- Phone: (269) 344-3600
Customer Testimonials
People
Job quality
Staff is always very professional and willing to go the little extra. Cleaning has always met my expectations and beyond. Great team to work with.
On Time ... Knowledgeable ... Easy to Work with ... Committed to Clean
This is our second time using Service Master of Kalamazoo and we couldn't be more satisfied. Aaron was very professional and personable. It's always great to hear back from Matt the following day to hear how everything went with our cleaning services. Highly recommended!
Customer service is great and the job was done well
Always accommodating to our needs. Extremely friendly. Matt is great to work with.
The determination to get rid of any spots, the quick-service to get our large Retreat Center cleaned before a big wedding, with very short notice!
We always get timely service and excellent follow up. The job is not done until we are satisfied with the results. Matt Falk is excellent at customer service and satisfaction.
Scheduling with Matt is very easy. He is very friendly and makes us feel like we are important to him. Is always willing to schedule around holidays that our office is closed and books the dates well in advance. Very reliable service.
competent and professional. an excellent job in the time frame promised.
What a great job! The facility carpets look 100% better, the service tech was good, the customer service and follow up visit was excellent!
Matt was very friendly and professional. He addressed our needs and allowed us to negotiate everything we needed done, within a reasonable price range. Matt even stopped back in after the services were completed to see if we had any questions or concerns. I would call Service Masters again in a heartbeat!
Easy to schedule. No fuss from our side, the crew did everything. Really good cleaning results.
alway's on time, friendly and great follow up,
They were easy to schedule with, came out when promised, everyone was pleasant to work with and professional
I love how proactive Matt Falk is with our carpet cleaning schedule. He always prompts me when it is time to get them cleaned again, and more recently, has gotten us on an annual schedule. This is very much appreciated and really helps me out. My schedule is very busy and this is one thing I do not need to worry about. Once it is scheduled I can be sure that SM will show up to do the job they are scheduled to do. Matt always stops in after the cleaning to be sure it was done to our satisfaction and his.
Prompt and courteous
Great communication with us regarding the job and time of arrival. Follow up is great and everything looks clean!
Very customer oriented, flexible and thorough! I will highly recommend
They exceeded out expectations for our floor cleaning. They are accommodating to work with and did everything efficiently.
You exceeded our expectations for sure. Your techs went above and beyond to work around our business schedule. The floor looks amazing!
You stand behind the job!
Fast service. Excellent work. Wonderful people on the site.
Your employees are very personable and conscientious in performing their work, good value for work performed.
Very professional staff, punctual and friendly. Follow up was also done timely and the work itself was what we were looking for.... thank you..
Effective efficient... floors look fabulous
after I called about an issue it was corrected right away!
They made worked around our schedule and did a great job cleaning our old carpets.
Very professional, quick reply and service
Matt and his team from Servicemaster are always very professional. I have had occasion to use them several times over the last couple of years and every job they have done has always exceeded my expectations.