later class, nothing back...
Teachers, location, premises-inspired environment, decor. Equipment!
It's absolutely impossible to book into (including the website process of booking classes - i assume this is why there are so many empty beds when you finally get into a class).
The teacher was great but I really feel like the classes NEED music.....
Quality of teaching
Variety of teaching styles
Essentials
Room size
Location
I really like the different classes you offer, they are very challenging and I enjoy that.
The only thing that you could improve is to correct more your students, I am not always sure I have the right alignment on my postures and don´t feel like the teacher always notices.
More variety of good instructors for mornings mid week.
Paint the room.
Great teachers, lovely studios and a wide range of class times
More essentials classes early mornings
More Yin yoga during lunch hours
Great space amazing teachers just too hot. I know it won’t change as I have given this feedback before so I just have to go on cool days !
excellant
I find scheduling a class difficult. They seem to be booked out, and when you turn up they’re half full.
The reformer are so cool and modern!! The girl at reception are so nice, everything is clean and tidy and the music so soft that It makes me wanna go everyday :) also y like the check in system and the possibility to book my classes ahead in the online website! Congrats for all the effort!! :)
Friendly. Enthusiastic.
For me the groups are to big and it was not enough yoga philosophy and to less meditation at the end. I will try another class today.
The location is close to public transport so it easy to get to.
The instructors have been really attentive and very knowledgeable.
All staff are always very friendly and encouraging.
The facilities are always clean
I like the convenience of the Potts Point studio, most of the teachers - although there has been a fair amount of change recently - and the clean layout and design of the premises.
However like no doubt some others, I do not appreciate the burning of incense or sage sticks inside the studio. Having already discussed this with your head office earlier in the year and being reassured the practise would stop forthwith at the Potts Point studio, due to the fact that it's a closed studio with no windows, I was alarmed to be in a class on Monday where a sage stick was burned. The teacher (Ilana) told me that the stick wasn't hers, but had been left by the previous teacher. She also told me she was not aware and had never received any communications from BML about refraining from using incense and sage sticks inside the Potts Point studio. The staff member manning the front desk that morning, whose name I don't know, also said she was unaware that the Potts Point studio was a smoke-free studio.
Great location, teachers and Amy is lovely
You rock!! <3
Love doing Yoga here. The teaches and facilities are great
So many classes and such a massive space for relax and chill before start practice.
Great facilities, beautiful reception and yoga rooms. Ari is a great teacher.
Friendly staff
Beautiful studios
Great facilities
Facility to leave my yoga mat there for convenience
The facilities manger is amazing here x
I like the nice facilities and the great teachers.
And ease of booking classes, wish you would bring the apple app back it was good!
Would be nice to have more studio room for yoga
Indigo rocks! Amazing energy- love him