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10 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
THE PRICE WAS MORE THAN EXPECTED. I WAS VERY PLEASED WITH THE RECONSTRUCTED ARM ON MY CHAIR. THE FURNITURE HAD NO RESIDUAL FIRE ODOR & THE DELIVERY MEN WERE VERY CAREFUL & PROFESSIONAL.
Looks fantastic, very professional
Dallas made our drawers perfectly and he was so neat when he did the job. I really liked that. We would use Dallas without hesitation if we needed a furniture medic at our house!
Thanks, Dallas, we really did appreciate your work.
Gloria and Jack
Excellent work, work done on time, good price, excellent communication throughout.
Was able to match our kitchen cabinet stain and
The repair was quick
Quality, very good customer service.
You do the work on site and the quality of the work is excellent. In addition the area is always left clean when done.
Fast, friendly service. Very knowledgeable. Willing to go the extra mile to make sure our furniture was better than when it was new!
The gentleman that came he was professional & personable. He arrived on time & was mindful of my home
The sales team at headquarters was responsive and answered all of my questions before the work was started.
The technician team arrived exactly on schedule; did a careful and excellent job; and were careful, friendly and courteous throughout the process.
You have in the past charged for an estimate and never took it off of the repair price which was extremley high.
You do beautiful work. The bed frame and bedside table that was repaired/refinished looks exactly like it did before it was damaged. I also had a kitchen cabinet repaired that I thought was a lost cause. It was coming off the wall and falling apart. I had other repair people look at the cabinet and give me their recommendations for repairing it. The cabinet previously had been refaced and I was very concerned about the refacing not being damaged while the cabinet was repaired. I had not gotten it repaired sooner because everyone else had indicated they would secure the cabinet, but there most likely would be hardware showing from the outside. You were able to fix the cabinet from the inside and secured it back to the wall without damaging the refacing and having hardware showing from the outside. It looks like nothing was ever wrong with the cabinet. I am very pleased with the results and know who to call next time.
You didn't show up
We apologize for any inconvenience we have caused you. Our technician had called and left a message on your voicemail to let you know that due to parking issues, he would not be able to keep the appointment as scheduled.
A beautiful job was done, in a timely way for a fair price. I definitely would go back to the Furniture Medic if we have further needs. We are really pleased!
There is a good reason I have used you for many years--you do a great job in a very timely manner and everyone is wonderful to work with!
Very detail oriented.
Good work. Timly manner. Very accomadating to any request. Just ggod people to work with.
Fast service. Excellent work. Very good value.
Your company is cares for our furniture as we do. Its worth the investment to preserve cherished family heirlooms.
Quick, easy and efficient. And the person was a joy to have in my home.
IT SAVED TWO OF FOUR CHAIRS THAT I VALUE AT LEAST A LITTLE MORE THAN THE COST OF THE REPAIR.
I like how incredibly detailed and perfect their work is, and how wonderfully nice the people are!
Excellent service and results... Furniture looks like brand new...
They promptly came to the house, all repairs were done in one day, plus advice given for other pieces of furniture. Special care was needed for piano, and repair was done well. Will definitely use them again.
Quality of repair, friendly, responsive
The furniture medic came to my house and gave me an appraisal. The table was taken to his workshop, and returned to me in
the condition we discussed.
The professionalism of Pam and the speed and quality of her work.
It was very professional and we were very happy
Did a great job and very well done. Very professional service.
Outstanding job! Amazing how you can't tell anything was ever damaged after it was repaired. Very detail oriented and does an incredible job. Will use again and again!