Average rating: 9.5 out of 10 based on 17 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 12, 2018 — Rated 10 out of 10 by K.J. Utah

They helped me reach my goals!

Report a concern   January 10, 2018 — Rated 10 out of 10 by B.A. Utah

The trainers are fantastic! Jacob is a great motivator, coach, trainer, and cheerleader! I would not go anywhere else for my fitness training and weight loss!

Report a concern   January 9, 2018 — Rated 9 out of 10 by P.K. Utah

personal attention. Goal setting development, pushing to next level

Report a concern   January 9, 2018 — Rated 10 out of 10 by A.S. Utah

I love the trainers and that they mix up the workout routines.

Report a concern   December 14, 2017 — Rated 10 out of 10 by M.C. Utah

Personal professional and welcoming. The guys know what they are doing and, it works.

Report a concern   December 5, 2017 — Rated 10 out of 10 by R.F. Utah

Personalized services that have kept me motivated to keep working out.

Report a concern   November 9, 2017 — Rated 10 out of 10 by C.M. Utah

Customized programming, fun, prompt trainers, real results!

Report a concern   November 7, 2017 — Rated 10 out of 10 by T.M. Utah

Jacob and Felicia are amazing. The flexibility in workout times and programs is really great.

Report a concern   October 7, 2017 — Rated 10 out of 10 by N.O. Utah

Incredible, highly competent trainers that really care about their customers, flexible scheduling, and the owner conducts the business with integrity.

Report a concern   September 8, 2017 — Rated 8 out of 10 by K.V. Utah

Much of the Nutrition Program is common knowledge. I propose adding some of the newest research to the booklet as well as the science behind why our bodies operate the way they do. I would remove outdated passages such as recommendations to eat margarine and fat free foods when we know that chemicals in margarine and fat free anything only makes it worse for your body to operate. (This is not a Cottonwood studio issue, but a franchise issue.)

I would replace the carpet at the studio. It looks pretty worn down, and I would hire a professional cleaning service. Some of the shelving, especially the glass shelving should be shiny. This is not a low-priced gym experience, so the location and facilities should be top notch.

I would remove the water filter from the bathroom sink and provide another method of refilling a customer's water bottles. I am personally turned off by having to enter a bathroom to fill my water bottle.

I DO like and admire Jacob Jones. He is patient and knowledgeable and kind. Easy to work with, and an overall great guy. I DO like the workouts. You can tell he has put a lot of thinking into the program. I DO like his responsiveness and willingness to work with me. He is the lynchpin of why I attend the studio.

Report a concern   February 18, 2014 — Rated 10 out of 10 by W.E. Utah
What do you like about our services?

Perfect for me. Just 45 minutes 3 times per week keeps me in shape and gives me lots of energy for other physical activity of my choice. Great staff!

Report a concern   February 5, 2014 — Rated 10 out of 10 by J.S. Utah
What do you like about our services?

I like the small group training. I like that we have evaluations

Report a concern   January 8, 2014 — Rated 6 out of 10 by J.M. Utah
How did we disappoint you and what can we do to make things right?

Our group has a start time of 5:15 am. That only gives us a 45 minute work out and many times the trainer takes too long to explain the exercises. Also, I would like to incorporate more cardio into my workout. Finally, we have had some problems with trainers being on time. Finally the facility is a bit too small with limited exercise options for my preference.

Report a concern   January 8, 2014 — Rated 9 out of 10 by M.A. Utah
What do you like about our services?

The coaching/correction of form is appreciated. The goal is results so it is helpful to be pushed/encouraged to use heavier weights. I like the variety of exercises and workout routines.

Report a concern   December 16, 2013 — Rated 10 out of 10 by B.R. Utah
What do you like about our services?

The people are great!

Report a concern   October 1, 2013 — Rated 9 out of 10 by T.W. Utah
What do you like about our services?

I like the pack classes. It provides a great workout and it's fun to do it with others. Forrest is great at accommodating the workout so I can participate with my injuries.

Report a concern   September 28, 2013 — Rated 10 out of 10 by D.M. Utah
What do you like about our services?

I love that the trainers really gets to know their clients. I appreciate that they push you just a little harder every workout, because they know you

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