Member Testimonials
I love the group fitness classes. I appreciate the time and effort goes into scheduling, preparing for and delivering these classes. They are thoughtful about what classes are offered when and how often. The instructors always bring their energy and enthusiasm. Always a great experience.
Friendliness
Excellent
There are many exercises programs to choose from.
It is a small, personal gym. A very calming environment.
Tai Chi class was awesome! The work out space is a bit claustrophobic with low ceilings and machines really close to each other, but it more than adequate!
I like that you can create your own workout without people trying to sell you extra services all the time.
Quality machines and friendly staff...wish you still had the Racquetball courts though.
Clean. Pool delightful.
You have ALL of the equipment, even when its busy I can still get my lift in
Cleanliness, organized, machines always available, staff is very nice and helpful. Clean bathrooms
Fitness Factory is the kind of gym that actually makes you want to show up which is saying a lot. The equipment is excellent well maintained and there is always enough variety that you never feel stuck waiting around. Everything is clean organized and clearly cared for.
And the steam room deserves its own shout out. Spotless relaxing and the perfect reward after a hard workout. It is one of those little details that truly elevates the experience.
The real standout though is Trainer Jay. Jay is incredibly knowledgeable motivating and genuinely fun to train with. She knows exactly how to push you without overdoing it keeps every workout interesting and somehow makes you work harder while still laughing. You leave feeling stronger confident and accomplished.
Bonus points for the owner who is so kind and welcoming. I genuinely love chatting with him and you can tell he truly cares about the people and the community he has built. Charlie is wonderful too, always with a smile and a kind word.
This gym has great energy great people and great results. Highly recommend.
Muy recomendable y las máquinas doy muy buenas de alta calidee
I love this gym - and highly recommend it. It is by far the nicest gym facility in Franklin Township. I wish we would bring the free towels back and get rid of the disposable wipes - for a few reasons:
1. The towels were such a nice feature when we joined for sweat etc;
2. They're a one-time investment that is sustainable;
3. Reducing out-of-pocket costs for wipes;
4. Can replace the disinfectant wipes with a spray.
But either way - we love the gym and the friendly staff!
The areas I use are clean & a great spin instructor, Jami.
I like classes
Good hours.
Multiple equipment.
The Peak West Bank Landing is always clean, well maintained, staffed with friendly faces, and never feels crowded.
Aside from great equipment and family oriented fun loving activities that you can experience here at Peak. Great staff and very courteous people you can meet and truly appreciate.
I am having a great time visiting this place.
Easy access to the machines on most days. Equipment is clean and in good working condition . The staff is friendly and helpful. The hours are also good.
I like the classes
Great staff, wide variety of fitness equipment and facilities.
Great customer service by the people behind the desk
I love that it's small enough that I can always find a lane in the pool and a machine to workout on. I love the cozy locker room and the cleanliness.
The club has everything I need at a great price. It’s also very clean which is important.
Gym is excellent
Good equipment
Good equipment and helpful staff.
Hi, the fact that the gym is self is not too large and not too little. It’s just the right size and it has various unique equipment for me to get various amount of workouts in the exercise exercises and I love the fact that it has very functional leg extensions very effective leg machines and also even a cardiovascular aerobic room and aerobic room has a boxing backs to it. I really enjoyed it. I enjoy the atmosphere. It doesn’t feel like it’s a dejected type of environment. It feels like everybody is in their own world. Everybody wants to see everybody succeed in this very amount of ages there from young old, different races, different trees. I just enjoy the environment and I enjoy the fact you guys have different type of equipment. There are different type of cardio equipment there from tall bikes to recommend bikes to treadmills to stair masters, even a climbing type of cardio equipment so I enjoy that and also I enjoy the service. I enjoy the death service. It’s very nice. The fact you guys have smoothies available is also very nice and even the lockers. The locker room is very nice. Overall I’m thankful for this gym, I like it I will be recommending friends, family, and everybody to come here and the biggest thing is that you are 24 hours keep doing what you’re doing.
We need a shower remodel in Novi. And limit the number of people in the Body Pump classes