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201 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Kind and friendly. Were very neat and clean. Color matched the cupboards extremely well.
On time, professional and did the job.
Have been reliable, responsible, and provided excellent service
I work with several furniture medics all over the country and it is so refreshing to work with a company that is reliable and professional!
Listening to client. On time pickup, work, and delivery. Attention to detail. Obvious pride in work and excellent workmanship. Quoted price was the price..
Rapid response to Last name removed requests. Quality of the finished work.
I loved the fact that you came right to my home to give me an estimate, and were very up front about what the repair entailed, how long it would take, what you would actually do to make the repair, and whether it was worth having the piece fixed. Plus, the turn-around on the repair that you did was great! Thanks for helping to keep a family heirloom in the family!!
You did a great job, handled the transaction professionally, and the furniture looks as good as new
Very personal service. You examine a piece of furniture and think thru the repair process, then explain it, to us, the customer, about how it can be fixed.
Representative was very clear in explaining the process involved with our kitchen renovation. On-site staff was very professional and efficient.
I think your work is fine. It is just very costly.
Did exactly what they said when they said they would do it.
Great work happy with the results.
I was so impressed with the professionalism and customer service of this company, not to mention the actual repair job done on our baby crib! From the first call to the repair job, Furniture Medic exceeded my expectations and I would definitely recommend then to all my friends.
Thanks!
The restoration of my washstand was better than I ever expected. Your technicians did a fabulous job and I plan to bring you my my small antique lady's desk next.
Your ability to make our old family pieces look like new again. Thanks so much!
I will call to discuss my problems with the job that was done on my toy chest.
you are always up front and honest about what you encounter in the customer's home and how it pertains to realistic cost and repair of items.
Fran and Boyd were very nice and knowledgeable! They were able to take care of our problem quickly!
quick response time, suggestions to resolutions
Your price was high but the service was good
The cost is over the top, too expensive. We will not be able to use for all our needs because of the cost.
Very friendly, and prompt in getting the solution to my problem.
Gio was very helpful, very professional and went out of his way to accomodate my request.
The work done on my furniture was wonderful. I couldn't tell where the furniture had been damaged.
Prompt, friendly response; timeliness in appearing for appointment; know what they're doing!
Good price, service.
This company kept its appointment and arrived when they said. It was an actual appt time not a window of time. They told me how long they thought the repair would take and asked if that was ok. Did a good job.
Movers damaged most of my furniture, including antiques that had been in my family for four generations. I was heartbroken and convienced that nothing could be returned to its previous condition... before I met Dallas. Now, I have some pieces with slight repairs, others that have been completely refinished, and still others that have been completely rebuilt. All of the pieces he repaired are beautiful and sturdy again, and he even understood and took into account my emotional connection to my furniture.
Very professional - techincian very professional and neat.
They fix what needs to be fixed at a very fair price. Excelent workmanship. Our customers are floored when they see the repaired piece. In our line of work, accidents happen. Legs break off, table tops get gouged, makes no differance what happened to the piece, you put it back to like new condition. Thank you very much for excelent service.
On time. Made actual appt time-- not window if time.
Good work