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Customer Testimonials
We hired them to clean out the air ducts & they did a great job. Only one suggestion > please tell the customer to leave all vent covers in the floor or ask the technician to place them in the floor opening before taping over the opening. Three of our covers were pulled out and sitting on the floor next to the vent hole, but all others were still in the floor. Had I known the machine would clean the vent covers, too, I would have made certain they were all in the floor. Just a kind gesture that takes the tech two seconds, but saves time for the homeowner time.
Matt and his team from Servicemaster are always very professional. I have had occasion to use them several times over the last couple of years and every job they have done has always exceeded my expectations.
People
Job quality
Staff is always very professional and willing to go the little extra. Cleaning has always met my expectations and beyond. Great team to work with.
Your crew was wonderful. They did a great job and were a joy to work with.
The customer service is amazing!!! I called for a "spur of the moment" clean-up job and ServiceMaster Clean responded swiftly.
Paulette
on time and very thorough and professional.
The service tech was very thorough in cleaning and made sure we were happy with the job.
On Time ... Knowledgeable ... Easy to Work with ... Committed to Clean
This is our second time using Service Master of Kalamazoo and we couldn't be more satisfied. Aaron was very professional and personable. It's always great to hear back from Matt the following day to hear how everything went with our cleaning services. Highly recommended!
Did a good job and were on time
They were flexible to get the job done before we moved into our new office
Steve and company are great to work with. Always responsive to our needs and very professional.
Customer service is great and the job was done well
Pricing and Service
Great price, good customer service, locally owned, nice presentation, good service.
Everything
Always accommodating to our needs. Extremely friendly. Matt is great to work with.
They provide the services needed and do a very good job on what is required to be cleaned
The perfection and good communication!
The determination to get rid of any spots, the quick-service to get our large Retreat Center cleaned before a big wedding, with very short notice!
We always get timely service and excellent follow up. The job is not done until we are satisfied with the results. Matt Falk is excellent at customer service and satisfaction.
How quickly you accommodated us & worked with us on the price. The great job you did cleaning.
Scheduling with Matt is very easy. He is very friendly and makes us feel like we are important to him. Is always willing to schedule around holidays that our office is closed and books the dates well in advance. Very reliable service.
Unparalleled Customer Service.
Service Master always does an amazing job for us on our apartments when we call them.
A very nice job done in a timely manner. Easy to work with. Thank you Steve!
competent and professional. an excellent job in the time frame promised.
The team came to our site fully prepared with all the tools to perform the job. The team leader spot checked regularly to make sure the job proceeded in the correct manner.
Very professional and pleasant company to work with.