On this visit, the front desk staff were knowledgable and efficient. Even though I wasn't able to get an appointment with a therapist of my choice, I had a good massage. I appreciated that Lavender consulted with Dana, my regular therapist, in advance, about my body's needs.
Dana is fabulous! She is so kind and I had a wonderful deep tissue massage from her. Would highly recommend! Also, the front desk staff were so friendly and helpful.
The session started on time and went for the full length of time. The therapist was friendly, professional and she tailored the massage to my requests.
Yes, I have loved Elements and am very sad they are leaving Greenbrae, but understand.
Had a hard time the last 4 months though. Arianne cancelled on me 2 months in a row. (and those appointments were hard to get and I had to wait a long time)
And then had a couple strange sessions with Jarrod.
90 minute session - I asked for rotator cuff work due to my surgeries. And he spent NINETY minutes on one single muscle (my back muscle) and he never touched any other part of my body for the entire session. And strange process, like going up and down that muscle so slowly that i could barely tell if he was moving his hand or not. Eventually it would move, but it was really unnerving and to focus on one muscle for that long, was a very uncomfortable experience.
Another 90 minute session with Jarrod. This time, i was even more clear EXACTLY what i needed with my shoulders and again, I couldn't believe it, but he only focused on that same muscle (that runs right along the spinal column) again, with that same super slow methodology and not veering from that same muscle over and over.
I ended the session after 30 minutes. I told him I had something to deal with that was personal. I just didn't want to get into the whole thing or his style, but it was honestly one of the stranger experiences I have had at massage. So, not a great 4 months.
That said, this was highly unusual as i have had GREAT luck with everyone else over the last 5 years and have been very happy with Elements overall.
I am going to miss having a convenient massage place so close to my house! And i would 100% use Elements Massage again. Was even thinking of driving to Walnut Creek...
Anyway, thank you,
Very punctual, professional, top rate masseuses, quiet environment, nice music, clean, affordable. It’s the only place I go and feel better every time!