Customer Testimonials
Pick-up went well and I the guy offered to swap out a shirt that was too small. Drop off was just as easy.
Fitting was quick and easy. Suit fit great.
Everything is perfect. A+++
Very helpful and accommodating. Initial fitting needed modification to pants. No problem and all were helpful.
Your team’s service was exceptional. I never got the name of the associate who helped me, but she was a younger black woman with blonde dyed hair.
Several of the groomsmen in our party forgot to pick up belts they purchased with their orders across multiple locations. Your associate called every location our group visited and checked who forgot a belt. She was able to work with those stores to transfer belt purchases to the Northridge store, so I could deliver belts to the rest of the group, the day before the event. Excellent service.
As for the actual suits and accessories, they were sub-par compared to other rental services I’ve used. I did not choose the suit myself, so in all fairness, I don’t know what the full options are.
The suit model our group rented was absurdly slim fit, even though the suit style is not “skinny”. It was a modern style suit with the tightest crotch/rise area we had ever seen. We had a range of body types and almost everyone’s pants were uncomfortably tight.
If you are going to offer that model, your fitters should be more aware that it is a problematic style and adjust accordingly.
As for shoes, they were quite uncomfortable to stand in, inflexible, and caused heel blisters when dancing.
The belts we purchased were universally too small. I am between a 32 and a 34 waist, and the 34 belt was barely able to be fastened on the loosest hole. It’s not actually a 34, and for men purchasing a product, it’s silly to give them the smallest possible size. I was not asked about sizing preference or given the belt to try on during fitting.
My overall score of 10 reflects the excellent service I received during a problem. I would give the rented product a 3. I personally would be hesitant to choose Friar Tux myself.
First impressions and contact with rep was professional and helpful. Great selection of tuxedos, shoes and accessories! Thank you for a fantastic experience.
Reggie was great!
Fast shipping, great fit with sent in measurements. Didn't need to send back or adjust.
Friendly staff who took measurements. Easy pick up and return. Thank you.
Very efficient and polite
Alysia helped me she was great and went out of her way to accommodate me. Great selection multiple locations for pick up and drop off. Well run organization. Thank you
The staff. Damien was terrific!!
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We went to the location in Anaheim, Cody helped us throughout the whole process. Cody did a wonderful job coordinating our wedding party’s outfit and adjusting anything we needed to our order. My husband and I are very pleased with Friar Tux’s variety suit selections, service, payment portal, and pickup. Everything was made so easy on us and we appreciate it.
The ease of obtaining my tux and the information kept on file made the transaction even faster
Great service! Thank you.
Great experience
Good looking suit , fits well
Comes with shoes socks
Tie
Will do it again
Great service
Very Professional and prompt with service provided.
Everything is electronic, emails make it convenient
Quality products, reasonable price, efficient process
Fantastic service and products all the staff deserve a raise!
Very efficient and the suits look nice!
great quality.
amazing services , loved it.
Great professional service and the fact that I could return items to a different store.
the service was great
The location is convenient and most of the staff was very helpful. Reggie was amazing, the store manager not so much. The tuxes ended up looking great however there were several sizing issues.
It was a smooth process.
Awesome service and help. Even when I needed rental in a couple days notice they still were able to take care of me.