Customer Testimonials

What a great job! The facility carpets look 100% better, the service tech was good, the customer service and follow up visit was excellent!

Great job! excellent work on our dining room tile floor and area rugs. Carpets were very good too considering all the tracking and stains. Thanks for trying to get the stains out of the couple of pieces of upholstered furniture.

Good quality work at a good price. Very responsive and knowledgible.

The daily floor crew does a good job.

The staff are great and very customer service friendly.

You did a fabulous job for us and we would not hesitate to recommend ServiceMaster PBM to anyone.

You do a great job getting the coffee stains out of the carpet in the fellowship hall. And you worked very hard to get it done for us on our time frame. Thank you!

They have been very responsive to any additional needs we have asked for. As a healthcare practice that just opened two brand new office buildings, things pop up almost daily. We utilize the day porter option at our main location and that has proven to be very beneficial. Pricing is fair and we like the environmentally safe products that are used.

Consistently excellent results

Attention to detail. Knowledgeable, helpful, easy to work with.

Matt was very friendly and professional. He addressed our needs and allowed us to negotiate everything we needed done, within a reasonable price range. Matt even stopped back in after the services were completed to see if we had any questions or concerns. I would call Service Masters again in a heartbeat!

Your crew did a great job!

Did the job requested and completed it timely. Promptly picked up equipment to reduce the need for storage. Even though not charging, nice to know that a company takes the time to get the equipment out of the building when not being used.

We were able to work outside of our patient hours, so patients wouldn't be disrupted during our business hours. It smelled clean and fresh after the cleaning. All staff were friendly and polite in each encounter.

Did great job
The kind of work that I am used to getting

do a great job

Your Ladies were wonderful... thanks so much

Easy to schedule. No fuss from our side, the crew did everything. Really good cleaning results.

alway's on time, friendly and great follow up,

They were easy to schedule with, came out when promised, everyone was pleasant to work with and professional

Always willing to go above and beyond the norm.

Chuck Hodgin has always provided excellent customer service at reasonable prices. He's trustworthy and dependable. I've worked with him at a previous company and looked him up when I moved to my present location.

We can call at the last minute and still receive the same professional Service.

Chuck Hodgin of ServiceMaster Chicago is the best!

Your company always follows up on upcoming appointments and always shows up on time.

There is good communication with us before cleaning and always a request to see if we have extra needs. Also, it looks great when completed.

Thank you,

I work in an office in Jacksonville Florida and schedule maintenance for our Chicago office. Service Masters has made this an ease.
Very professional, easy to work with and I would recommend them for any business to use.
Ken Webb

You provide excellent service at a reasonable price and have been attentive to our concerns.

Did a great job! We’re on time and finished quickly

Reliability

I love how proactive Matt Falk is with our carpet cleaning schedule. He always prompts me when it is time to get them cleaned again, and more recently, has gotten us on an annual schedule. This is very much appreciated and really helps me out. My schedule is very busy and this is one thing I do not need to worry about. Once it is scheduled I can be sure that SM will show up to do the job they are scheduled to do. Matt always stops in after the cleaning to be sure it was done to our satisfaction and his.