Customer Testimonials
very timely.
multiple teams
The ladies doing the work were very friendly and professional. The cleaning work was great.
Only bummer was that I had asked them to clean out the fireplace ashes and they did not. I did not deduct for this because I figured it was a liability thing, but it would have been good to have gotten a call letting me know it wasn't able to be done. The new owners complained and I had to go on my lunch and spend 40 minutes cleaning it myself.
Thank your for taking the time to write us Kate. I am so glad the team impressed you with their work! I apologize for the confusion about the fireplace but would be happy to discuss it further if you call us at the office 616-530-3803. Thank you again and have a fantastic day!
It was timely and efficient and the maids could comprehend English well, which is a plus.
I don’t have to do it.
Efficient cleaners. They always greet you with a smile. They are studious and go about their task. If you have a special request, they will will do it. In other words, the gals are 'down to business ' all the time.
The cleaners who came to my home were friendly and interested in what I had in mind for what needed to be done in my home. They were very open and agreeable in letting one of my little dogs stay in the home while cleaning. They worked hard and were diligent in their efforts. I was very happy and satisfied with the job these ladies did. Because I was ill for 2 years I was not able to clean my home. I feel as if I have my beautiful house back now. It's clean and fresh. Thank you Molly Maid.
I have the same people cleaning.
Very thorough cleaning very professional workers
The work is always done thoroughly. Connie is the best and she expects the best from whomever works with her.
I like how Molly Maid does such a great, in depth job of cleaning. They are professional and are great at what they do!
Fast, efficient, professional. The place looked great. Of course, this was a one time move out clean which in the long run saved me time and energy.
The cleaners arrive promptly and do a great job of cleaning.
dependable, work around my schedule, reasonably priced
When they leave an extra touch - folded towels and corners on tissue
They did a great job! The cost is on the higher end that I've paid before, but worth it.
Friendly, efficient and hard working! My house was so clean!
Thank you so much, Julie, for taking the time to rate and share your experience. We are thrilled by your satisfaction. If you have any questions, comments, or concerns; please feel free to reach out to us. Have a great day!
I like the dependability. I can count on a crew to come as scheduled even if one of the regulars is sick or on vacation. I like that the same people are regularly at my home and work efficiently and professionally. I appreciate being able to write a check for payment, and know that the company provides training and is bonded. I like the freedom to enjoy the time I have to be on the go and not have to schedule time to clean the house myself, not to mention the physical limitations I'm feeling in retirement. I also find it easier to keep the home decluttered knowing that every other Tuesday it needs to be ready for cleaning.
So far they dont get in a big hurry I can ask them anything they will tell me yes or no so far well please with there work
Thorough
very professional always on time and does a great job
Much better than any cleaners I had before. Much more thorough.
Very good house cleaning. They are very friendly and they go right to work without delay and keep at the work until they are finished.
The office is supposed to send me receipts of my cash payments but having gotten on for March nor April's cleaning. Please send me those receipts.
thanks
The team is excellent. They are efficient, thorough, and speedy. I would not hesitate to recommend them and I hope I can keep this team for the duration of my business relationship with Molly Maid!
I have been very pleased with the quality of cleaning the past few months, since team #1 has been doing it. They are very meticulous and our home looks fantastic!
Smells nice and clean when I walk into my home after a long day of work!
Thank you, thank you, thank you!!!!
I’ve had such a rough week. And when I can home to an amazingly clean house, Tuesday evening it made my day!! It’s such a stress reliever when a busy mom returns to her home and it’s CLEAN! Thanks so much Molly Maids for adding a little sunshine to my day.
thorough and quiet.
Reliable and on time.
Thank you for the feedback. We always love to hear that you are happy!
Very thorough and professional!

Our first experience was excellent - the cleaning was so thorough!! I really appreciate the attention to detail.