Customer Testimonials
the personalized customer service, qr check in option, and quality of suits.
It was super easy and fast right when we were super stressed because my son didn't tell me prom was this Friday when it was Thursday night!!!
Outstanding service! Despite being extremely busy, I was able to be fitted for a suit rental on short notice just one day before my wedding. I came in at 4pm and was fitted within 15 minutes of signing in. I told the man who helped me that I needed the suit for my wedding tomorrow, and he said that my suit would be ready the next morning. I came to pick up the suit at 11 am the next morning, I told them I wouldn't be trying it on as I was in a rush to make it to my wedding in time. Thankfully, it fit perfectly! Returning the suit was simple, I didn't even need to wait in line. Friar tux has definitely earned my loyalty for next time. Thank you!
helpful and efficient
The staff was very helpful and made it easy to be fitted, pick up and return the rental.
Everyone at the Brea CA location, were very nice, professional and helpful. The shoes weren't the most comfortable, but they matched the color scheme, and everything looked Great. All 3 appointments were smooth. Thank you for giving my son a great rental experience for Prom!
I loved the service we received. Everyone was very friendly and helpful. I will definitely be coming back again!
Great customer service, can be packed In store at times. Feel like employees work fast and still take care of customers.
They are always very nice, patient and flexible. Only problem was their high volume of customers at once. Wait time could be an issue.
All the agents were professional and knowledgeable. Very quick service- we obviously expected to wait as it’s a busy prom season but we were helped in a reasonable amount of time.
The pick up and drop off were easy.
Simple fast. Everything fit I didn't need to alter anything. Love it.
They have ver nice modern look suits in really good shape . Claudia was very professional and recommended some great options.
The manager was awesome and everyone was awesome.
Great service
It’s easy and there is a variety to choose from
Nice selection of choices
Good service. Staff friendly and the transaction was fast.
Everyone who helped from the beginning measuring our bridal party , to the calls to make we knew to come try on to the pick up and then returns Plus how nice the tuxedos turned out for our wedding ! Perfect ! I would definitely recommend!
Becky Cruz
Customer service was awesome
Very fast service and always helpful and accurate on the size
Everything except the QR sign in . The young man was rude . When i explained i couldn't and didn't know how to use it . He said just sit down and wait.
Other customers came in and checked in on it . They were helped first ., even though they arrived afterwards.
I understand that technology is becoming more and more the new norm everyday.
What happened to good old customer service?
Especially for people like myself who are technology challenged.
Not all of the aging population is technologically savvy.
If not for the help of the other lady from the back .
I'm not sure we would have even received quality from him.
He was down right rude. Looked irritated that I couldn't use the APP.
Than proceeded to ignore us and make me feel dumb.
I really hope this is not what Friar Tux is coming to.
That would be a shame . Ive been coming to the store
since high school.
Quick easy and great customer service
Very easy to work with and was ready when promised. I would have gave a 10 but the tux was a little used
My experience was excellent with Friar Tux. The First Lady who took our measurements was excellent and the second gal who gave us our rental the following day was super. I wish I got both ladies names. They were both friendly and customer service skills was excellent. Will be returning when we need a rental! Thanks Friar Tux. Rei
Very quick service for last minute shopping and great value for the price.
The available selection of rental suites at a fair price
Fast friendly and so knowledgeable
The Tux was a perfect fit. The service at the store was great
This was one of the best suits/tuxes that I have worn. It fit well and I felt like a million bucks!
Everyone and everything