North Region - Jomara

Customer Testimonials

Report a concern   March 28, 2024 — Rated 10 out of 10 by Adam Gardea Friar Tux of Anaheim
What do you like about our products and services?

Awesome service and help. Even when I needed rental in a couple days notice they still were able to take care of me.

Report a concern   March 28, 2024 — Rated 10 out of 10 by J.P. Friar Tux of Torrance
What do you like about our products and services?

Pick-up went well and I the guy offered to swap out a shirt that was too small. Drop off was just as easy.

Report a concern   March 28, 2024 — Rated 10 out of 10 by C.R. Friar Tux of Huntington Beach
What do you like about our products and services?

Fitting was quick and easy. Suit fit great.

Report a concern   March 28, 2024 — Rated 10 out of 10 by A.G. Friar Tux of Downey
What do you like about our products and services?

Everything is perfect. A+++

Report a concern   March 26, 2024 — Rated 10 out of 10 by D.C. Friar Tux of Irvine
What do you like about our products and services?

Very helpful and accommodating. Initial fitting needed modification to pants. No problem and all were helpful.

Report a concern   March 26, 2024 — Rated 10 out of 10 by D.K. Friar Tux of Northridge
What do you like about our products and services?

Your team’s service was exceptional. I never got the name of the associate who helped me, but she was a younger black woman with blonde dyed hair.

Several of the groomsmen in our party forgot to pick up belts they purchased with their orders across multiple locations. Your associate called every location our group visited and checked who forgot a belt. She was able to work with those stores to transfer belt purchases to the Northridge store, so I could deliver belts to the rest of the group, the day before the event. Excellent service.

As for the actual suits and accessories, they were sub-par compared to other rental services I’ve used. I did not choose the suit myself, so in all fairness, I don’t know what the full options are.

The suit model our group rented was absurdly slim fit, even though the suit style is not “skinny”. It was a modern style suit with the tightest crotch/rise area we had ever seen. We had a range of body types and almost everyone’s pants were uncomfortably tight.

If you are going to offer that model, your fitters should be more aware that it is a problematic style and adjust accordingly.

As for shoes, they were quite uncomfortable to stand in, inflexible, and caused heel blisters when dancing.

The belts we purchased were universally too small. I am between a 32 and a 34 waist, and the 34 belt was barely able to be fastened on the loosest hole. It’s not actually a 34, and for men purchasing a product, it’s silly to give them the smallest possible size. I was not asked about sizing preference or given the belt to try on during fitting.

My overall score of 10 reflects the excellent service I received during a problem. I would give the rented product a 3. I personally would be hesitant to choose Friar Tux myself.

Report a concern   March 23, 2024 — Rated 10 out of 10 by Darrell Jasper-Rainey Friar Tux of Lakewood
What do you like about our products and services?

First impressions and contact with rep was professional and helpful. Great selection of tuxedos, shoes and accessories! Thank you for a fantastic experience.

Report a concern   March 22, 2024 — Rated 10 out of 10 by C.H. Friar Tux of Torrance
What do you like about our products and services?

Reggie was great!

Report a concern   March 21, 2024 — Rated 10 out of 10 by C.K. Friar Tux of Costa Mesa at South Coast Plaza
What do you like about our products and services?

Fast shipping, great fit with sent in measurements. Didn't need to send back or adjust.

Report a concern   March 21, 2024 — Rated 10 out of 10 by H.D. Friar Tux of Lakewood
What do you like about our products and services?

Friendly staff who took measurements. Easy pick up and return. Thank you.

Report a concern   March 21, 2024 — Rated 10 out of 10 by G.J. Friar Tux of Lakewood
What do you like about our products and services?

Very efficient and polite

Report a concern   March 21, 2024 — Rated 10 out of 10 by Mack Powell Friar Tux of Irvine
What do you like about our products and services?

Alysia helped me she was great and went out of her way to accommodate me. Great selection multiple locations for pick up and drop off. Well run organization. Thank you

Report a concern   March 21, 2024 — Rated 10 out of 10 by C.S. Friar Tux of Costa Mesa at South Coast Plaza
What do you like about our products and services?

The staff. Damien was terrific!!

Report a concern   March 21, 2024 — Rated 10 out of 10 by B.D. Friar Tux of Costa Mesa at South Coast Plaza
What do you like about our products and services?

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Report a concern   March 21, 2024 — Rated 10 out of 10 by Roger Zien Friar Tux of Anaheim
What do you like about our products and services?

We went to the location in Anaheim, Cody helped us throughout the whole process. Cody did a wonderful job coordinating our wedding party’s outfit and adjusting anything we needed to our order. My husband and I are very pleased with Friar Tux’s variety suit selections, service, payment portal, and pickup. Everything was made so easy on us and we appreciate it.

Report a concern   March 21, 2024 — Rated 10 out of 10 by K.Y. Friar Tux of Torrance
What do you like about our products and services?

The ease of obtaining my tux and the information kept on file made the transaction even faster

Report a concern   March 21, 2024 — Rated 10 out of 10 by J.P.J. Friar Tux of Huntington Beach
What do you like about our products and services?

Great service! Thank you.

Report a concern   March 21, 2024 — Rated 10 out of 10 by T.F. Friar Tux of Irvine
What do you like about our products and services?

Great experience
Good looking suit , fits well
Comes with shoes socks
Tie
Will do it again

Report a concern   March 21, 2024 — Rated 10 out of 10 by R.S.V. Friar Tux of Downey
What do you like about our products and services?

Great service

Report a concern   March 21, 2024 — Rated 10 out of 10 by Gregory Goodyear Friar Tux of Lakewood
What do you like about our products and services?

Very Professional and prompt with service provided.

Report a concern   March 21, 2024 — Rated 10 out of 10 by S.P. Friar Tux of Torrance
What do you like about our products and services?

Everything is electronic, emails make it convenient

Report a concern   March 19, 2024 — Rated 10 out of 10 by R.B. Friar Tux of Torrance
What do you like about our products and services?

Quality products, reasonable price, efficient process

Report a concern   March 14, 2024 — Rated 10 out of 10 by Kar Wai Chan Friar Tux of Torrance
What do you like about our products and services?

Fantastic service and products all the staff deserve a raise!

Report a concern   March 14, 2024 — Rated 10 out of 10 by M.G. Friar Tux of Torrance
What do you like about our products and services?

Very efficient and the suits look nice!

Report a concern   March 10, 2024 — Rated 10 out of 10 by H.S. Friar Tux of Lakewood
What do you like about our products and services?

great quality.

Report a concern   March 10, 2024 — Rated 10 out of 10 by I.S. Friar Tux of Downey
What do you like about our products and services?

amazing services , loved it.

Report a concern   March 9, 2024 — Rated 10 out of 10 by J.G. Friar Tux of Lakewood
What do you like about our products and services?

Great professional service and the fact that I could return items to a different store.

Report a concern   March 7, 2024 — Rated 10 out of 10 by Marcos Ochoa Friar Tux of Northridge
What do you like about our products and services?

the service was great

Report a concern   March 7, 2024 — Rated 9 out of 10 by R.V. Friar Tux of Torrance
What do you like about our products and services?

The location is convenient and most of the staff was very helpful. Reggie was amazing, the store manager not so much. The tuxes ended up looking great however there were several sizing issues.

Report a concern   March 7, 2024 — Rated 10 out of 10 by Samuel Moreno Friar Tux of Lakewood
What do you like about our products and services?

It was a smooth process.


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